Elastic Email showing the wrong prices.
The prices shown here are different from the prices that appear when you click on the elastic email add-on.

https://support.cloudways.com/how-to-activate-elasticemail-addon/

Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

This is a suggestion for better wording when you click on the Delete button of a primary domain that has been set.

The pop up window text says: "Are you sure you want to delete Application Primary Domain?"

This can be confused to think you might delete the applications itself. Wording such as: "Are you should you would like to delete this primary domain assigned to the application?" would be more specific.

Please add the higher servers configurations from Vultr and DigitalOcean featuring 32 to 64GB RAM 12-20-24 cores.

While I am not ready just yet for them I do need to know that the option will be there when the time comes.

Also may I suggest that you top the managing fee (markup) per server to be close to $100? This would also match Linode current full manage service offer. It's just that 60% markup would make these more expensive servers way too expensive.

Thanks!

W3 Total Cache is rarely updated and is not officially compatible with WP 4.4 as of yet. Many people are speculating that the author may have even abandoned this plugin. Issues with WP 4.4 are being reported and are not resolved. I would prefer a more stable and regularly updated caching plugin.

When scaling the server there is no confirmation (like "Are you sure you want to do so?") which can cause issues if someone accidentally clicks the scale button without intending to actually scale up the server.

For security purposes, i just want to move all uploaded files outside my main web folder.

The default and recommended minimum setting for thread_stack on 64bit systems is 256k. The current setting is 192k, which is the default for 32bit systems but the stack is built on 64bit.

Since installing Google PageSpeed module is not an option on Cloudways server, I will have to optimize images manually (through my coding). Can we have ImageMagick installed?

Current versions is 0.21.1, but I have 0.17.0 installed.

Maybe we can autoupdate once a week?

https://kyup.com/ allows auto-scaling.

Rehabilitate SSH access with application credentials and not for only Master credentials.

In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.

Now, i can't give master password to our customer!

It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

Give us the ability to rename application folders to something meaningful would make the functionality much more useful

Allow OPCache Settings to be managed by us. I've tried to do it so via php.ini and .htaccess directives, but neither has worked with some few values.

Also it's kind of annoying to have to talk to the support team everytime I need something to be changed.

Our elastic search service stopped for whatever reason and had to be restarted manually. This makes it quite unreliable because when it does happen it can only be restarted manually. Service should auto-restart like all other services.