Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Multi-tier (more than one server for my application, load balancer, web servers, database server...)

    I would love to have the option of setting up a multi-server application for more targeted and cost effective scaling. For instance, Say I could create a Wordpress site with a dedicated DB server, a dedicated load balancer, and a dedicated Web server. As my site grows, I can scale the specific part that is needed. If my site is gets a lot of views (reads), but doesn't make many writes, scaling my existing web server (or adding another instance) may be what's needed. If I'm running a WooCommerce site and start pushing the limits of my db server, increasing…

    445 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    started  ·  74 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Decrease of Price For Vultr Servers

    We all know that Vultr recently decreased their Server Pricing.

    It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

    But Cloudways is charging insanely on top of that for offering Vultr Servers.

    For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

    This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

    please support this feedback until CloudWays changes the pricing.

    327 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reseller Hosting

    Please Add resale services

    257 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. 188 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    36 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. 174 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    37 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. A better backup scheme

    So here my suggestion for a better backup scheme. Do something like keeping:
    = 1 - 3 monthly backups
    + 3 weekly backups
    + 4 - 6 daily backups
    This way a longer period is covered without increasing the space required for backups. You can try keeping it at 8, although 12 would be ideal as it will cover last 3 mo, last 3 wk, and last 6 days.

    Other suggestions:
    - Allow to choose the time of day to do backup so it won't slow down the server during busy hours.
    - Allow to choose external backup destination like…

    173 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. WHMCS

    Adding whmcs application will be great

    155 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    26 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    For people that wanted to add CW as a WHMCS module, we are releasing a full-blown API this month that will basically allow you to do anything you do via the console, and that should allow you to create the WHMCS module.

    Our dev team can help anyone trying to make it happen.

    Cloudways Team

  8. Choose PHP Version for every Application (not for Server)

    It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
    It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

    152 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multiple databases per application

    . but i does not apply here.. so sad :((

    137 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. OVH servers in Cloudways

    OVH Cloud VPS servers are cheap, with a high traffic limit, built-in anti DDOS and are able to use IPs from some European countries.

    131 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. 124 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mautic - Open Source Powerful Marketing Automation

    The Mautic revolutionize marketing automation in the coming years.

    https://www.mautic.org

    I suggest to include in the application in Cloudways.

    119 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    19 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. 116 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  14. 114 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    27 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  15. Introduce IPv6

    Both DigitalOcean and Amazon provide IPv6.

    108 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please Add Litespeed Wordpress Version .

    Please Add Litespeed Wordpress Version,

    100 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    55 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. UpCloud as a provider

    A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.

    94 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve your customer support quality (chat/tickets)

    I don't know if it's just me, but the support quality and speed has been degraded fast lately..

    When I just became customer @Cloudways (like a year ago) support was fast and helpful. They took time and really looked into my issues.

    Now it's a whole different story. Today for example, I have been on the chat for OVER 2 HOURS. Literally. All this time waiting, following up what the status was, if they weredoing anything. Very little replies. After an hour the first real reply came in which totally missed the boat, wasn't even related to my question.

    I…

    92 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Offer Litespeed Webserver besides Nginx

    Litespeed offers a nice performance increment over Apache and Nginx. This would be a great addition to your current performance-oriented offer.

    http://www.litespeedtech.com/products/litespeed-web-server/benchmarks/small-static-file

    92 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  20. More Integrations..

    I'd like to see add-ons/integrations for services like:
    - Segment.io
    - CloudFlare
    - New Relic
    - Pingdom/StatusCake

    90 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 77 78
  • Don't see your idea?

Feedback and Knowledge Base