Service Improvement

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Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

    43 votes
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    completed  ·  14 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  2. Please make ElasticSearch ^7.0 releases available

    There have been breaking changes since the ElasticSearch 7.0 release.
    For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.html

    To use up-to-date applications with ElasticSearch we need at least version 7.0

    Thank you.

    27 votes
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    completed  ·  9 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  3. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    8 votes
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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  4. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes
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    41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  5. Update Laravel 5.6

    Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

    I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

    12 votes
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    completed  ·  3 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  6. Support and upgrade to mysql 5.7 and varnish 5.

    When will cloudways support or upgrade to mysql 5.7 and varnish 5?

    tks.

    32 votes
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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

  7. Please update composer on server

    Composer auto update not working on new server deployment. Please fix this.

    2 votes
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    2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  AdminCloudways (Admin, Cloudways) responded

    Thanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.

    Cloudways Team

  8. Upgrade Magento

    Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

    9 votes
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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  AdminCloudways (Admin, Cloudways) responded

    We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

    re: magento, version 2.2x is currently available on Cloudways Platform.

    Cloudways Team

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