To whom it may concern,
I am very disappointed in you. This is no way of sending emails to clients, I don't know of any other company that threatens their customers like that.
You have to change your language and your billing system instead of threatening people. I've had the bad luck of having my servers deleted even when I paid my invoice still on time due to a chat agent's forgetting to noitfy the appropiate team.
If not for my backups- a year's worth of work would've simply gone up in smoke. You are simply harming your reputation with such policies, it's not working in your favor !
You also said that I have 11 $ credit due to this glitch, so please use that for my next invoice thank you,