Cloudways should have a control panel with file manager . file updates should not be limited to FTPs or SFTPs
FTPs are very slow .it is more convenient to have a file manager which most hosting platforms do. There we can upload large zipped files with convenience.
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Yes a file manager would be so much better
A file browser is also something I'm really missing. It's so more convenient to analyse stuff or mass-delete certain folders than doing this via FTP.