Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow existing Cloudways customer accounts to be added as team members to projects in another account

    Essentially, when adding team members to a project, trying to add a user with an email address that is already a customer of cloudways (has an existing account via that email address), will result in an error notification - "You cannot add this email as team member. Use a different email for this user or contact support for more information."

    This seems problematic as, with a client on more than one project or across a different account, one can only add the same client by insisting the client maintain several email address for each instance of a team member addition. …

    81 votes

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    32 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. upgrade all New Relic Lite accounts to Standard Free Plan

    I think you need to get your partnership updated with NewRelic so you offer free standard plans instead of lite: https://discuss.newrelic.com/t/faq-how-is-the-partnership-standard-account-different-from-the-lite-account/3152

    This is important as Standard brings great features:
    - allows monitoring of wordpress plugins and themes.
    - web transaction summary so you can tune effectively
    - Database analysis of poorest performing calls
    - 1 week of data in a single view
    - Embeddable charts

    There is an option that says "upgrade to standard" in New Relic app monitoring under Wordpress and Database. But the page forwards to the CouldWays upgrade to Pro page. So this is in your hands…

    80 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clone application settings

    When you clone an application, you should have an option to clone also:
    - Application credentials
    - Domains
    - Cron Jobs
    - SSL Certificates
    - Application settings
    - CDN settings

    At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

    79 votes

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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support for Amazon Lightsail

    New as of 11/30/2016, Lightsail provides much more competitive rates than normal AWS. Comparable to the DigitalOcean or Vultr plans currently offered by Cloudways.

    https://amazonlightsail.com/

    78 votes

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    15 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Vultr Block Storage option

    add vultr block storage option

    78 votes

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    21 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. MongoDB Please

    I already use digitalocean. We usually configure 2 servers per app one for php (with Nginx+ apc cache) and another one for Mongodb. Would be great to have cloudways with this configuration as the other tools you offer are great.

    Thanks

    78 votes

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    19 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto-generating random WordPress database prefix to improve security

    At the moment, a database prefix in each new WordPress instalation is set "wp_". This is makes a website insecure.

    Could you auto-generate a random database prefix to fix that?

    Thank you.
    Marcin

    76 votes

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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. Easy Google G Suite Integration (as SMTP gateway)

    Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

    This goes hand and hand with being able to access the DNS add-on directly.

    I don't mind paying extra, but the way things are setup is really confusing.

    75 votes

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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. 67 votes

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    12 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Upgrade of MariaDB to latest version

    Please support latest versions of MariaDB

    64 votes

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    15 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  11. Static HTML stack

    We'd quite like the ability to specify a HTML-only stack with PHP disabled and no database. While this might seem an odd request, we sometimes have the need for temporary holding sites, additional sub-sites, etc. It's potentially also of use with headless CMS sites. Having related sites on the same server / within the same interface is useful.

    While I realise we can use the PHP install for this, I'd prefer something that has code execution properly disabled from the start.

    64 votes

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    24 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cloudflare DNS integration

    Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
    If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.

    62 votes

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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. PTR records / Reverse DNS

    DNS is important, reverse DNS is also important within production web farms. Currently it is not possible to set the PTR record for IPs on the Digital Ocean (+other?) platforms. PTR record lookups return something along the lines of: 12345-67890.cloudwaysapps.com.

    Please add the ability for clients to modify this zone.

    59 votes

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    8 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Resource limitation control per application (disk space, bandwidth limit, CPU cores)

    Adding limitations per application would be a great help so we can offer our clients a specific number on

    disk space
    bandwidth limit
    CPU cores
    and etc.

    58 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support postgres database

    support postgresql database

    55 votes

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    15 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add GitLab as available Click&Go application

    Have GitLab (or another GIT server) available as application on CloudWays Click&Go.

    53 votes

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    10 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    52 votes

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    30 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update Git

    Cloudways is still running Git 2.1.4 released on 18-Dec-2014. A handful of really neat features have been added to Git since then. One new feature that would be very helpful to have on Cloudways servers is the updateInstead option for the receive.denyCurrentBranch config added in Git 2.3, which allows pushing directly to the server even if the branch is checked out on the server. This would eliminate the need to set up a repository on an intermediary server. Users could just add their Cloudways server as a remote in their local git repository and push directly from there to the…

    52 votes

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    7 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  19. run script after git deploy

    the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.

    this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations

    52 votes

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    17 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adding subdomains pointing to the existing directories in application or external site

    I was surprised to know that that you cannot add a subdomain and point to your existing directories. even pointing to other domains.This features was there in cpanel from beginning and it is quite useful. Especially this features helps to server make the site much more faster in magento by making subdomains for stating content like media, js etc and configure in magento application. I had this setup in my earlier hosting making the site to load ~1 sec. I have moved the site to cloudways now it loads ~4 seconds

    52 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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