Service Improvement

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  1. Firewall Management + fail2ban support

    It would be useful to have the ability to configure the default firewall rules at server level, rather than relying on htaccess files which are useless for managing large data sets (i.e. IP lists/ranges).

    Additionally, having fail2ban installed and bridging between the firewall would be extremely helpful for using plugins like wp-fail2ban, which automatically bans "bruteforce" login attempts at server level, rather than application level.

    26 votes

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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow customers to create database users

    When having Master Credentials you con go to the MySQL Manager and create a user, but when you want to save you get:
    "Access denied; you need (at least one of) the CREATE USER privilege(s) for this operation"
    You should allow permissons for Master Credentials to creat DB users

    26 votes

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    11 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Allow modifying apache configuration settings

    An option to allow the apache config file shoule be present. Things like KeepAlive and a lot more settings have a big impact on performance.

    26 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Add PDF invoice to billing notifications

    I think it would be great if you could attach a PDF copy of the monthly invoices to the billing notification e-mails.

    Currently when we receive a billing notification, we have to login to our account with two-factor just get a copy for out accounting department.

    This is really a needless waste of time for all customers who need the invoice - every month!

    I think this suggesting should be easy and quick to implement, and would be a benefit to all customers.

    25 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Awstats to see serverside visitor statistics

    It would be great if there's option to enable awstats or similar software to application or server.

    many of my clients wants that, dont know why :D

    they're getting google analytics reports also.

    25 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    24 votes

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    78 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Allow to change nginx config to take care of redirects

    Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.

    24 votes

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    8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  8. fail2ban

    I was wondering if fail2ban was available on cloudways instances. I would love managing login attempts and throttling bots with it.
    This could even be integrated in the console at application level.

    I know I can do this with WordFence and others, but it's so much more efficient. Doing this kind of thing with WP plugins is so inefficient, it still require PHP processes.

    While not replacing a full DDoS and WAF service, this is probably still a good affordable and efficient protection and I have the feeling that is being already used for handling ssh login attempts.

    24 votes

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  9. Sendy (Open source e-mail marketing send service)

    Hi, i think the Sendy will be an nice app to add

    24 votes

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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Improve Staging Deployment for Wordpress Sites with better Find/Replace

    I have found a problem with the Staging deployment for my wordpress sites.
    Some plugins and themes store serialised arrays in the wordpress options. This is a valid technique that results in less DB calls.
    However, if you simply do a find and replace on URLs in the database, the serialisation of the array will break. This means that the Staging site will lose the settings in the plug-ins and themes.
    If you don't realise this, and push the changes back to Live, the Live website will break.

    A related problem is with premium plugins and themes that are licensed…

    23 votes

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    6 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Have a dedicated WordPress team

    I like the Wordpress teams for the managed WordPress hosting on the other hosting platforms like WP Engine, etc. I think that would be cool here. Pick the server that best suits your need and have a WordPress guru team supporting the best CMS out there.

    23 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Be able to name backups

    It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

    23 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Memory savings by use myslqnd instead of old libmysql

    Replace libmysql by mysqlnd
    (two command lines)

    Huge memory savings on read-only queries.

    More info at http://slideshare.net/jpauli/mysqlnd

    23 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 23 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 22 votes

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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Breeze cache plugin - Add CloudFlare support

    CloudFlare works on it's own, but they're not always good at refreshing their cache automatically, so we sometimes need to do it manually. That's why integration would be great (which the people at WP Rocket obviously also thought and therefore implemented integration so people and their plugin can trigger a CloudFlare cache refresh).

    With CloudFlare integration the "Purge All Cache" dropdown menu item in Wordpress would clear both Breeze, Varnish and CloudFlare caches.

    22 votes

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    29 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Allow customers to add a secondary or even tertiary payment method.

    In case there's a problem with an account, this would allow payment to to be made automatically from a second or third source, so there's no risk of a service interruption and no last-minute panic.

    22 votes

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    7 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Allow to add additional IP address

    Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..

    Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…

    22 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Application Environment for application specific secrets

    Currently to pass application specifics secrets (DBURL, APIKEYs, etc) the only options are to store them with your code (not best practice) or to edit the Application Settings / PHP Settings and manually configure them using php-fpm flag:

    env[KEY] = VALUE

    An interface such as Application Environment next/in to Application Settings which lists sets of 2 inputs (KEY, VALUE) which then generates an environment specific php.ini to be loaded by php-fpm will make it much easier for customers to configure these variables

    22 votes

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    9 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add X-Cart 5

    X-Cart 5 has a free version that rivals many other free carts.

    22 votes

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    8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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