Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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eedback.cloudways.com is not loading on SSL you must use this
eedback.cloudways.com is not loading on SSL you must use this
1 vote -
Control Panel-based toggle to enforce https
Instead of forcing us to dig up the htaccess file for modifications, make this a simple Control Panel-based modification.
1 vote -
enforce https
Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.
42 votes -
39 votes
PHP 7.3 is now available on Cloudways
Our users can now launch PHP 7.3 powered apps and leverage all the benefits of the version for their projects.
https://www.cloudways.com/blog/whats-new-in-php-7-3/
Cloudways Team
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Edit Wildcard SSL Support Article
In the article on creating wildcard SSL certs the image in Step 3 is misleading.
Currently suggests using the FULL URL for 'Host' when all you need to add is:
_acme-challenge.
This took ages with Live Chart to figure out.
Thanks
1 voteThank you for contributing your valuable suggestions.
Image in Step -3 has been updated.
Cloudways Team
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Cloudways please document your security practices
I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.
The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.
Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…
48 votes -
Please update composer on server
Composer auto update not working on new server deployment. Please fix this.
2 votesThanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.
Cloudways Team
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Update Laravel 5.6
Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.
I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.
12 votes -
wildcard ssl
Provide Let's Encrypt free wildcard SSL
https://letsencrypt.org/2017/07/06/wildcard-certificates-coming-jan-2018.html
46 votesSupport for Let’s Encrypt Wildcard is now available in Cloudways Platform.
For more info please refer to the KB as follows;https://support.cloudways.com/lets-encrypt-wildcard-ssl/
Cloudways Team
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Please introduce php 7.2
stabel official version has been released over 10 days ago
its 20% faster than php 7.1
Really looking forward to it.
12 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
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Please upgrade DigitalOcean Droplets
DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/
Please upgrade CloudWays DO droplets with newer plans.
9 votesDigitalOcean has recently announced new prices for its infrastructure, and Cloudways is pleased to pass on the savings to its customers.
Under the new pricing, Cloudways customers can enjoy more server resources at very competitive prices.For more info please refer to the link as follows:
https://community.cloudways.com/t/digitalocean-new-pricing-plans-are-now-live/388Cloudways Team
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Upgrade PHP Version 7.2 for WordPress
To run WordPress we recommend your host supports:
- PHP version 7.2 or greater
- MySQL version 5.6 or greater OR MariaDB version 10.0 or greater
- HTTPS support
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https://wordpress.org/about/requirements/34 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
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Update ElasticSearch version to latest
ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.
73 votesElasticsearch 6.5 is now available in Cloudways Platform. For instructions, please follow KB guide below
https://support.cloudways.com/configure-elasticsearch-on-cloudways/
Cloudways Team.
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PHP 7.2
PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.
26 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
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Upgrade Magento
Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks
9 votesWe do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.
re: magento, version 2.2x is currently available on Cloudways Platform.
Cloudways Team
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1 vote
GCE – Sydney region is now available on Cloudways Platform.
Cloudways Team
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2 project used 1 database
Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.
1 vote -
Database Mysql I can not remote.
I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.
1 vote -
allow search by autogenerated app folder name
would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.
1 voteThis is now live, users should be able to search apps and its server with system generated app folder name.
Regards,
Cloudways Team -
The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.
The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.
1 voteThe documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.
Cloudways Team
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