Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Enable Brotli compression alghoritm on all Cloudways servers.

    I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.

    18 votes

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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add to CloudwaysCDN DDoS Protection and WAF

    Now that there is a Partnership With StackPath this shouldn't be hard. Add another option, charge more, but add the possibility please. If you look at the comments about CloudwaysCDN on the Facebook Group and on the blogpost about it you'll see there is a demand for it.

    18 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow asynchronous logging via Loggly, Papertrail, or Splunk

    Allow asynchronous (fast, non-blocking) logging via syslog daemon.

    You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

    Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

    Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

    Thanks!

    18 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add FastCGI support, as PHP-FPM is enabled now

    Hi,

    I'd like to see an option to use FastCGI cache instead of Varnish. Several tests prove, that FastCGI could be faster.

    Another advantage is, that it doesn't need complicated configuration.

    Please consider adding it to your features!

    18 votes

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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offer Cloud Hosting Provider Wable.com

    Wable is similar to Digital Ocean but superior in terms of raw power value per dollar. Wable is similar to Vultr but again, superior in terms of raw power per dollar. Many people online Vultr as an alternative to Digital Ocean, if that is you, check out Wable.

    18 votes

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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Direct login to WP dashboard from admin planel URL without password

    This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

    17 votes

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    under review  ·  1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    17 votes

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    66 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add option for password protection for all apps, not just staging

    This is a great feature for the staging sites, however, we often run into the instance where we are doing a new website build for a client and don't already host their primary site. In this case, we are setting up a standalone app for the new project, but would also like to have to ability to turn on password protection as if it were a staging site.

    17 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make the application default folder name the same as the project name

    This would be really helpful, I have several websites and the folders are all named as random strings - it's confusing as hell and difficult to find the correct project quickly!

    Thanks :)

    17 votes

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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add **Purge CDN** to Breeze

    When developing a site, site creators will always be toggling settings on and off to make sure everything is working correctly.
    Yet the only way to purge the CDN is to go all the way back into the CloudWays /apps/ dashboard, then purge the CDN from within:
    https://prnt.sc/jtwa07

    The benefits of my suggestion is that it will ease customer service request, reduce on live chat inquiries, and help the site owner alleviate problems when creating content & toggling settings + plugins:
    Add Purge CDN to the Breeze plugin's CDN tab
    https://prnt.sc/jtw8zm

    17 votes

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    2 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Hetzner Cloud as a provider

    https://www.hetzner.com/cloud?country=gb

    Cloud VPS from 2.49 Euro per month
    1 vCPU, 2GB RAM, 20GB SSD, 20TB Traffic

    Hurry and do a deal with this company! I already use a full server for them, always low prices, always maximum speeds.

    17 votes

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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Remote access for xDebug

    Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

    17 votes

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    9 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Offer AWS CDN services (Cloudfront) as an add-on

    Offer Amazon web Services (Cloudfront) CDN

    17 votes

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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Automatic DNS for WordPress MU

    In cases like mine, with WordPress MU. I am building a 'Shopify' like site with WordPress MU and WooCommerce. This means my users will be creating the sites on their end.

    Through praticallity sub-domains ('customershop.ourdomain.com') are our preferred choice of URL structure.

    The way Cloudways works right now, this is only possible if I create the users site then add the sub-domain to the DNS list in Click & Go.

    Somehow making this automatic so sub-domains can be created in WP MU and be provisioned throughout the DNS would be awesome.

    (I don't know... maybe adding a nameserver service so…

    17 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. 17 votes

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    3 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    16 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adding the new Debian 10 + PHP 7.4

    during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now

    16 votes

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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  18. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    16 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Include CDN for Wordpress Multisite

    All wordpress multisite users will be very happy about it...

    16 votes

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    9 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Google SSO login for Team members (only works for the account Owner)

    After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.

    Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.

    Thanks :)

    16 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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