Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Staging - add ability to ignore certain files

    Thanks for adding the new staging feature, this is great!

    During my testing I discovered that my staging .htaccess file was pushed to live and the result was a 500 error on live. I need to use a slightly different .htaccess file on staging, because I force the www version on live. I couldn't access staging with this rule. So the differences in .htaccess rules caused the error.

    It would great if you could add a way to ignore certain files, similar to gitignore.

    21 votes

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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Update Linode Servers to the Newest Specs.

    The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

    Cloudways Current Tier Sample:
    2 Core / 4GB RAM / 48GB SSD
    20 Core / 80GB RAM / 1536 SSD (MAX Tier)

    Linode Current Tier Sample:
    2 Core / 4GB RAM / 80GB SSD
    32 Core / 192GB RAM / 3840 SSD (MAX Tier)

    5 votes

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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ecommerce staging enviroment enhanchment

    Staging enviroment withouth syncing the orders from staging back to the live enviroment. It would be great to have this feature, as the orders on the live site should always be leading.

    This also goes for WooCommerce shops.

    7 votes

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    completed  ·  5 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Breeze cache in Multisite: Per site on/off setting

    It would be great to have a per site setting for the Breeze cache plugin in Multisite.
    There is often at least one sub-site in development which does not require caching during dev, while the other sites are all live and need it.

    We might also have different needs for our own CDN urls per site which can be set in Breeze on each subsite.

    Thanks

    2 votes

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    completed  ·  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Search and Replace site url when cloning application (WordPress)

    Currently, while cloing an application, the automatic site url provided to the clone is not written in the database. This results in launching (redirected to) the original website when you are typing the new url.

    The issue does not exist when the original site has been issued a domain name. Because the staged website does not have a domain and trying to clone a staged website, the database entries are not written. I don't know why. Could you please test and fix this? Thanks!

    4 votes

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    completed  ·  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Update Laravel 5.6

    Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

    I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

    12 votes

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    completed  ·  4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Control panel change

    For convenience; I would like to change the password and user name shown under ACCESS DETAILS - > ADMIN PANEL; to match my old account details. This is so that when I log into Cloudways, I can quickly navigate between Apps and websites without having to rely on browsers to store passwords for admin panels. This is why I was originally attracted to cloudways, but then realised after migrating that i had to use other logins.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Collect managed migration information via an SSL web form.

    The information required for a managed migration being submitted via a plain text email is sub-optimal. Using a web form on the cloudways site would allow the information to be collected and encrypted in transit.

    1 vote

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    completed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 2 votes

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    completed  ·  0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Magento 1 to 2 migration :D

    You know we all want it. A decent (and included), migration from old magento 1 to magento 2.

    2 votes

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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 46 votes

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    25 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Wildcard or Regex support for Breeze "Never Cache these URLs"

    I have a site with a number of dynamic "areas" that are not displaying/refreshing correctly due to caching. One primary area of the site is an online LMS (Learning Management System) made up of multiple lessons, topics, and quizzes. I could list each URL individually, however, it would be well over a 100 just to get started, and would also require me to continue updating the list of URLs as I continue to add new content/lessons, etc.

    Ideally, I could enter in a relative url with a wildcard or utilize regex to not cache all URLs matching the pattern, such…

    6 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Please introduce php 7.2

    http://php.net/downloads.php

    stabel official version has been released over 10 days ago

    its 20% faster than php 7.1

    Really looking forward to it.

    12 votes

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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain

    I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

    The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

    If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

    10 votes

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    completed  ·  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Please upgrade DigitalOcean Droplets

    DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    9 votes

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Add a console to manage email aliases

    Hello, I suggest you add a console to manage email aliases to arrive in email boxes of created email accounts managed in Rackspace. Other hosts do that, and I like to be flexible with creating aliases. Thx.

    1 vote

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    completed  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Upgrade PHP Version 7.2 for WordPress

    To run WordPress we recommend your host supports:
    - PHP version 7.2 or greater
    - MySQL version 5.6 or greater OR MariaDB version 10.0 or greater
    - HTTPS support
    .
    https://wordpress.org/about/requirements/

    34 votes

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    8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes

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    41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 4 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Support and upgrade to mysql 5.7 and varnish 5.

    When will cloudways support or upgrade to mysql 5.7 and varnish 5?

    tks.

    32 votes

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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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