Service Improvement

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  1. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Reset permision to master and user

    It is very important have the possibility from console or from the web panel reset the permissions to the application user. Today we can res

    1 vote

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    completed  ·  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Enable ElasticSearch Plugins

    It would be a HUGE improvement for Elasticsearch if we could install/enable following plugins:

    • analysis-phonetic
    • analysis-icu

    Is there a specific reason why these would not be allowed to have? I see no harm in adding them. For instance, it would enable Magento users to add elasticsuite.

    20 votes

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    11 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    The following Elastic Search Plugins are now  available by default with all Elastic Search versions.


    analysis-phonetic

    analysis-icu


    Regards

    Cloudways Team

  4. Support AWS in Paris region

    Please add Paris as a supported region. In France, for legal reasons, data must be hosted in France.

    2 votes

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    completed  ·  0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Breez minifiy should have URL Options to select // or http or https

    I really like wp breeze plugin, but the css minificatino option should be improved.
    Breeze css minification should have URL options to select // or http or https because I need to force https.
    I have problem with my theme will not display font awesome social icon correctly, because breeze css minify use // instead of https. I have to use other css minify instead of breeze. If breeze have this feature it will be better.

    4 votes

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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  6. GeoIP with Varnish 4 vmod

    I have GeoIP country switcher on my woocommerce site.
    But when I use with Varnish, it forces back to the country which the GeoIP detects instead of the one user wahts to change to. Once Varnish deactivated, country switcher works properly. First detection correct as well as manual change of the country possible.
    This module should solve the issue.
    https://guides.wp-bullet.com/cache-woocommerce-currency-geoip-varnish-4-vmod/

    1 vote

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    completed  ·  0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Purge old log files from server in one click

    Old log files take a lot of disk space. It would be great if we can remove all old log files from the Control Panel.

    5 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    We have introduced an Automatic Disk Cleanup feature which addresses this request.


    The Automatic Disk Cleanup feature has a tendency to cleanup the server's unwanted files (logs, temporary folder, backups, etc.) that could either be cleared on demand or scheduled to be triggered at a threshold of 80% disk utilization of the server.


    More information on this could be found here:

    https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space

  8. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    54 votes

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    16 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    We are glad to announce that we have successfully released the Partial Restore functionality on platform

    Thanks to the Partial Restore feature, users will now have more granular control on what should be restored, ultimately, being able to accomplish more.

    Thanks to this feature, users can now choose to:

    Restore Complete Site.

    Restore Webfiles only.

    Restore Database only.

    For more details kindly refer to our Knowledge Base article https://support.cloudways.com/en/articles/5123320-how-to-do-a-point-in-time-restore-of-your-application

    Regards

    Cloudways Team

  9. DigitalOcean High CPU Instance Support

    You support high cpu instances for AWS and Google Cloud but not DigitalOcean.

    Can you include support for choosing different instance types for DigitalOcean such as their high CPU Instance?

    8 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Ability to disable TLS 1.0 and 1.1 server wide

    After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.

    8 votes

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    completed  ·  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  11. enforce https

    Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.

    42 votes

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    completed  ·  7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Push and Pull Individual Tables and Folders between staging and live environment

    Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

    16 votes

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    completed  ·  4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add Amazon AWS Stockholm/Sweden Region

    Please add the new Europe Nordic Region for Amazon AWS

    6 votes

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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 39 votes

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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Edit Wildcard SSL Support Article

    In the article on creating wildcard SSL certs the image in Step 3 is misleading.

    Currently suggests using the FULL URL for 'Host' when all you need to add is:

    _acme-challenge.

    This took ages with Live Chart to figure out.

    Thanks

    1 vote

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes

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    completed  ·  7 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  17. TLS 1.3

    Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.

    https://www.ietf.org/blog/tls13/

    21 votes

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    completed  ·  1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Please update composer on server

    Composer auto update not working on new server deployment. Please fix this.

    2 votes

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    3 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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    Thanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.

    Cloudways Team

  19. Block option for all IP address for SSH or Mysql

    Block option for all IP address for SSH or Mysql. except we choose IP Address

    3 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    This is already integrated into the platform.

    MYSQL Remote access is disabled by default, users will have to whitelist the IP to access MySQL remotely. For more details please visit https://support.cloudways.com/en/articles/5124817-how-to-whitelist-ip-addresses-for-remote-mysql-connections

    While for SSH we provide an option to disable access completely except the whitelisted IP addresses. please visit https://support.cloudways.com/en/articles/5121429-how-to-manage-ip-access-for-ssh-and-sftp-connections

    Best Regards,
    Cloudways Team.

  20. Integrate Breeze with Gutenberg plugin

    Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.

    4 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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