Service Improvement

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  1. Add PHP-FPM

    Your services do not include PHP-FPM which is very vital for good performance. Frankly, this is the only reason why i am not taking your services after the trial...

    10 votes

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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Easy integration with cloudflare installing mod_cloudflare

    It is possible to make cloudways work with cloudflare providing an additional level of protection against DDoS attacks and catching. It is just an issue of making cloudflare DNS point to the public address of the application on cloudways.

    But there is an issue that needs to be resolved. The IP address that cloudways sees on $SERVER['REMOTEADDR'] is cloudflare IPs and not the clients IPs. This has a server impact specially in Ëurope with the tax on virtual products where the country of the customer needs to be verified by his IP (plus another non conflicting prove).

    By…

    10 votes

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    5 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 10 votes

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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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    This has been completed. All new applications are deployed with proper settings and we are working on applying same settings to all existing applications.

    Cloudways Team

  4. 10 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Backup Time Zone

    Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.

    https://snipboard.io/sI5AlF.jpg

    9 votes

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    6 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    9 votes

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    completed  ·  1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Please upgrade DigitalOcean Droplets

    DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    9 votes

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Upgrade Magento

    Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

    9 votes

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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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    We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

    re: magento, version 2.2x is currently available on Cloudways Platform.

    Cloudways Team

  9. Provide newer version on Nginx

    Please consider providing a newer stable version of Nginx.

    New servers are still installed with 1.8.x which has bugs, most significantly this:

    https://trac.nginx.org/nginx/ticket/959

    The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

    I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

    9 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Choose what time of the day do Backups

    Sometimes I notice high cpu usage in the middle of the day and is because of the automatic backups, would be great if is possible to choose what time of the day doing that.

    9 votes

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    completed  ·  2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Support wildcard DNS, so Wordpress Multisite auto create sub domains

    As it is now, we have to manually create the sub domains or use sub directories, which isn't the best solution. Personally I don't have time or even want to do this manually, and I guess this is the case for most people that are interested in Multisites.

    9 votes

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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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    As Todd said (in new platform) when using a Custom Certificate, you can just generate a wildcard certificate (*.mydomain.com), that you can use for WP Multisites, or any other needs you have. Wildcard certificates are not yet supported via Let’s Encrypt certificate authority.

    Cloudways Team

  12. Add additional locales

    Allow generation of additional locales.

    Currently only

    • C
    • C.UTF-8
    • en_US.utf8
    • POSIX

    are generated on the system.

    We need country specific locales for internationalization (e.g. money formats, date formats, etc.)

    9 votes

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    8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow users to rename application folder

    It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

    Give us the ability to rename application folders to something meaningful would make the functionality much more useful

    9 votes

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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Enable new Frankfurt dgitalocean datacenter

    Please offer dgitalocean Datacenter in Frankfut!

    9 votes

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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  15. GEOIP Required

    There is no GEOIP installation in PHP application so its required to install for good improvement application or website speed without any third party call.

    Thanks

    9 votes

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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Possibility to create folder above public_html for ClicknGO plan

    ClicknGo plan does not allow to create a folder above publichtml. We have an application that requires repository folder created above publichtml to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.

    9 votes

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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  17. add wp-cli as a part of the WordPress application

    It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.

    9 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    8 votes

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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  19. DigitalOcean High CPU Instance Support

    You support high cpu instances for AWS and Google Cloud but not DigitalOcean.

    Can you include support for choosing different instance types for DigitalOcean such as their high CPU Instance?

    8 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Ability to disable TLS 1.0 and 1.1 server wide

    After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.

    8 votes

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    completed  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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