Service Improvement

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  1. start to host Vultr's new High Frequency Compute Packages

    The new High Frequency Compute packages from Vultr are a huge improvement over their previous packages at a tiny increase in cost.

    Benchmarks of 2413 Geekbench ($5) vs 4883 Geekbench ($6), 25GB vs 32GB storage, high clock CPU's and NVMe Local Storage for just an extra dollar!

    Having to use a management solution to host these packages such as runcloud, serverpilot etc is an extra hassle for the average consumer and I have no doubt this will offer a huge surge of customers who are willing to pay for the convenience!

    Many thanks :)

    83 votes

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    completed  ·  37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Fully Support WP Rocket

    Your KB article on WP Rocket says that you don't fully support minification of JS/CSS due to Varnish caching on the server.

    It would be amazing if you guys could reach out to WP Rocket and see if this could be resolved.

    83 votes

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    13 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  3. upgrade all New Relic Lite accounts to Standard Free Plan

    I think you need to get your partnership updated with NewRelic so you offer free standard plans instead of lite: https://discuss.newrelic.com/t/faq-how-is-the-partnership-standard-account-different-from-the-lite-account/3152

    This is important as Standard brings great features:
    - allows monitoring of wordpress plugins and themes.
    - web transaction summary so you can tune effectively
    - Database analysis of poorest performing calls
    - 1 week of data in a single view
    - Embeddable charts

    There is an option that says "upgrade to standard" in New Relic app monitoring under Wordpress and Database. But the page forwards to the CouldWays upgrade to Pro page. So this is in your hands…

    81 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Offer Cloud Hosting Provider Vultr

    Vultr is now a strong competitor in the Cloud arena, and it offers better deals than DigitalOcean such as 768MB of RAM and 1TB monthly bandwidth for only $5 USD. It'll massively increase your customers by having better offers from strong competitors.

    80 votes

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    18 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Allow Supervisor installation for laravel queue workers

    As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

    Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

    Queues are used for jobs, event handling, mails, notifications

    77 votes

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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes

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    20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes

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    41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Nginx SSL and Varnish

    Nginx SSL and Varnish:
    Hope you can add this

    How to add HTTPS support to Varnish, with Nginx performing the SSL termination:

    https://www.digitalocean.com/community/tutorials/how-to-configure-varnish-cache-4-0-with-ssl-termination-on-ubuntu-14-04

    http://edoceo.com/howto/nginx-varnish-ssl

    73 votes

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    17 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Remote mysql database access

    The ability to connect remotely to a hosted database on a server, possibly an IP whitelist

    69 votes

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    26 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 67 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.

    Cloudways Team

  11. Add Google single sign on login to ClicknGo (and new control panel)

    You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.

    62 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  12. API support

    I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.

    61 votes

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    28 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 61 votes

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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Now you can updated username and password for both Master Credentials and Application Credentials:
    https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/

    You can also change the database password (please note that you need to update manually the database password in your applications configuration files).

    We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.

    Cloudways Team

  14. Improve WordPress Staging: Selective Database Sync

    The actual staging feature was a big step forward to deal with business related WordPress sites.

    But for now only the entire database could be pushed/pulled between staging <> live environment.

    For more complex WordPress sites with WooCommerce or membership systems the actual staging feature is not enough. While in staging mode the live site changes permantly and new orders/users are created. When pushing back the entire datebase all changes would be overwritten!

    A selective database sync (select which tables should be copied) would really improve the staging feature. With that in place Cloudways would be a very good host…

    60 votes

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    completed  ·  27 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Let's Encrypt SSL for subdomains and multisites

    All webmasters using subdomains or wordpress multisites will be happy about it

    59 votes

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    19 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.

    Cloudways Team

  16. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes

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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes

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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    54 votes

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    16 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    We are glad to announce that we have successfully released the Partial Restore functionality on platform

    Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.

    Thanks to this feature, users can now choose to:

    Restore Complete Site.

    Restore Webfiles only.

    Restore Database only.

    For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application

    Regards

    Cloudways Team

  19. mysql 5.7

    When will this update available mysql 5.7 in the panel.

    53 votes

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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add PHP 5.5x to your stack options

    My developer is asking me for a stack option using PHP 5.5x, it would be great this could be offered on ClicknGo platforms especially considering PHP is recommending 5.4 to be phased out: http://php.net/archive/2014.php#id2014-09-18-2

    51 votes

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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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    Default applications are launched with PHP 5.5 From Server Settings & Packages section you can now upgrade to 5.6 or downgrade to 5.4 ( plus upgrade mysql, replace it with mariadb and deploy redis).

    Cloudways Team

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