Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Offer Cloud Hosting Provider Vultr

    Vultr is now a strong competitor in the Cloud arena, and it offers better deals than DigitalOcean such as 768MB of RAM and 1TB monthly bandwidth for only $5 USD. It'll massively increase your customers by having better offers from strong competitors.

    80 votes
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    18 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Supervisor installation for laravel queue workers

    As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

    Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

    Queues are used for jobs, event handling, mails, notifications

    77 votes
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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes
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    20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes
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    41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. Nginx SSL and Varnish

    Nginx SSL and Varnish:
    Hope you can add this

    How to add HTTPS support to Varnish, with Nginx performing the SSL termination:

    https://www.digitalocean.com/community/tutorials/how-to-configure-varnish-cache-4-0-with-ssl-termination-on-ubuntu-14-04

    http://edoceo.com/howto/nginx-varnish-ssl

    73 votes
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    17 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remote mysql database access

    The ability to connect remotely to a hosted database on a server, possibly an IP whitelist

    69 votes
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    26 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. 67 votes
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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.

    Cloudways Team

  8. Add Google single sign on login to ClicknGo (and new control panel)

    You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.

    62 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. API support

    I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.

    61 votes
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    28 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. 61 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Now you can updated username and password for both Master Credentials and Application Credentials:
    https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/

    You can also change the database password (please note that you need to update manually the database password in your applications configuration files).

    We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.

    Cloudways Team

  11. Improve WordPress Staging: Selective Database Sync

    The actual staging feature was a big step forward to deal with business related WordPress sites.

    But for now only the entire database could be pushed/pulled between staging <> live environment.

    For more complex WordPress sites with WooCommerce or membership systems the actual staging feature is not enough. While in staging mode the live site changes permantly and new orders/users are created. When pushing back the entire datebase all changes would be overwritten!

    A selective database sync (select which tables should be copied) would really improve the staging feature. With that in place Cloudways would be a very good host…

    60 votes
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    completed  ·  24 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Let's Encrypt SSL for subdomains and multisites

    All webmasters using subdomains or wordpress multisites will be happy about it

    59 votes
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    19 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.

    Cloudways Team

  13. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes
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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes
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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. mysql 5.7

    When will this update available mysql 5.7 in the panel.

    53 votes
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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add PHP 5.5x to your stack options

    My developer is asking me for a stack option using PHP 5.5x, it would be great this could be offered on ClicknGo platforms especially considering PHP is recommending 5.4 to be phased out: http://php.net/archive/2014.php#id2014-09-18-2

    51 votes
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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    Default applications are launched with PHP 5.5 From Server Settings & Packages section you can now upgrade to 5.6 or downgrade to 5.4 ( plus upgrade mysql, replace it with mariadb and deploy redis).

    Cloudways Team

  17. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes
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    completed  ·  2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. 46 votes
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    25 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. mariaDB

    Faster and better database. Created by Original developer of Mysql and Used by best of several big players as alternative for mySQL

    46 votes
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    14 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    This is now completed.

    Under Server Settings & Packages section (Server tab) you can replace mysql with mariadb.

    Please note that it is your responsibility to ensure
    that all the applications in the server will work with the deployed database.

    Enjoy!

    Cloudways Team

  20. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

    43 votes
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    completed  ·  14 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
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