Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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140 votes
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Offer Cloudflare RailGun
Option for RailGun either as a paid addon or free with your higher packages.
95 votes -
Please add FTP support
SFTP is not available always. My clients need to be able to FTP the profile of a product/property via FTP as an XML file, for example.
85 votes -
Cloudflare DNS integration
Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.69 votes -
Offer WHM/cPanel/Plesk Support
Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!
40 votes -
Free Email or at least Email Forwarding
Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.
Just to be able to forward emails without having to use the domain registrar would be very helpful.
For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.
30 votes -
Add Zoho email provider
I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.
30 votes -
Allow to add additional IP address
Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..
Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…
22 votes -
Enable long term off site data backups using Amazon Glacier
Enable the export of long term backups to Amazon Glacier storage, this would also assist customers to store more frequent (hourly +) backups.
22 votes -
Amazon SES Adds On
Great for smtp and more reliable.
22 votes -
add elastic email usage graph to monitoring
I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.
20 votes -
Offer AWS CDN services (Cloudfront) as an add-on
Offer Amazon web Services (Cloudfront) CDN
17 votes -
Direct Access to DNS Integration
Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing service makes it really difficult and confusing.
15 votes -
Bitnami.com
Partner with bitnami.com, they have over 100 awesome open source applications, made super easy to deploy, that can complement your hosting services.
15 votes -
Let use PhpMyAdmin as a database manager
Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.
I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?
You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?
14 votes -
Monit as New Relic alternative
New Relic reach EOL but application monitoring is still important. Maybe MONIT daemon should be a good alternative...
14 votes -
PLEASE add Email Forwarding!
All other hosts very easily allow you to add a forwarding email address. I dont see any option to add a forwarding email address. Except to buy an actual email box (which I dont need) for $1 each a month.
14 votesAdminCloudways (Admin, Cloudways) responded
Myke, can you clarify what do you mean with this?
Cloudways Team
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SMTP Add on
How about a "Test" button on the SMTP Add on, after typing in all the configuration information? It will make debugging easier, as you don't have to test through the application..
13 votes -
Email forwarding option with Rackspace Hosted Email
I use the rackspace addon and have 7 maiboxes, covering 3 domains.
Because the email is with rackspace I have set my Mx records to use their servers, however there is no option for auto responders, catchall or most importantly email forwarding.
Im able to forward from a mailbox to another account, but I cannot just have a simple forward. This is very restrictive because it means for each email address I want to use I have to buy another mailbox, even if no mail ever sits in the box.
As an example I have
staff1@mysite.com
staff2@mysite.com
staff3@mysite.com
all of…13 votes -
Cloudways Rackspace webmail needs to be SSL / HTTPS
When an email account is setup using Cloudways/Rackspace, the webmail url provided in the login details is non SSL. This causes a problem that the end client now gets security warnings which makes my service look unprofessional.
When I spoke to support, they suggested a different (secure) url. I suggest at the very least the set up email sent by cloudways with login details has either the generic https rackspace url or to set up the vanity subdomain url to be https as well
11 votes
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