Service Improvement

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  1. Disk Space Details/Quota Per Application

    At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

    Purpose - to help us determine what app has increased in size and/or to help manage disk size.

    279 votes

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    75 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 200 votes

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    39 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Backup single applications

    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

    • Actually, we need to take a full server backup, which takes several minutes ;
    • I f we could made a backup of this single app, it would take 90% less time.

    This could be placed at the same level than RESTORE tab under…

    199 votes

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    11 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Option to download a full application backup from console (web files + database)

    I want downloadable backups to transfer them to some other server or our inhouse server.

    It is very important to have different locational or different provider to have my backup
    as somefine day if something happens to your infra (i really don't wish) but data is crucial and i want to be dead sure
    i have 5 customers to refer to but with out option of thirdparty backup they will not get to you

    100 votes

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    12 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    This has now been completed. In Server tab, under Backup section you can now enable “Local Backups”.

    This will take, additionally to the off-site backup, a local application backup (both files and database) in the local_backup sub-folder of each application. Just one backup set (latest) will be stored there.

    You can automate downloading backups to wherever you want via SSH/SFTP.

    We are going to create KB’s and a blog post related to this new feature. Will post links here when done.

    Cloudways Team

  5. 67 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.

    Cloudways Team

  6. Add Google single sign on login to ClicknGo (and new control panel)

    You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.

    62 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes

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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    54 votes

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    16 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    We are glad to announce that we have successfully released the Partial Restore functionality on platform

    Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.

    Thanks to this feature, users can now choose to:

    Restore Complete Site.

    Restore Webfiles only.

    Restore Database only.

    For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application

    Regards

    Cloudways Team

  9. 43 votes

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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. enforce https

    Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.

    42 votes

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    completed  ·  7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Allow cloning of the apps between different servers under the same Click&Go account

    It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.

    42 votes

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    10 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Cloudways

    This is now live. In the Application tab, if you click on clone for any application you can now choose:

    • Clone on same server.
    • Clone to new server.
    • Clone to any other existing server in your account.

    Cloudways Team

  12. Add elastic email log in console

    I really like how easy it is to use elastic email in Cloudways. However, there is no way to find out if emails were sent/delivered. We have to chat with support to check if an email was sent.

    It would be nice to have an interface in console to view sent email logs.

    35 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow account owners/master user to create application credentials directly

    I should be able to have full control over my team members. if i want to set their login password i should be able to do it, but as it stands right now I have to bother my user and ask them to perform a password creation step that they shouldn't have to.

    I should be able to go to them and say "here is your access" as I don't want them to have access to the Cloudways console, I just want them to have an SFTP login, thats it. Requiring them to login and create their own credentials is…

    27 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for all your votes. We have now made it possible for account owners/master users to create as many application credentials as they like directly, without the need of creating team members first.

    Please note that SSH access for applications will need to be enabled from within “Application Settings > General” in order for SSH to work for any application credentials created this way.

    Cloudways Team

  14. Modern new user interface - Click&Go

    Some plans to do better interface of your panel ? I know that its not so critical than functions, but still interface need to follow great function :)
    If you check your partners DigitalOcean or now even new beta SendGrid panel it looks nice, clean and simple.

    This panel looks little bit oldies for that kind of quality technology what you offers. I think your quality service deserve also quality user interface.

    My view is, that ''member area'' looks nice and it would be much better if also panel looks similar way.

    I understand that you use many external systems…

    23 votes

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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    So, a bit later than expected but our new console & website are here!. Console, while keeping the simplicity and usability of previous one, is now much nicer and modern (fully developed using Google Material-design guidelines).

    You have a link to test it inside the old console. After receiving feedback and doing the necessary improvements will set it as default.

    You can leave your feedback through a survey accessible inside the new console.

    Cloudways Team

  15. Auto-Cleaning Option for Logs (Error & Access)

    On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

    Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

    16 votes

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  16. Specify time of day for backups

    It would be nice to be able to specify a general time of day for backups to be made. Something like morning, noon, night. Of course to be able to pick the exact hour would be even better.

    Right now backups are being made around 9pm local time on my server and that is making things very slow whenever I work in the admin area of wordpress, which is around 9pm in the evening.

    Thanks

    16 votes

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    completed  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Have a client login feature for a single application

    At the moment additional users have access to the whole server and all apps. It would be nice to allow clients to have access to only their application so they can manage the db, cron jobs etc.

    We are moving sites from cPanel and some of the more techie clients expect this.

    15 votes

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  18. Add dashboard for applications

    We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

    I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

    It'd simply act as a list of shortcuts directly into the Application Management screen for each.

    At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

    14 votes

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  19. 14 votes

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  20. Inside of ClicknGo under Vertical Scale: Calculate costs when considering scaling up the server

    Get cost estimate when moving slider scale, much like pricing tool on front end website of Cloudways.com

    12 votes

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