Service Improvement

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  1. PHP 7.2

    PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.

    26 votes

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    4 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add geo detection capabilities into Varnish

    Please add geo detection capabilities into Varnish, this will accelerate use case scenarios where geo detection is essential.

    For e.g. in WooCommerce, their current method to provide multi-currency that's compatible with cache is using Woocommerce based geo detection, which tends redirects the visitor 4 times to the correct URL of the page with the correct currency/tax displayed.

    Other multi-currency plugins attempt improve this but their loading speeds are too slow, drastically affecting woocommerce store loading times, and making caching useless.

    By having geo detection capabilities right in the server stack (Nginx or Varnish, which ever is hit first by visitors)…

    5 votes

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    completed  ·  2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Upgrade Magento

    Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

    9 votes

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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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    We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

    re: magento, version 2.2x is currently available on Cloudways Platform.

    Cloudways Team

  4. 3 votes

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    completed  ·  1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Notification when Elastic Mail quota is reached.

    My Elastic Mail stopped working and apparently I hit my quota. Since there was no notification - my clients lost $???? worth of new business leads. You should allow us to view the email logs and notify us if we hit our quota.

    25 votes

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    completed  ·  8 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Provide newer version on Nginx

    Please consider providing a newer stable version of Nginx.

    New servers are still installed with 1.8.x which has bugs, most significantly this:

    https://trac.nginx.org/nginx/ticket/959

    The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

    I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

    9 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Enable Let's Encrypt Auto-renewal to work with .htaccess redirects in place

    When a website is SSL secured (https) it is recommended to have redirect rules in place which enforce https (redirect http to https) and of course redirecting to one version (www vs non-www).

    It appears that the Let's Encrypt Auto-Renewal does not work. It will fail saying there are htacces rules restricting it from working. I am not sure if this is an issue for Cloudways to fix, or Let's Encrypt.

    In either case, the solution provided by Cloudways support is to:
    1. Temporarily rename your .htaccess (so it is not in effect)
    2. REVOKE your Let's Encrypt Certificate
    3.…

    4 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    We have resolved this issue, an update was deployed on all customer’s servers.

    LE SSL installation is now independent of rules added in htaccess, now users just have to make sure that the domain is added in the domain section of the application and the domain is pointing to Cloudways server, any rules in htaccess will not conflict with SSL installations.

    Best Regards
    Cloudways

  8. 1 vote

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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Please include IonCube Loader on default php 7.0 stack for all WordPress configs.

    Please include IonCube Loader on default php 7.0 stack for all WordPress configs. It is supported in php 5.6 but we're a bit behind the 8 ball with version 7.0 which is now default. Please make this happen. Cheers!

    5 votes

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    completed  ·  1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Fix Woocommerce Password Reset Loop Varnish Rule

    Add to Varnish exclude rules the cookie \wp-resetpass-.\b (Woocommerce before Version 3.0: \bwp-resetpass-.\b) in order that Woocommerce Customers who request their password to be reset get not stuck in a loop.

    8 votes

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    completed  ·  4 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 2 project used 1 database

    Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.

    1 vote

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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Database Mysql I can not remote.

    I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.

    1 vote

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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  13. allow search by autogenerated app folder name

    would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.

    The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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    The documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.

    Cloudways Team

  15. Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error

    It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you very much, Bryan, for highlighting this issue.

    We have now fixed it. You should be able to remove git deployments from Firefox as well now.

    Cloudways Team

  16. Backup (costs): more transparency desirable and possibility to disable the backup service

    1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.

    2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.

    3) And last but not least, I think backup should be optional. I can…

    138 votes

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    completed  ·  15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

    3 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Allow Supervisor installation for laravel queue workers

    As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

    Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

    Queues are used for jobs, event handling, mails, notifications

    77 votes

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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 90 votes

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    11 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Provide hosting services based in South America (Brazil)

    I want to use CloudWays in servers located in South America - Brazil - Sao Paulo

    1 vote

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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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