A Package for DevOps
I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.
I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!
I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.
Devs would know what they are doing. You'll be able to contain more folks in this package because you won't be restricting the root access.
Since you do NOT own the hosting stack, that means the only bottleneck here is your team, which is not offering the root access to keep things secure or whatever the reason there is. I understand that, but root access means more transparency to me. It also provides me with added advantages like for example I migrated, sorted, analysed 200GBs of data from my old host to Dropbox within 4 hours at Vultr. Had I not have root access, I would not have been able to do that.
and if support time/finance is an issue, offer managed support at a premium for these packages like Linode (I think it's $100/mo for each server?)