Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
-
Multi-tier (more than one server for my application, load balancer, web servers, database server...)
I would love to have the option of setting up a multi-server application for more targeted and cost effective scaling. For instance, Say I could create a Wordpress site with a dedicated DB server, a dedicated load balancer, and a dedicated Web server. As my site grows, I can scale the specific part that is needed. If my site is gets a lot of views (reads), but doesn't make many writes, scaling my existing web server (or adding another instance) may be what's needed. If I'm running a WooCommerce site and start pushing the limits of my db server, increasing…
469 votes -
Reseller Hosting
Please Add resale services
276 votes -
195 votes
-
A better backup scheme
So here my suggestion for a better backup scheme. Do something like keeping:
= 1 - 3 monthly backups
+ 3 weekly backups
+ 4 - 6 daily backups
This way a longer period is covered without increasing the space required for backups. You can try keeping it at 8, although 12 would be ideal as it will cover last 3 mo, last 3 wk, and last 6 days.Other suggestions:
- Allow to choose the time of day to do backup so it won't slow down the server during busy hours.
- Allow to choose external backup destination like…191 votes -
189 votes
-
Choose PHP Version for every Application (not for Server)
It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.174 votes -
Multiple databases per application
. but i does not apply here.. so sad :((
145 votes -
131 votes
-
Mautic - Open Source Powerful Marketing Automation
The Mautic revolutionize marketing automation in the coming years.
I suggest to include in the application in Cloudways.
124 votes -
123 votes
-
120 votes
-
Please Add Litespeed Wordpress Version .
Please Add Litespeed Wordpress Version,
115 votes -
Introduce IPv6
Both DigitalOcean and Amazon provide IPv6.
112 votes -
Offer Litespeed Webserver besides Nginx
Litespeed offers a nice performance increment over Apache and Nginx. This would be a great addition to your current performance-oriented offer.
http://www.litespeedtech.com/products/litespeed-web-server/benchmarks/small-static-file
106 votes -
UpCloud as a provider
A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.
101 votes -
Automated website optimisation
Why do we need to manually optimise each aspect of website performance for each of our applications if Google and other created mod_pagespeed and constantly adding new functionality to it for the last six years?
DreamHost, Pressable, GoDaddy, SiteGround, MAXCDN, Aol, LinkedIn and other have adopted it. I don't understand why we don't have it.
It has over 40 filters that can greatly improve our workflow, and save us a lot of time doing something that can be automated with few clicks.
http://modpagespeed.com/It can do almost all of performance improvement tasks.
- compress images
- resize images to optimal…97 votes -
Improve your customer support quality (chat/tickets)
I don't know if it's just me, but the support quality and speed has been degraded fast lately..
When I just became customer @Cloudways (like a year ago) support was fast and helpful. They took time and really looked into my issues.
Now it's a whole different story. Today for example, I have been on the chat for OVER 2 HOURS. Literally. All this time waiting, following up what the status was, if they weredoing anything. Very little replies. After an hour the first real reply came in which totally missed the boat, wasn't even related to my question.
I…
95 votes -
More Integrations..
I'd like to see add-ons/integrations for services like:
- Segment.io
- CloudFlare
- New Relic
- Pingdom/StatusCake94 votes -
Add Blacklist section in your security tab
The current server management console, has a n area where we can whitelist our IP address to avoid lockout problems. But could we also get for our servers a blacklist option?
There are multiple WordPress sites I manage. And you have no idea how many hacking attempts I get daily. Being able to block the ip addresses from where these attempts are coming from...could really help us secure our WP sites even more.
92 votes -
Ruby on Rails
Add support for Ruby on Rails
88 votes
- Don't see your idea?