Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
244 results found
-
Multi-tier (more than one server for my application, load balancer, web servers, database server...)
I would love to have the option of setting up a multi-server application for more targeted and cost effective scaling. For instance, Say I could create a Wordpress site with a dedicated DB server, a dedicated load balancer, and a dedicated Web server. As my site grows, I can scale the specific part that is needed. If my site is gets a lot of views (reads), but doesn't make many writes, scaling my existing web server (or adding another instance) may be what's needed. If I'm running a WooCommerce site and start pushing the limits of my db server, increasing…
563 votes -
184 votes
-
White Label Domain
For agencys, it would be great for us to be able to globally white label the URL
For example,
from:
wordpress-000000-000000.cloudwaysapps.comto:
000000-000000.mydomain.com99 votes -
Easy Google G Suite Integration (as SMTP gateway)
Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.
This goes hand and hand with being able to access the DNS add-on directly.
I don't mind paying extra, but the way things are setup is really confusing.
81 votes -
Include Cloudways DNS
Having a DNS is very important, as redirecting from CNAME hurts SEO. It's a very basic feature, and must be included.
50 votes -
Create a vagrant file so we can replicate the server locally
Not sure if this should go in stacks or server settings.
Anyway for us developers it would be really good to be able to use a vagrant file to spin up a local copy of your server with settings so we can build on the exact same platform as live.
Vagrant is a quick and easy way to share virtual machines, and would allow developers to develop tools on a platform which matches live.
33 votes
AdminCloudways
(Admin, Cloudways)
responded
Thanks Paul. Would a docker image suit the same needs?. Assume so. We are leaning towards it for the exact same problem you mention.
Cloudways Team
-
MySQL 8
MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.
32 votes -
Email notification when server health becomes problematic.
To my surprise; I don't receive an email notification from the bot when my server becomes "problematic" e.g. when CPU is above 90%.
I have checked the settings and talked with support, without luck.
Please consider making this service available. Thanks.
31 votes -
Add PDF invoice to billing notifications
I think it would be great if you could attach a PDF copy of the monthly invoices to the billing notification e-mails.
Currently when we receive a billing notification, we have to login to our account with two-factor just get a copy for out accounting department.
This is really a needless waste of time for all customers who need the invoice - every month!
I think this suggesting should be easy and quick to implement, and would be a benefit to all customers.
25 votes -
Billing in GBP
It would be useful to be able to select GBP as a currency to pay my bill. I'm sure other Cloudways customers would like the option to pay in their local currency also.
21 votes -
I would like to see a strong FAQ section.
it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.
21 votes -
19 votes
-
Horizontal scaling
Scale by adding more machines into your pool of resources
16 votes -
Add Amazon S3 Support for remote backup management
We have many offline servers and would like to do some scheduled backups to something like an Amazon S3 drive.
16 votes -
Progress bar
When cloning, adding or migrating an application, some sort of progress bar/percentage would be really handy, just so you know that something is happening, rather than keep refreshing the page in the hope that it will magically finish.
15 votes -
13 votes
-
Email alerts (server down, disk ...) to all team members (not only primary email)
I want the option to send server related emails (server down time, important updates related to server, important notification etc. all) to be send to emails that are added under team option.
13 votes -
Transfer Billing To Another Account (With Affiliate Commission)
It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)
I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.
Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server
12 votes -
Add DigitalOcean Spaces Object Storage
An inexpensive S3-compatible object storage with a built-in CDN that makes scaling easy, reliable, and affordable.
11 votes -
Virtual Windows Servers, Windows Apps with Sql Server add-on
It woult be great if you could implement and offer that kind of solutions. I know that Vultr offefrs Windows solutions
10 votes
- Don't see your idea?