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← Service Improvement

Option to DELETE Team Member.

Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Access Members... then look BOTTOM RIGHT on the page for an orange icon with dots in it. Click that and the DELETE function appears. it's kinda hidden away.

  • Kevin commented  ·   ·  Flag as inappropriate

    Hi, I don't see the possibility to delete a Team member? I think it is a basic function to expect as employees can come and go... Thank you to make this function available.

  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    Hi Derek:

    We do provide an option in the Platform to delete Team Members. It is inside the FAB Speed Dial icon on the Team Member detail page. Could you please help us understand better whether that did not actually delete the Team Member when you attempted to do so?

    Cloudways Team.

  • Derek commented  ·   ·  Flag as inappropriate

    This is not complete as the admin says! I had to ask tech support to delete this manually on the backend for me. Team members do not show anymore, but who knows if their emails are actually removed or not. In cloudways you can only use an email for one account. If you are part of multiple teams you would need to use a new email for each time

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