Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Transfer servers or applications between accounts
I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
On AWS you can change the billing for a specific stack.74 votesReal server transfer is now in place:
https://support.cloudways.com/how-to-transfer-server-to-another-account/Cloudways Team
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Update ElasticSearch version to latest
ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.
73 votesElasticsearch 6.5 is now available in Cloudways Platform. For instructions, please follow KB guide below
https://support.cloudways.com/configure-elasticsearch-on-cloudways/
Cloudways Team.
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Nginx SSL and Varnish
Nginx SSL and Varnish:
Hope you can add thisHow to add HTTPS support to Varnish, with Nginx performing the SSL termination:
73 votesThis is now live.
All NEW servers will come with it enabled by default. For EXISTING servers, if you are interested in enabling this feature, please create a ticket in our support portal:
https://support.cloudways.com/
Cloudways Team
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Remote mysql database access
The ability to connect remotely to a hosted database on a server, possibly an IP whitelist
69 votesRemote access to MySQL database is now available on Platform.
To allow MySQL remote connection you’d require to whitelist your IP Address.For more information, please refer to the following KBs.
https://support.cloudways.com/allow-remote-mysql-database-connections/
https://support.cloudways.com/setting-up-remote-mysql-database-connections/
Cloudways Team
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67 votes
With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.
Cloudways Team
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Add Google single sign on login to ClicknGo (and new control panel)
You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.
62 votesThank you for your suggestion and all your votes. This is now live on our Platform.
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API support
I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.
61 votesAPI is live: https://support.cloudways.com/how-to-use-the-cloudways-api/
Cloudways Team
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Be able to set/change the app admin username/password, app FQDN, database name/password myself and not be preselected by you
Suggest which features you would like us to add in Click&GO platform.
61 votesNow you can updated username and password for both Master Credentials and Application Credentials:
https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/You can also change the database password (please note that you need to update manually the database password in your applications configuration files).
We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.
Cloudways Team
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Let's Encrypt SSL for subdomains and multisites
All webmasters using subdomains or wordpress multisites will be happy about it
59 votesThank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.
Cloudways Team
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Enable NewRelic application monitoring
Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.
58 votesNew Relic is now live on Cloudways.
New Relic Lite will be deployed to all new servers and existing servers (albeit left stopped in 512MB servers due to resources limitation, you are free to start it though from Manage Services section). You can upgrade to Pro (special price) from Add-on section.
You can read more about this here:
http://www.cloudways.com/blog/introducing-new-relic-apm-addon/Cloudways Team
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Create an On/Off Switch for the apps (start/stop apps)
A switch that easily allow switching an app on or off.
57 votesThis feature is now live, you can control app access (enable/disable) from the console.
for further reading, https://support.cloudways.com/how-to-stop-application-access/Regards,
Cloudways Team -
mysql 5.7
When will this update available mysql 5.7 in the panel.
53 votesWe are pleased to announce that support for MySQL 5.7 has now been added on Cloudways Platform.
Cloudways Team
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Add PHP 5.5x to your stack options
My developer is asking me for a stack option using PHP 5.5x, it would be great this could be offered on ClicknGo platforms especially considering PHP is recommending 5.4 to be phased out: http://php.net/archive/2014.php#id2014-09-18-2
51 votesDefault applications are launched with PHP 5.5 From Server Settings & Packages section you can now upgrade to 5.6 or downgrade to 5.4 ( plus upgrade mysql, replace it with mariadb and deploy redis).
Cloudways Team
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Cloudways please document your security practices
I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.
The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.
Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…
48 votes -
wildcard ssl
Provide Let's Encrypt free wildcard SSL
https://letsencrypt.org/2017/07/06/wildcard-certificates-coming-jan-2018.html
46 votesSupport for Let’s Encrypt Wildcard is now available in Cloudways Platform.
For more info please refer to the KB as follows;https://support.cloudways.com/lets-encrypt-wildcard-ssl/
Cloudways Team
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mariaDB
Faster and better database. Created by Original developer of Mysql and Used by best of several big players as alternative for mySQL
46 votesThis is now completed.
Under Server Settings & Packages section (Server tab) you can replace mysql with mariadb.
Please note that it is your responsibility to ensure
that all the applications in the server will work with the deployed database.Enjoy!
Cloudways Team
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43 votes
This is now live! Find it in your console under the Application tab.
Cloudways Team
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enforce https
Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.
42 votes -
Allow cloning of the apps between different servers under the same Click&Go account
It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.
42 votesCloudways
This is now live. In the Application tab, if you click on clone for any application you can now choose:
- Clone on same server.
- Clone to new server.
- Clone to any other existing server in your account.
Cloudways Team
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42 votes
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