Service Improvement

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  1. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Investigate veesp Servers

    Would you be able to offer more powerful servers through Veesp for a lower price?

    1 vote

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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. allow install icecast on server

    allow install server for radio streaming icecast with
    sudo apt-get install icecast2 ices2 vorbis-tools

    1 vote

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Edits needed for the basic CRON job creation

    When you create a new CRON job in the basic view it needs to put single quotes around the URL so it works for URL's with double URL parameters (GET variables), the & (amp) sign is the one who creates issues, i think.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improve Gmail SMTP Article

    I have to enable "Less Secure Apps" for all of my clients for SMTP to work. Your tutorial should mention that some people may need to do this, because it took me an 2 hours to figure this out and luckily I've had experience with it before.

    Your Tutorial
    https://support.cloudways.com/configure-gmail-smtp/?utm_source=Platformkb&utm_medium=kbsearch
    Article on how to enable Less Secure Apps
    https://support.google.com/accounts/answer/6010255

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need to fix display issue using Breeze with VR Calendar Plugin

    VR Calendar Plugin

    Version 2.7.2 | By Innate Images, LLC

    when this plugin is activated, the Breeze settings page goes blank but breeze does appear to be working.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can you add WebDav as standard for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>)

    Can you add WebDav as standard (it's a common used service) for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>) this will allow the master user to setup mounts ect...

    Reason for suggestion is a well known service called BrickFTP, so this link gives you an idea at the bottom:

    https://brickftp.com/docs/tutorials/webdav/

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add PHP Mecache as PHP extension

    A lot's of caching solutions use Memcache as PHP Extension.

    Like Simple Cache or WP-SPIDER CACHE will be a great addition and that would cost much since the extension is free.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. GUI of the Access Details

    Please move in the GUI of the Access Details;
    Url and Username and Password.

    The Url is in no direct correlation to the username and password.

    I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

    The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

    Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

    And the SSH and…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. possibility to change permission

    It is hard to work with cloudways limited umask for new files and folders
    drwxr-xr-x
    the «read and execute only» for group www-data prevent extremely easy handling of own scripts.
    It should be possible to change the limited permission at least with ssh command line chmod() or php's chmod().

    Only then will it be possible to work efficiently and smoothly.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. support forcing lowercase URLs

    It's poor SEO to be able to access the same pages of a website on different URLs - this includes capital letter URLs for any web service that utilises re-writes (e.g. a CMS such as Wordpress).

    This can be resolved by utilising htaccess with a RewriteMap or Nginx, see links below. But none of these options are included in the standard server config and Cloudways interface doesn't allow them to be added.

    https://stackoverflow.com/questions/19048192/force-lower-case-of-urls-override-previous-rules

    https://stackoverflow.com/questions/3666003/how-i-can-translate-uppercase-to-lowercase-letters-in-a-rewrite-rule-in-nginx-we

    Be really useful if this was possible. Support tried to implement the htaccess option for me, but it took down Nginx for some unknown reason -…

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Use friendsofphp/php-cs-fixer

    Whist upgrading Magento 2.1.9 the upgrade/component manager makes the recommendation:- "Package fabpot/php-cs-fixer is abandoned, you should avoid using it. Use friendsofphp/php-cs-fixer instead."

    These guys know their stuff...

    1 vote

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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable playbooks from ansible for Cloudways-Server

    With playbooks a lot of manually daly-works can do by one (1) click.
    This simplifies everyday life:
    - Prevents errors
    - Makes most complex work child's play
    - Every customer can use an infinite number of possibilities
    - Every customer can reuse tons of created playbook from library
    - clone from local to remote
    - create-file
    - change value with preg_replace
    - use variable in sequenced-daly-jobs
    - ...

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shell script for migrating via Terminal

    Can you provide a cPanel > Cloudways SSH script that we can run in the terminal and change the parameters for each site (we used one similar once to migrate 30+ sites from Plesk to Virtualmin). It's simple to use once you have copied and pasted the settings for each migration

    1 vote

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