Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Different MySQL users - one for managing database and one with limited permissions for usage in scripts

    As many apps stores MySQL credentials in a plain text inside code. I suggest to provide us with 2 MySQL users
    1) Admin user - with the most wide permissions
    2) Script user - allowed only to manipulate with rows (CRUD)

    This is common security practice on other hostings.

    52 votes

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    18 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Node.js/Mongo DB Hosting

    I develop using React.js. Node.js/Meteor, as well as MongoDB. I would love to use cloudways to launch and develop applications using this stack. This would be a game changer for real developers. I hope you all work on this soon. Thank you

    46 votes

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    4 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please enable device detection in Varnish

    My site has different version for mobile / desktop.

    So it is not performing well with Varnish due to caching.

    Please do enable Device detection in Varnish

    46 votes

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    26 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. Include Cloudways DNS

    Having a DNS is very important, as redirecting from CNAME hurts SEO. It's a very basic feature, and must be included.

    45 votes

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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. 44 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improved mysql manager with search and replace functionality

    The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

    41 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow firewall options

    Allow us to customise the firewall (to define which port numbers can be opened)

    41 votes

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    7 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    40 votes

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    planned  ·  6 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add support to MEAN Stack (MongoDB + Express + AngularJS + NodeJS)

    It'd be great to have the option to have a NodeJS+Express based web server, using MongoDB as database and with support for AngularJS... in short a full MEAN Stack ;) Thanks!

    40 votes

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    7 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  10. Java + Apache Tomcat

    Add Java to the Stack and servers for Java applications.

    40 votes

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    14 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sphinx and Solr engine

    Magento search is probably a problem for most of Magento user and I think Sphinx and Solr are what all Magento store need. So if these engine can be installed, it must be very convenience.

    40 votes

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    14 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. LEMP Stack with Apache removed

    The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

    Right now requests seem to go this way nginx->apache->php-fpm.

    We'd like to test with apache completely removed and nginx->php-fpm direct.

    We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

    We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

    When a customer is…

    39 votes

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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improved KB

    Simply, what I want to achieve:
    - Great speed
    - Maximize CW feature

    For example, you have kb about w3tc. What if the question I don't see on the kb? Leaving a comment or live chat. But, many comments remain unanswered. And now I need to figure out how to set w3tc for maximum performance here in cloudways.

    Here on feedback forum. There's no quick answer.

    On the other side, on live chat the customer service seems distracted sometimes and giving kb as their reference. If the kb is important to for your customer service then please improve it.

    You…

    39 votes

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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. Discourse

    It would be great If we can have our own Discourse forum and managed by cloudways, so we can focus on building communities without have to worrying about how to install and upgrading discourse.

    For those who never heard of Discourse, It is a Free forum software build on ruby and ember.js. For more info. check it out here:
    http://www.discourse.org/

    39 votes

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    5 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Offer WHM/cPanel/Plesk Support

    Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!

    38 votes

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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow to change server time zone

    Allow to change server timezone.
    Please to allow customer to change the servertimezone.
    I have difficulties to make cronjob, because there is different time between php & server time. I have cronjob to generate/update report in magento for every 5 minutes, then send it in end of day (around 23:xx). But, since the server time is different the report actually not complete & different with Magento report. please consider this.

    thanks

    38 votes

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    9 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Limit application to disk space

    The disk space reporting is very helpful. It would be even more helpful to limit application to a specified disk space.

    37 votes

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    5 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add BitNinja.io security for both Server and Apps

    Would be great having this installed as an option. Would protect server and all the Apps installed so we don't necessary have to go for Sucuri for each single App when clients cannot afford.

    37 votes

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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Include Odoo 8 (Open ERP V8) as an App

    Would love to have a one-click install of Odoo 8. I believe this requires PostgreSQL/Python

    37 votes

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    8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. 36 votes

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    9 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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