Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Reseller Hosting

    Please Add resale services

    272 votes
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    24 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. PTR records / Reverse DNS

    DNS is important, reverse DNS is also important within production web farms. Currently it is not possible to set the PTR record for IPs on the Digital Ocean (+other?) platforms. PTR record lookups return something along the lines of: 12345-67890.cloudwaysapps.com.

    Please add the ability for clients to modify this zone.

    56 votes
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    6 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow to change server time zone

    Allow to change server timezone.
    Please to allow customer to change the servertimezone.
    I have difficulties to make cronjob, because there is different time between php & server time. I have cronjob to generate/update report in magento for every 5 minutes, then send it in end of day (around 23:xx). But, since the server time is different the report actually not complete & different with Magento report. please consider this.

    thanks

    38 votes
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    8 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. 31 votes
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    7 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

    Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds % for minutes. This idea came from a similar feature on Digital Ocean.

    See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

    25 votes
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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow modifying apache configuration settings

    An option to allow the apache config file shoule be present. Things like KeepAlive and a lot more settings have a big impact on performance.

    25 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add access to Digital Ocean Private networking / local IP

    Digital ocean already provides Private networking through 10.x.x.x IP addresses for droplets in the same region. It would be very helpful to pass this setting through to Cloudways server options and control panel to more efficiently network servers.

    21 votes
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    13 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Seperate funding for each server

    We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

    17 votes
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    5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Remote access for xDebug

    Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

    16 votes
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    9 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unique IP per site installed on server

    The ability to add a unqiue IP to each site on a server.

    14 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Disable memcached

    I would like the option to disable Memcached. When you have Redis running, there's no need for memcached to be taking resources. I have seen sometimes it has 4-5 processes running.

    11 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enabling CORS (cross-origin resource sharing)

    Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource

    Would be helpful if we can Enable CORS

    10 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Edit .bashrc

    Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc

    9 votes
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    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fail over to a different server

    setup failover site on the different servers and in case of failover you can autoswitch the site to the failover

    i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider

    9 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow us to freely customise supervisord

    As of now, the supervisord setting in the application setting is only for laravel queue worker. It would be nice if we can add our own custom supervisord configuration setting for other services. I really want to implement websockets into my application. The idea is simple, you allow us to create new supervisord configuration, then we would just paste our desire configuration into a textarea, and there's a button that we can click to restart the supervisord after adding new configuration.

    Example:
    [program:websockets]
    command=/usr/bin/php /home/laravel-echo/laravel-websockets/artisan websockets:serve
    numprocs=1
    autostart=true
    autorestart=true
    user=laravel-echo

    8 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. add option to specify swap file size

    Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).

    One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…

    8 votes
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    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Enable mod_xsendfile for Apache2/Apache2.2

    For fast uploading large image files and less memory consumption on my application.

    8 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable downgrade without IP-address changes

    It would be nice if you could downgrade a server without loosing the IP-address.
    Or if you could clone an application to another server and move the IP-address with it.
    This could be done by giving the possibility to switch IP-addresses between my own existing servers.

    6 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Nginx to conditionally serve WebP format images if they exist.

    at the moment .webp images are being served by apache.
    they should be served by nginx and cached just like jpg/png.

    Also if the .webp file exists next to the jpg/png serve it to browsers that support webp instead.

    ```

    http config block

    map $httpaccept $webpext {

    default "";
    
    "~*webp" ".webp";

    }

    server config block

    location ~* ^(/path/to/your/images/.+).(png|jpg)$ {

    set $img_path $1;
    
    add_header Vary Accept;
    try_files $img_path$webp_ext $uri =404;

    }
    ```

    5 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want to be able to delete backups

    I can't see how much space each backup takes up (Like in GCP or AWS) and can't delete backups if I don't want so many backups I'll be paying for! (Especially for scheduled or accidental backups).

    5 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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