Service Improvement

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  1. Let two-factor authentication remember your computer for 30 days

    Glad to have two-factor authentication, but it's a huge hassle to use every time I have to log in -- especially since the system automatically logs me out after such a short period of inactivity (an hour maybe?).

    Please add a "Remember this computer for 30 days" option -- the exact same way Google does it -- so that we only have to do the two-factor auth (on a known computer) once a month.

    14 votes

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    6 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Ignore/Strip Cookies for Varnish

    Our WordPress setup sets multiple cookies (from WordPress itself, Google Analytics, CloudFlare, and Third-Party Ad Networks), so every page request after the first will have cookies in the request headers. Because of those headers, Varnish considers it a "Miss" in the cache and passes through to the back end.

    We need a way to be able to tell Varnish which cookies to strip for the sake of caching; on our previous dedicated server setup, we simply stripped the Google Analytics and WordPress (non-login) cookies, and that increased caching significantly.

    14 votes

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    7 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  3. OCSP stapling

    Please switch on OCSP stapling. This feature makes access to HTTPS sites faster in case of OSCP present, so avoid clients requests to CA to verify certs.

    14 votes

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    11 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Two factor authentication

    Would love for the option of two step authentication when logging into your site using Google Authenticator or Authy.

    14 votes

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    10 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 14 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 14 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Allow Bills to be sent via Email

    Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

    Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

    Can we bring back the option to have bills sent via email?

    12 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Update Laravel 5.6

    Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

    I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

    12 votes

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    completed  ·  4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Please introduce php 7.2

    http://php.net/downloads.php

    stabel official version has been released over 10 days ago

    its 20% faster than php 7.1

    Really looking forward to it.

    12 votes

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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Wordpress Security

    For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?

    12 votes

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    completed  ·  5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Inside of ClicknGo under Vertical Scale: Calculate costs when considering scaling up the server

    Get cost estimate when moving slider scale, much like pricing tool on front end website of Cloudways.com

    12 votes

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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allow choosing between PageCache (Phoenix) and Turpentine (NEXCESS)

    The existing Varnish module PageCache has many unsolved issues compared to the highly maintained Turpentine extension. Using Turpentine won't work because it needs custom VCL. It would be great to allow to choose between both solution through Click&Go interface for a better Varnish support.

    11 votes

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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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    For new servers (Debian 8), Turpentine is the default cache extension we use. It is installed by default on base Magento deployments. This KB explains how to install it if you overwrite our base deployment:
    https://support.cloudways.com/how-to-install-and-configure-turpentine-for-magento/

    Given the possible issues, we have decided not to automatically update the old Magento deployments (Debian 7). You can migrate your store to a new Debian 8 server if you want to use turpentine (please check all site functionality before taking it live).

    Contact support in case of any doubt/question.

    Cloudways Team

  13. Clone from one server to another multiple times (change user on clone)

    When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.

    We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…

    11 votes

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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Realtime billing dashboard

    It would be very helpful to me to get my realtime billing counter display in the members area under the billing section, so I could evaluate how much cost I will actually pay depending on new services, upgrading services (scaling) or degrading and stopping services.

    Now, I have to wait for the end of the month for this.

    Google and Amazon give me realtime billing. please see if you can develop similar functionality.

    Regards,
    Nadav Kavalerchik

    11 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 11 votes

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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. When will you support in full Magento 1.9.1.0 with MySQL 5.6 and PHP 5.5 ?

    When will you support in full Magento 1.9.1.0 with MySQL 5.6 and PHP 5.5 ? From Magento website: Better site performance and security, now that Magento Community Edition 1.9.1 works with MySQL 5.6 and PHP 5.5. MySQL 5.6 offers merchants improved site speed and scalability, reduced memory usage, and enhanced debugging tools, while PHP 5.5 provides security improvements and ensures merchants have continued access to PHP code updates.

    11 votes

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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Server Settings & Packages section in Server tab, you can now upgrade/downgrade PHP (5.4, 5.5 & 5.6) and upgrade mysql to 5.6.

    Cloudways Team

  17. you need monitoring

    this is the second time that my SQL stops working.
    If I look at my server it says everything is fine
    it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
    I did not get any warning, this is not acceptable.
    all my sites were down when they only have little activity
    nobody was working on anything this afternoon when I see the memory plunge briefly

    You should have a system to restart mysql automatically

    This has never happened to me on any other server before

    11 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  18. DigitalOcean NVMe SSD Plans

    DigitalOcean has launched NVMe options, Please check here: https://www.digitalocean.com/pricing/

    Kindly add Intel & AMD CPU Options to Cloudways that comes with NVMe SSD's

    10 votes

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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain

    I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

    The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

    If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

    10 votes

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    completed  ·  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 10 votes

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    3 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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