Hi - currently if you add a team member you can allow them to raise/view/respond to support tickets or not. it's either on for the whole account or off.

But just like giving them console access to a specific server/application only, it would be useful to be able to restrict their support tickets to be only for that application and to be able to read/respond only to support tickets they'd raised themselves or perhaps were about that server/application.

Otherwise you end up with people with a designated role on one specific app being able to see what's going on with other clients and/or affect them.