Service Improvement

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  1. Application Suspension

    I needed to check with you if can can suspend a particular project / application. since I have multiple applications running on one server I wish to suspend project at random for instance when the payment is not come in from a client or any such reasons. implementing such feature would help.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. choose application folder name

    It is very very annoying that the system generates unrelated folder names for each appliaction - Please allow us to choose the name of the folder when creating a new application

    19 votes

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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bot Protection DISABLED BY DEFAULT in the application

    Bot Protection DISABLED BY DEFAULT in the application

    I suggest adding an option to start a new app on the server with the application of the Protection bot OFF by DEFAULT.
    If needed, the administrator can activate it later.
    This prevents false positive blocking when the site is being developed.
    We always use the wordfence plugin for wordpress, it works much better than Malcare's Bot protection.

    Thanks for listening.

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    Hello

    We currently have 2 option in the platform for Wordpress Application

    1. Wordpress Optimized

    A Wordpress Optimized is a Standard install that comes up fully pre-configured with Cloudways breeze cache plugins and Bot Protection feature.

    2. Wordpress Clean

    A Wordpress Clean is a Standard install that contains no pre-configured feature from Cloudways i.e. by default no Breeze Or Bot Protection will be enabled but user will have the freedom to enable them later.

    if you don’t want to use Bot protection to be added while adding new application please select Wordpress Clean Install

    Best Regards
    Cloudways Team

  4. Add option to Archive Servers

    Sometimes we use Cloudways for a project that goes on hold for months or longer.
    Rather than just leave the server running (high cost) or downloading the individual backup dumps of each app on the server before deleting it (high effort)

    It would be super useful to keep the full backup of the server/apps on the remote backup and delete the cloud server "Archive the server"

    Then when we need to server again it can be fully restored (with all the individual settings!) to a new cloudways hosted server.

    3 votes

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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    In this case the best option would be to use AWS/GCE servers for your projects, with DigitalOcean, Linode & Vultr we charge you the same amount if the server is started or stopped (DigitalOcean, Linode & Vultr policy). With Amazon or GCE, if you stop the server, we just charge you for the disk usage and minimal charges for the server will be applicable.

  5. Automatically exclude wp-admin from Varnish cache on WordPress sites

    It's fairly simple to setup a Varnish rule to exclude wp-admin. But it does become a bit annoyying when you've got a lot of WordPress sites. So it being included in the default setup when you select WordPress would be really useful.

    2 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. manual backups . rather than automatic.

    Currently, the backups are automatic. Which is ok.But sometimes i would want a single back up and restore it whenever there is a problem in the site.

    Automatic backups also problematic in a scenario where the site had malware and that gets backuped as well.

    then we have to work from scratch and copy the content.

    Right now i have to use WP extensions but that is NOT ideal and a bit of a hassle

    so please consider adding this option

    thanks

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. 81 votes

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    other  ·  9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. OVH servers in Cloudways

    OVH Cloud VPS servers are cheap, with a high traffic limit, built-in anti DDOS and are able to use IPs from some European countries.

    132 votes

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    14 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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