Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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6 votes
We have released a new/improved cron feature. You can now add Wget/Curl cron jobs.
Check it out.
Cloudways Team
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Support Kyup (container based) as an infrastructure provider
https://kyup.com/ allows auto-scaling.
5 votes -
Rehabilitate SSH access with application credentials
Rehabilitate SSH access with application credentials and not for only Master credentials.
In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.
Now, i can't give master password to our customer!
4 votesSSH Access for application has been reinstated. Users have now an option to enable and disable SSH for application.
For more details, please read the following KB
https://support.cloudways.com/how-to-enable-application-level-ssh-access/
Cloudways Team
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Allow users to rename application folder
It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.
Give us the ability to rename application folders to something meaningful would make the functionality much more useful
9 votesThis is now live. You can find it in Application Tab → Access Details section.
Cloudways Team
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Allow OPCache Settings
Allow OPCache Settings to be managed by us. I've tried to do it so via php.ini and .htaccess directives, but neither has worked with some few values.
Also it's kind of annoying to have to talk to the support team everytime I need something to be changed.
3 votesThis is now available through Server Settings.
Cloudways Team
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add elasticsearch service to auto-restart
Our elastic search service stopped for whatever reason and had to be restarted manually. This makes it quite unreliable because when it does happen it can only be restarted manually. Service should auto-restart like all other services.
3 votesThis has now been deployed.
Cloudways Team
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Fallback to SMS or Backup Codes (like Google) on Two-Factor Authentication issues
Lost access to TFA authentication should fall back to SMS or Backup Codes (like Google) rather than a quick comment on the chat.
4 votesFallback to SMS and/or Backup code is now available on Cloudways. For instructions, please follow the KB.
https://support.cloudways.com/enabling-two-factor-authentication-for-your-cloudways-account/
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Add dashboard for applications
We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)
I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.
It'd simply act as a list of shortcuts directly into the Application Management screen for each.
At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…
14 votes -
Fix Cronjobs for laravel.
The only way to publish a Cronjob for laravel is through assistance. I wish u fix it.
4 votesIf what you want is to run Laravel Artisan commands such as:
> php artisan schedule:run
> php artisan route:clearYou can do so from the advanced cron editor, so long as you run the command from inside the public_html directory where artisan is found. For example, we have tested with:
> * * * * * cd public_html && php artisan route:clear > /tmp/artisan.log
And it works fine.
Let us know if this fixes your needs.
Cloudways Team
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Drupal 8 support plan
With Drupal 8 release imminent (https://www.drupal.org/node/2605142) could you publish a schedule for supporting Drupal 8 installation as an option, as well as Drush 8? We don't envisage building client sites with it for a few months at least, but would welcome knowing your plans for supporting it, and having the option to start testing.
7 votesThis is now live. You can launch Drupal 8, choosing Drupal application and then the 8 version (you can deploy Drupal 7 too).
Cloudways Team
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Alphabatize Server List in Dropdown
Please alphabetize the server drop down list found at the top of the screen when viewing the details of a server. This drop down list makes it easy to move from server to server, but it is unnecessarily complicated by having to hunt through the list for what you need.
1 voteThis has been completed.
Cloudways Team
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Magento 2 - The next evolution of ecommerce world
The next evolution of ecommerce world.
10 votesYou can now deploy Magento 2 on Cloudways Platform. Choose it from the application list when adding a new application.
Cloudways Team
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get support/make it easy to open a livechat window
I'm trialling your stuff as of yesterday and I feel locked out of support. There's a problem with my php settings being inadequate for my woocommerce store but I don't know where to fix it. I'd really just like contact to ask that question but I've been trying for an hour already and getting nowhere.
Q - would I do the following via your site?
Woocommerce Visual Products Configurator:
Your PHP setting maxfileuploads is currently set to 20. We recommand to set this value at least to 100 to avoid any issue with our plugin.
Your PHP setting…1 voteSorry for the trouble. Yesterday we had some issues with the chat software.
What you want to achieve (and have checked your server and have already done it), is easy to achieve via Server Settings:
https://support.cloudways.com/how-to-edit-server-settings/Again, sorry for the trouble.
Cloudways Team
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mysql 5.7
When will this update available mysql 5.7 in the panel.
53 votesWe are pleased to announce that support for MySQL 5.7 has now been added on Cloudways Platform.
Cloudways Team
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White-label application URL
To me not having a white-label Cloudways application is absolutely of no concern. The only concern I have (because I offer clients managed Wordpress hosting) is the fact that the application-url is not white-label. If only I could have my brand name in stead of Cloudways I am done.
0 votes -
Old version of composer
Pls update composer (sudo composer self-update)
4 votesComposer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.
Cloudways Team
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Add PHP-FPM
Your services do not include PHP-FPM which is very vital for good performance. Frankly, this is the only reason why i am not taking your services after the trial...
10 votesThis is now live:
https://www.cloudways.com/blog/php-fpm-on-cloud/Cloudways Team
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Move from APC to Opscache
Upgrade from APC to Opcache
7 votesIf you upgrade to PHP 7, Opscache will replace APC.
https://support.cloudways.com/how-to-upgrade-to-php-7/Cloudways Team
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3 votes
You can already control post_max_size via the “Upload Size” item that you have in Server Settings.
This sets to whatever value you define the following parameters:
php
upload_max_filesize
post_max_sizenginx
client_max_body_sizeCloudways Team
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Allow me to select Digital Ocean Toronto Data Center
Hi, Digital Ocean just launched a data center in Toronto. Can I use it via Cloudways?
1 vote
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