Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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1 vote
We have added the expiry date of SSL in the SSL management section of the platform.
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Reset permision to master and user
It is very important have the possibility from console or from the web panel reset the permissions to the application user. Today we can res
1 vote -
Enable ElasticSearch Plugins
It would be a HUGE improvement for Elasticsearch if we could install/enable following plugins:
- analysis-phonetic
- analysis-icu
Is there a specific reason why these would not be allowed to have? I see no harm in adding them. For instance, it would enable Magento users to add elasticsuite.
20 votesThe following Elastic Search Plugins are now available by default with all Elastic Search versions.
analysis-phonetic
analysis-icu
Regards
Cloudways Team
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Support AWS in Paris region
Please add Paris as a supported region. In France, for legal reasons, data must be hosted in France.
2 votes -
Breez minifiy should have URL Options to select // or http or https
I really like wp breeze plugin, but the css minificatino option should be improved.
Breeze css minification should have URL options to select // or http or https because I need to force https.
I have problem with my theme will not display font awesome social icon correctly, because breeze css minify use // instead of https. I have to use other css minify instead of breeze. If breeze have this feature it will be better.4 votesHello
We had resolved in 1.1.7 Please refer to our changelog https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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GeoIP with Varnish 4 vmod
I have GeoIP country switcher on my woocommerce site.
But when I use with Varnish, it forces back to the country which the GeoIP detects instead of the one user wahts to change to. Once Varnish deactivated, country switcher works properly. First detection correct as well as manual change of the country possible.
This module should solve the issue.
https://guides.wp-bullet.com/cache-woocommerce-currency-geoip-varnish-4-vmod/1 vote -
Purge old log files from server in one click
Old log files take a lot of disk space. It would be great if we can remove all old log files from the Control Panel.
5 votesWe have introduced an Automatic Disk Cleanup feature which addresses this request.
The Automatic Disk Cleanup feature has a tendency to cleanup the server's unwanted files (logs, temporary folder, backups, etc.) that could either be cleared on demand or scheduled to be triggered at a threshold of 80% disk utilization of the server.
More information on this could be found here:
https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space
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Backup Process Improvement
Hello Team,
As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)
Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.
If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.
Suggested Backup Process
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54 votesHello
We are glad to announce that we have successfully released the Partial Restore functionality on platform
Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.
Thanks to this feature, users can now choose to:
Restore Complete Site.
Restore Webfiles only.
Restore Database only.
For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application
Regards
Cloudways Team
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DigitalOcean High CPU Instance Support
You support high cpu instances for AWS and Google Cloud but not DigitalOcean.
Can you include support for choosing different instance types for DigitalOcean such as their high CPU Instance?
8 votesWe have added support for DigitalOcean Premium Droplets a while back:
https://www.cloudways.com/blog/announcing-digitalocean-premium-droplets/
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Ability to disable TLS 1.0 and 1.1 server wide
After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.
8 votes -
enforce https
Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.
42 votes -
Push and Pull Individual Tables and Folders between staging and live environment
Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.
16 votes -
Add Amazon AWS Stockholm/Sweden Region
Please add the new Europe Nordic Region for Amazon AWS
6 votes -
39 votes
PHP 7.3 is now available on Cloudways
Our users can now launch PHP 7.3 powered apps and leverage all the benefits of the version for their projects.
https://www.cloudways.com/blog/whats-new-in-php-7-3/
Cloudways Team
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Edit Wildcard SSL Support Article
In the article on creating wildcard SSL certs the image in Step 3 is misleading.
Currently suggests using the FULL URL for 'Host' when all you need to add is:
_acme-challenge.
This took ages with Live Chart to figure out.
Thanks
1 voteThank you for contributing your valuable suggestions.
Image in Step -3 has been updated.
Cloudways Team
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Cloudways please document your security practices
I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.
The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.
Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…
48 votes -
TLS 1.3
Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.
21 votes -
Please update composer on server
Composer auto update not working on new server deployment. Please fix this.
2 votesThanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.
Cloudways Team
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Block option for all IP address for SSH or Mysql
Block option for all IP address for SSH or Mysql. except we choose IP Address
3 votesHello
This is already integrated into the platform.
MYSQL Remote access is disabled by default, users will have to whitelist the IP to access MySQL remotely. For more details please visit https://support.cloudways.com/en/articles/5124817-how-to-whitelist-ip-addresses-for-remote-mysql-connections
While for SSH we provide an option to disable access completely except the whitelisted IP addresses. please visit https://support.cloudways.com/en/articles/5121429-how-to-manage-ip-access-for-ssh-and-sftp-connections
Best Regards,
Cloudways Team. -
Integrate Breeze with Gutenberg plugin
Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.
4 votesHello
Gutenberg is fully compatible with Breeze. Basically, there were some undefine index errors while enabling JS group file modification and the was occurring with some of the page builder plugins.
We fixed the warning/error of js in 1.1.3. Please refer to change for more details at https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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