Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
323 results found
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Application Level Backups
At the moment we have Server level local backups. This is great however if we only have one application that needs backing up, it is quite wasteful on resources/diskspace/time to have to backup all the files on a server just to download a single application backup.
Could we perhaps have an option be able to take backups on application level - similar to the server level option? It then give us a zip with the files/database - simple!
1 voteOur platform supports the ability to backup a specific application only.
You can learn more about it here: https://support.cloudways.com/en/articles/5123364-how-to-backup-a-specific-application
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Vultr Stockholm Sweden server location
Now that Vultr have set up a Stockholm, Sweden server location i really would like to see it become available in Cloudways soon!
https://www.vultr.com/news/Announcing-Our-New-Cloud-Computing-Location-in-Sweden/
1 voteWe have released 2 new Data Centers of VULTR i.e. Mexico and Stockholm on our Platform.
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Fix Breeze 1.2.0 to work with Divi Wordpress theme
Since updating Breeze, all my websites broke or had messed up CSS. I am using Divi, which is a popular Wordpress theme, but many features in the theme simply don't work (too many to mention). It would be nice to keep using breeze as it connects to the cloudways CDN. Please fix
2 votesHello
Basically, the issue occurred because we had introduced an option of Delay JS inline script in 1.2.0 the issue was fixed in 1.2.1 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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staging push should have option to remove files from destination that are not on the source server
currently staging push only does the incremental changes. so if i make a staging, delete a plugin, and then push to live, the live site will still have the plugin. There should be an option such that the stuff i delete on the staging will be removed when pushing to live. If you use rsync in the background, just add a --delete option to it it isn't that much to change.
2 votesHello,
We have added the ability to overwrite during push/pull operations For more details please review https://support.cloudways.com/en/articles/5124886-how-to-create-a-staging-environment
Cloudways Team
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DigitalOcean NVMe SSD Plans
DigitalOcean has launched NVMe options, Please check here: https://www.digitalocean.com/pricing/
Kindly add Intel & AMD CPU Options to Cloudways that comes with NVMe SSD's
10 votesWe have added support for DigitalOcean Premium Droplets a while back:
https://www.cloudways.com/blog/announcing-digitalocean-premium-droplets/
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Breeze does not flush cache automatically in woo inventory sensitive eshop
When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache when a product changes (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on e-commerce sites where…
2 votesHello
The was fixed in 1.1.10 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Update Breeze to clear at least product, category and front page cache when product is sold
When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache of product, it's category and front page (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on…
3 votesHello
The was fixed in 1.1.10 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Breeze-Learndash Compatibility
In my website I use Learndash as an LMS.
A few days Ago I installed Brezee and I turned on "System Cache" option.
My users started to complain that they can't mark as complete the lessons and pass to the following. I checked and it was a cache issue.
I put all the course URLs in the cache exceptions and it solved the issue.
I was wondering if ¿there's any other solution to this issue? Because I only have one course but plan to add others so its a rudimentary solution.
If not, ¿can you pass this to your development…1 voteHello
We have resolved the issue with the Learn dash plugin the issue was happening because of a bug in breeze.
There is an option in breeze where we allow cache for logged-in users, despite the option being disable the cache was still enable for logged-in users. we fixed the issue in version 1.2.3.
Best Regards,
Cloudways Team. -
Backup Time Zone
Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.
9 votesWe have added the ability in the platform to show UTC and local time zone both.
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Running reds versions is 2+ years old
Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)
Since the release of 5.0.3. REDIS had 17 updates(!)
When can we see an update?
Thanks,
Ed
4 votesHello
We have deployed the latest stable version i.e. 6.2 across all servers.
Regards
Cloudways Team -
lazy load
Possible to add the Lazy load feature in Breeze plugin which is written here. https://www.cloudways.com/blog/wordpress-lazy-load/
If possible to include maximum FeaturesBest regards
Rafilathif2 votesHello
Lazy Load feature is now available introduced in breeze 1.2.0.
Cloudways Team
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UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules
When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.
Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images
Can you please give us control of excluding images from the Nginx vhost ourselves?…
24 votesHello
Users can now exclude images from their application using the one-click Webp Redirection option available on the platform. for more details please refer to our Knowledge base article.
https://support.cloudways.com/en/articles/5799334-how-to-use-and-serve-webp-images-in-wordpress
Regards,
Cloudways Team -
add the posibility to edit the admin panel credentials for wordpress apps
Hi devs,
I suggest to add the posibility to edit the admin panel fields like url, username and password, because in my particular case i registered my wordpress with default configurations, but later i changed the admin panel from "wp-admin" to a white label url, so at this moment i can't to edit that information on my cloudways panel.
Thanks!
1 vote -
Upgrade to Varnish 6.x which is Required for Magento 2.4.x
The current Cloudways Varnish version is 5.0.0-7+deb9u2
Magento 2.4.0 and 2.4.1 require Varnish 6.x
(see: https://github.com/navarr/magento2-supported-versions)I know that you support Magento 2.4.0
(see: https://www.cloudways.com/blog/magento-2-4-upgrade/)Currently, I'm running a Magento 2.3.5p2 instance and Vanish 6.x is compatible with this version as well as M2.4.x
1 vote -
Ion Cube Loader for PHP 7.4
Ion Cube Loader for PHP 7.4.
This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
Thank you22 votes -
Awaiting for PHP 8 in DO server
PHP 8 released and we are awaiting PHP 8 in our DO server.
15 votes -
AWS T3 Micro server availability
You will see that the AWS offering for a T3.Micro sized server has a genuine position for great customer pricing and an advantage for those
1 vote -
Magento 2.4 technology stack requirements - URGENT UPDATE REQUEST !!! Elastic Search 7.6 / MariaDB 10.4
Urgent Request to rollout Magento 2.4 stack requirements.
https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html
ETA for completion is NOWWWWW !!!!
20 votes -
Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search
Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search
9 votes -
Upgrade of megento 2.4
We planned to upgrade our Magento app from 2.2.7 to Magento 2.4 as there are many performance & security fixes with latest version. for that, we must have to install and configure Elasticsearch 7.6.x before upgrading to Magento 2.4.0.
7 votes
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