The cloudways bot sent me this email yesterday but then when I tried to upgrade from Magento 2.3 to 2.4 with the $250 upgrade service I was informed that it is no longer supported. Here is the email:

"Hi there,

I, the CloudwaysBot, am here to inform you about an important message regarding your Cloudways server.

The version of Magento installed for your application is not up-to-date. There is a new version available. It is advisable to update to the latest version. If you prefer, you can request a managed application upgrade via the upgrade addon.

Feel free to get in touch with the support team via Live Chat for questions/comments.

Thank you,
CloudwaysBot"