Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. CloudwaysBot Auto-Scale alerts

    Please tell us what server has been autoscaled, currently not ver helpful.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. distributed architechure

    I think it will be good to have more flexibility in server options. Like having separate server for web and database. Having clusters of servers. This enables to serve large customers

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. database server and code base server should be different

    database server and code base server should be different. specially in AWS where we can create both application server and database server.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pricing page should list how many visitors each plan serves

    Hello,
    Your web site should list front and center, on the home page and the pricing and plans pages, how many visitors each plan serves...

    E.g., 17/month ... 30-40k visits monthly
    34/month ... 100k monthly, etc
    This info is not easily found and it is frustrating.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. add Taiga.io as an available package

    Taiga.io is one of the most popular agile team productivity app. There is a self hosted version. Would be nice if we have this in cloudways as an option to install on a server

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please add option to "set timeout for php-fpm" to prevent nginx timeout problem

    Please add option to "set timeout for php-fpm" to prevent nginx timeout problem. One way, among others, can be to increasing fastcgireadtimeout in Nginx configuration.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow Server Selection When Setting Up A CloudwaysBot Channel

    I currently run more than 20 Cloudways servers for various different businesses and projects. I love the functionality added with CloudwaysBot to receive notifications about my servers, but it is missing one critical feature, the ability to specify the servers (or even apps) that should apply to a specific channel. For instance, for one of my 20 servers, we use Slack heavily. I would love to setup a Slack integration that sends all CloudwaysBot notifications from that server. This is currently not possible. Channels in CloudwaysBot apply to all servers and all applications in your account. I would have to…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Compact view of applications list

    At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen

    1 vote

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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add ThirtyBees 1.0.1

    On the 26th of April version 1.0.1 has been released (https://thirtybees.com/download/). It would be nice if it could be added to the available applications.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable/Disable PHP modules via the dashboard

    Have the ability to enable/disable many of the more popular PHP modules via the dashboard so that we wouldn't have to request it via a support ticket or call support to get it installed.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Take a backup right before deleting a trial server (so it can be recovered to latest state)

    I have just finished a trial account. Very happy with the initial trial, wanted to pay via PayPal which in itself was a problem (waiting for it to be setup).

    When the trial was expiring I asked the customer support to enable Paypal payments and asked if I would be able to continue from where I left off. I was told nothing is removed for 7days after the trial.

    After finally managing to pay via PayPal my trial account was restored to a state of 6am in the morning....although my trial didn't expire to later in the afternoon.

    I even…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Seperate CloudwaysBot Auto-Scale alerts into UP and DOWN

    We're only want to know when it goes up!

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add CraftfCMS to the application list

    Would sit very nicely along side the other pre installs! https://craftcms.com/

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Su PHP in your platform

    I hope you can implement Su PHP on your platform. It is needed for some Wordpress themes.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Default UTF Encoding

    Everything is pre-configured and installed as ASCII.

    if I go in and change the default encoding, it is confusing. What if I want to upgrade to PHP& and MariaDB 10? In what order should the default encodings be changed? After upgrading to PHP 7?

    The Server, MySQL and PHP all have separate encoding settings. It seems like changing these at the right time during initial configuration is vital.

    So if you were installing Magento 2.1 on a GCloud server, how would you go about it?

    After the server is created, should I go in and change the default encodings to…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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