Option for RailGun either as a paid addon or free with your higher packages.

SFTP is not available always. My clients need to be able to FTP the profile of a product/property via FTP as an XML file, for example.

Update Cloudways with ADD New Features "File Manager" to Upload Large File in ZIP.. and RAR Formats.

Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.

It would be neat to add the possibility to directly access the Rackspace control panel where we can:
- add/remove/edit email addresses
- add DKIM records
- change the webmail login url
- add webmail Company logo
- and other things Rackspace offer to their direct customers

Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!

I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.

Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.

Just to be able to forward emails without having to use the domain registrar would be very helpful.

For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.

Enable the export of long term backups to Amazon Glacier storage, this would also assist customers to store more frequent (hourly +) backups.

Great for smtp and more reliable.

I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.

Please support load balancer, this will help my site.

Offer Amazon web Services (Cloudfront) CDN

Accept custom commands like 'php artisan horizon'

Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

New Relic reach EOL but application monitoring is still important. Maybe MONIT daemon should be a good alternative...