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44 results found

  1. How do I access my Linksys router locally?

    Myrouter.local log in process plays a crucial role in letting users interact with the routers web address. And this is to be noted that only if we have the approval we can log into the right credentials in the respective field. After we are done with the set up process, we are advised to change the default log in password.
    https://myrouterlocalcom.net/

    1 vote

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  2. Metamask Extension - The crypto wallet for NFTs ?

    Metamask Extension is a browser plugin that serves as an Ethereum wallet, and is installed like any other browser plugin. Once it's installed, it allows users to store Ether and other ERC-20 tokens, enabling them to transact with any Ethereum address. To use MetaMask, you will need either Chrome, a Chromium-based browser such as Brave, or Firefox. By connecting to MetaMask to Ethereum-based dapps, users can spend their coins in games, stake tokens in gambling applications, and trade them on decentralized exchanges (DEXs). It also provides users with an entry point into the emerging world of decentralized finance, or DeFi,…

    1 vote

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  3. Kraken Wallet list and available Crypto

    If you are a Kraken user, you are aware of the threats that lie in the crypto world and thus, you would have to go for any one of the several Kraken wallet services. This informative read has been prepared to help you sign-up for the exchange if you are not a user, then take you through the wallet alternatives and the list of crypto variants that are compatible.

    Also get to know about Blockfi Credit Card, if you are a business client and wish to join the waitlist, you and your employees can open a personal account to participate,…

    1 vote

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  4. How do I set up my KuCoin wallet?

    Read Crypto trading is soaring to new heights every other day and owing to this, a lot of new and old trading KuCoin exchanges are coming to the front with their own trading services. For more info visit: https://sites.google.com/uscryptowallett.com/kucoinwallet/home

    1 vote

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  5. We need Phone support

    Please launch the phone support. you have a bad chat support

    1 vote

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  6. How to make a digital money wallet with MetaMask?

    In the event that you are considering how to make another cryptocurrency wallet, consider making one by introducing the MetaMask extension.

    MetaMask is a free and tie-down program extension that permits web applications to peruse and interface with the Ethereum blockchain.

    https://sites.google.com/view/meta-mask-billing-phone-number/home

    https://sites.google.com/view/metamask-customer-servicephone/home

    1 vote

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  7. Here Are Some Instructions On How To Play Minesweeper

    Minesweeper is a game where mines are concealed in a network of squares. How to play minesweeper - Safe squares have numbers telling you what number mines touch the square.
    You can utilize the number hints to tackle the game by opening the protected squares as a whole. On the off chance that you click on a mine, you lose the game!
    How to play minesweeper:
    Stage 1: Finding Your First Mine
    Stage 2: Clearing the Other
    Stage 3: Making the Right Guess
    Stage 4: The 1-2 Pattern
    Stage 5: Wall Pattern

    1 vote

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  8. Easy way to report Abuse

    i have been receiving spam emails from your customers, and i cannot find an easy way to report this abuse.
    should make an easy to find contact page on your website to report.

    1 vote

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  9. Improve customer support

    Customer support should be better trained and more efficient.
    Always hidding behind things like "Advanced Support" for basic features as just install a simple php-extension.

    Customer support should be helpfull and not trying to steal customer with "new support plans".

    Worst customer support in the industry so far

    1 vote

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  10. System Outage Notification on child Accounts and Slack to keep all Teams in the loop.

    If the system has any outage every parent and child account should revive mail for such an event as in most cases parent accounts are for Owners of the server who never understand the severity of the outage.

    similar case slack notification keep every member in the team know what's going on on the server-side.

    System Outage Notification on Sub Accounts and Slack to keep all Teams in the loop.

    1 vote

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  11. When an ongoing technical ticket does not require customer response, do not prompt customer response

    Currently, I have a ticket pending. One of your genius engineers is hard at work trying to fix something for me. (Awesome.) However, I get an email quite often saying:

    "Hi there,

    This is an automated e-mail to remind you that request (#XXXXXX) is pending at your end and awaits your feedback.

    This is an automated system which would mark this ticket solved if not replied within next 24 hours. Please update the ticket if required. Otherwise, this ticket would be marked as solved due to no reply.

    Please follow the link below to review and update your request:
    http://tickets.cloudways.com/hc/requests/XXXXXX

    1 vote

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  12. allow image pasting in your Intercom system

    Cloudways uses a support chat system called Intercom. Many companies use it.

    When I have support issues with other companies and need to show a picture, I can just copy an image from my screen and paste in the Intercom chat.

    But for some reason, your Intercom is set in a way that prevents me from easily pasting images. It is very challenging to get the images to you - many extra steps.

    I'm going to be with you guys for a long time. It would be nice for your Intercom to be set up to allow easy image pasting…

    1 vote

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  13. Excellent Service

    I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways

    1 vote

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  14. invoice upi option

    hi please update upi options like gpay , amazon pay or razor pay option that is very esay to pay your invoice on time

    1 vote

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  15. 1 vote

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  16. we want to change our mail address

    we want to change our mail address
    change of address or the user name presently NOT possible
    try to improve t
    Thanks

    1 vote

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  17. Wait time for support should be added

    I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.

    21 votes

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  18. Update active tickets when you are investigating

    The ticketing system has no indication that a call is actively being worked on. I understand that some tickets take some time to investigate, but it would be helpful to know when a ticket is actively being worked on even if there are no results on the investigation yet.

    Also, if the ticket is going to take some time to action (ie large/slow process) then inform the ticket/client of an expected timeline rather than leaving the ticket without an update for hours at a time.

    2 votes

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  19. make sure emails have the account CLEARLY marked on the emails

    I am receiving billing emails that tell me invoices paid BUT not linked to an account -- I have over 6 accounts to manage and have NO idea whicj account is being referenced -- thanks


    Hi David,

    A quick note to let you know that we have successfully charged the invoice listed below:


    Invoice Number: 629543

    Amount: 171.15 USD

    You can view this invoice in the invoice section inside platform.

    Feel free to get in touch with us via Live Chat for questions/comments.

    We appreciate your business!

    Thank you,
    Cloudways Team
    www.cloudways.com

    |LASTSERVERDISCLAIMER|

    1 vote

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  20. Automated e-mail creating Confusion and Misunderstanding from both sides for NO reason at all

    Automated E-mails Like this can create confusion and misunderstanding for cloudways and the Client for No reason at all
    (you can talk to Wagas N. abut this issue, which needs great attention and improvement!)

    Hi,
    A new domain: xxxxxxxx.xxx has been added to the Rackspace email addon.

    To make sure that you receive emails through the Rackspace addon, please update the DNS MX records. For this, refer to the Rackspace documentation (https://support.rackspace.com/how-to/set-up-dns-records-for-cloud-office-email/).

    Note that you do not need to update the DNS records everytime you add an additional mailbox on the domain: xxxxx.xxxx
    Regards,
    Cloudways Team

    1 vote

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