Canceled due to horrible support
Hi,
I have canceled my plan due to the horrible support:
Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.
Terrible advices. I've never seen so bad advices from a hosting provider.
Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.
Support randomly closed tickets after failing to explain what they want to say.
I am a technical person and I do website hostings from 2012, so I am not a newbie.
Your support is terrible!
This is not a longterm strategy for a company.
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Anonymous
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Milos
commented
Strongly agree. Horrible support