Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow asynchronous logging via Loggly, Papertrail, or Splunk

    Allow asynchronous (fast, non-blocking) logging via syslog daemon.

    You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

    Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

    Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

    Thanks!

    19 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add FastCGI support, as PHP-FPM is enabled now

    Hi,

    I'd like to see an option to use FastCGI cache instead of Varnish. Several tests prove, that FastCGI could be faster.

    Another advantage is, that it doesn't need complicated configuration.

    Please consider adding it to your features!

    19 votes

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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  3. DISABLE_WP_CRON by default

    Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
    And also and no less important, High Traffic sites would have a stability boost.

    So, by default add this in wp-config.php
    define('DISABLEWPCRON', 'true');

    And automatically setup an actual cron job in the App Console.

    Some resources about this:
    - https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
    - https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
    - http://stickystatic.com/tech/disable-wordpress-cron-jobs
    - http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
    - http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job

    :D

    19 votes

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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Make the piwik stats system part of your app installs

    Piwik is an open source selfhosted stat system and alternative to google analytics.

    Making it simple to install and setup with high performance defaults would add a great feature to your click&go platform.

    http://piwik.org/

    19 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Add option for password protection for all apps, not just staging

    This is a great feature for the staging sites, however, we often run into the instance where we are doing a new website build for a client and don't already host their primary site. In this case, we are setting up a standalone app for the new project, but would also like to have to ability to turn on password protection as if it were a staging site.

    18 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Continue to support cache plugin!!

    Hi! Your cache plugin is AMAZING! Please, please continue to support it. I tried another plugin (WP Rocket): for my site is far better than that one. I would buy it for sure, if you would decide sell it. Just please continue to develop it, please!
    Just a big THANK YOU for all the creators behind that fantastic plugin!

    18 votes

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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 18 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Offer Cloud Hosting Provider Wable.com

    Wable is similar to Digital Ocean but superior in terms of raw power value per dollar. Wable is similar to Vultr but again, superior in terms of raw power per dollar. Many people online Vultr as an alternative to Digital Ocean, if that is you, check out Wable.

    18 votes

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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 18 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    17 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Allow exceptions to "Direct PHP files access"

    I'd find it really useful to be able to add exceptions to this rule by specifying specific URLs you want to allow direct access for. For example AJAX calls to PHP it might be necessary to have.

    17 votes

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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Make the application default folder name the same as the project name

    This would be really helpful, I have several websites and the folders are all named as random strings - it's confusing as hell and difficult to find the correct project quickly!

    Thanks :)

    17 votes

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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add **Purge CDN** to Breeze

    When developing a site, site creators will always be toggling settings on and off to make sure everything is working correctly.
    Yet the only way to purge the CDN is to go all the way back into the CloudWays /apps/ dashboard, then purge the CDN from within:
    https://prnt.sc/jtwa07

    The benefits of my suggestion is that it will ease customer service request, reduce on live chat inquiries, and help the site owner alleviate problems when creating content & toggling settings + plugins:
    Add Purge CDN to the Breeze plugin's CDN tab
    https://prnt.sc/jtw8zm

    17 votes

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    2 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Allow to browse and download backups

    It's very useful to sometimes be able to browse and/or download a specific backup to look for something specific and only restore that part. Currently the only way to do this is to:
    1. Make a full backup,
    2. Restore the backup we want,
    3. Find, copy what we want,
    4, Restore latest backup.

    That takes a looong time. Being able to download a backup or just browse the backup files and download something specific would make things a lot easier. Vaultpress does that and it's quite the timesaver.

    17 votes

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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Allow customization of application icons

    It would be easier to differentiate projects if the icon associated with them could be customized.

    17 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Remote access for xDebug

    Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

    17 votes

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    9 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 17 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Automatic DNS for WordPress MU

    In cases like mine, with WordPress MU. I am building a 'Shopify' like site with WordPress MU and WooCommerce. This means my users will be creating the sites on their end.

    Through praticallity sub-domains ('customershop.ourdomain.com') are our preferred choice of URL structure.

    The way Cloudways works right now, this is only possible if I create the users site then add the sub-domain to the DNS list in Click & Go.

    Somehow making this automatic so sub-domains can be created in WP MU and be provisioned throughout the DNS would be awesome.

    (I don't know... maybe adding a nameserver service so…

    17 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 17 votes

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    3 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Password protecting apps from console (via htpasswd)

    I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

    17 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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