Service Improvement

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  1. Elastic Email showing the wrong prices

    Elastic Email showing the wrong prices.
    The prices shown here are different from the prices that appear when you click on the elastic email add-on.

    https://support.cloudways.com/how-to-activate-elasticemail-addon/

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow account owners/master user to create application credentials directly

    I should be able to have full control over my team members. if i want to set their login password i should be able to do it, but as it stands right now I have to bother my user and ask them to perform a password creation step that they shouldn't have to.

    I should be able to go to them and say "here is your access" as I don't want them to have access to the Cloudways console, I just want them to have an SFTP login, thats it. Requiring them to login and create their own credentials is…

    27 votes
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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all your votes. We have now made it possible for account owners/master users to create as many application credentials as they like directly, without the need of creating team members first.

    Please note that SSH access for applications will need to be enabled from within “Application Settings > General” in order for SSH to work for any application credentials created this way.

    Cloudways Team

  4. Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    1 vote
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better wording for Delete Primary Domain under Domain Management

    This is a suggestion for better wording when you click on the Delete button of a primary domain that has been set.

    The pop up window text says: "Are you sure you want to delete Application Primary Domain?"

    This can be confused to think you might delete the applications itself. Wording such as: "Are you should you would like to delete this primary domain assigned to the application?" would be more specific.

    3 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. keep the application credential in master

    I think you should keep the applications sftp access credential in the master account. I know that it seem duplicated but in fact, it's not. since the application credential locks to one applications. also, if I need a application credentail I would need to create a team member account and do all the crazy thing to set up the new member account in order to make the application credentials. this is very tedious and troublesome sometime because all we need is to get the credential info and send it to someone. Normally, we need the application credentail is because we…

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add the higher servers configurations 32 to 64GB RAM 12-20-24 cores

    Please add the higher servers configurations from Vultr and DigitalOcean featuring 32 to 64GB RAM 12-20-24 cores.

    While I am not ready just yet for them I do need to know that the option will be there when the time comes.

    Also may I suggest that you top the managing fee (markup) per server to be close to $100? This would also match Linode current full manage service offer. It's just that 60% markup would make these more expensive servers way too expensive.

    Thanks!

    1 vote
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Better caching plugin than W3 Total Cache

    W3 Total Cache is rarely updated and is not officially compatible with WP 4.4 as of yet. Many people are speculating that the author may have even abandoned this plugin. Issues with WP 4.4 are being reported and are not resolved. I would prefer a more stable and regularly updated caching plugin.

    177 votes
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    67 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add "favourites" feature for applications

    Allow a "favourite application" section, maybe on initial dashboard after login?

    Added via a star icon on the application detail screen, and can be removed from favourites on the favourites list, and application detail screen.

    So similar to the "ellipsis-hover" list as in you can link directly to apps, but you can set which you'd like to show.

    Would be handy when working on a specific pair of projects and need "quick access" to their application pages (rather than multiple clicks - manage server > application management > click list > select list item).

    Hope I've explained clear enough :-)

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Server Scaling option should have a pop-up asking for confirmation

    When scaling the server there is no confirmation (like "Are you sure you want to do so?") which can cause issues if someone accidentally clicks the scale button without intending to actually scale up the server.

    2 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Create a folder outside main web folder

    For security purposes, i just want to move all uploaded files outside my main web folder.

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Configure MySQL thread_stack to 256k

    The default and recommended minimum setting for thread_stack on 64bit systems is 256k. The current setting is 192k, which is the default for 32bit systems but the stack is built on 64bit.

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. ImageMagick extension for PHP

    Since installing Google PageSpeed module is not an option on Cloudways server, I will have to optimize images manually (through my coding). Can we have ImageMagick installed?

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Update WP-CLI

    Current versions is 0.21.1, but I have 0.17.0 installed.

    Maybe we can autoupdate once a week?

    1 vote
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    We are deploying 0.21.1 today along with new Wordpress version 4.4. We are adding too wp-cli updates to monthly application update process.

    Cloudways Team

  15. 6 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 5 votes
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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Rehabilitate SSH access with application credentials

    Rehabilitate SSH access with application credentials and not for only Master credentials.

    In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.

    Now, i can't give master password to our customer!

    4 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow users to rename application folder

    It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

    Give us the ability to rename application folders to something meaningful would make the functionality much more useful

    9 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow OPCache Settings

    Allow OPCache Settings to be managed by us. I've tried to do it so via php.ini and .htaccess directives, but neither has worked with some few values.

    Also it's kind of annoying to have to talk to the support team everytime I need something to be changed.

    3 votes
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    4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. add elasticsearch service to auto-restart

    Our elastic search service stopped for whatever reason and had to be restarted manually. This makes it quite unreliable because when it does happen it can only be restarted manually. Service should auto-restart like all other services.

    3 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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