Glad to have two-factor authentication, but it's a huge hassle to use every time I have to log in -- especially since the system automatically logs me out after such a short period of inactivity (an hour maybe?).

Please add a "Remember this computer for 30 days" option -- the exact same way Google does it -- so that we only have to do the two-factor auth (on a known computer) once a month.

Our WordPress setup sets multiple cookies (from WordPress itself, Google Analytics, CloudFlare, and Third-Party Ad Networks), so every page request after the first will have cookies in the request headers. Because of those headers, Varnish considers it a "Miss" in the cache and passes through to the back end.

We need a way to be able to tell Varnish which cookies to strip for the sake of caching; on our previous dedicated server setup, we simply stripped the Google Analytics and WordPress (non-login) cookies, and that increased caching significantly.

Please switch on OCSP stapling. This feature makes access to HTTPS sites faster in case of OSCP present, so avoid clients requests to CA to verify certs.

Would love for the option of two step authentication when logging into your site using Google Authenticator or Authy.

Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

Can we bring back the option to have bills sent via email?

Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

http://php.net/downloads.php

stabel official version has been released over 10 days ago

its 20% faster than php 7.1

Really looking forward to it.

For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?

Get cost estimate when moving slider scale, much like pricing tool on front end website of Cloudways.com

The existing Varnish module PageCache has many unsolved issues compared to the highly maintained Turpentine extension. Using Turpentine won't work because it needs custom VCL. It would be great to allow to choose between both solution through Click&Go interface for a better Varnish support.

It would be very helpful to me to get my realtime billing counter display in the members area under the billing section, so I could evaluate how much cost I will actually pay depending on new services, upgrading services (scaling) or degrading and stopping services.

Now, I have to wait for the end of the month for this.

Google and Amazon give me realtime billing. please see if you can develop similar functionality.

Regards,
Nadav Kavalerchik

In http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/5944352-ssh-keys-to-access-my-servers-instead-of-password SSH key access was enabled to server but just with one key.

Please allow multiple keys to be uploaded.

When will you support in full Magento 1.9.1.0 with MySQL 5.6 and PHP 5.5 ? From Magento website: Better site performance and security, now that Magento Community Edition 1.9.1 works with MySQL 5.6 and PHP 5.5. MySQL 5.6 offers merchants improved site speed and scalability, reduced memory usage, and enhanced debugging tools, while PHP 5.5 provides security improvements and ensures merchants have continued access to PHP code updates.

this is the second time that my SQL stops working.
If I look at my server it says everything is fine
it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
I did not get any warning, this is not acceptable.
all my sites were down when they only have little activity
nobody was working on anything this afternoon when I see the memory plunge briefly

You should have a system to restart mysql automatically

This has never happened to me on any other server before

DigitalOcean has launched NVMe options, Please check here: https://www.digitalocean.com/pricing/

Kindly add Intel & AMD CPU Options to Cloudways that comes with NVMe SSD's

I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

The next evolution of ecommerce world.

https://github.com/magento/magento2

http://magento.com/developers/magento2