Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Allow Supervisor installation for laravel queue workers
As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.
Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive
Queues are used for jobs, event handling, mails, notifications
77 votesSupport for supervisor is now available on Cloudways Platform. At the moment it is only supported for Laravel apps
Please read KB below for instructions.
https://support.cloudways.com/configure-supervisord-on-cloudways/
Cloudways Team
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90 votes
We are pleased to announce that support for PHP7.1 is now available on Cloudways Platform.
Users can refer to the KB guide on link below to upgrade to PHP 7.1
https://support.cloudways.com/how-to-upgrade-to-php-7/Before you upgrade on production, we recommend you to test your application(s) compatibility on staging environment.
Cloudways Team
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Provide hosting services based in South America (Brazil)
I want to use CloudWays in servers located in South America - Brazil - Sao Paulo
1 voteIf you select AWS as cloud provider, you can readily launch servers in Sao Paulo.
Cloudways Team
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Inclusion of php7.0-zip module
Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.
1 vote -
Zend Guard Loader
Please add Zend Guard Loader in stack Cloudways.
37 votesThis is now live, it can be enabled through Server → Settings and Packages → Advanced Page.
Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements
Cloudways Team
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Great service! Thank you
Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.
1 voteThanks to you for being our customer!
Cloudways Team
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Vultr in Singapore
Vultr has setup in Singapore. You probably could add the location in your setting.
1 voteSingapore is now live.
Cloudways Team
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Please add TFA option for team account. Not only the main account
Please add TFA option for team account. So the server security never get compromised by team account hijack
16 votesThis is now available for Team Members along with the main/primary account.
For more info please refer to link as follow: https://www.cloudways.com/blog/two-factor-authentication/
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upgrade ioncube to version 6
when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible
7 votesIoncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)
However on servers where version5 or older version is running we can perform an upgrade on request.
You can request an upgrade version through our ticket panel.
Regards,
Cloudways Team -
please remove required fields for git deploy path.
i am required to create a sub folder under publichtml and deploy to the sub folder but i would like to deploy it under publichtml only.
1 voteYou can leave the field empty and it will deploy it to public_html/. So this functionality is already there.
Cloudways Team
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Automatic Git deployment
Ability to pull automatically after a commit/push has been made to the repo. The blog about using Git still says you are working on git hooks.
1 voteThis can be done via the new API:
https://developers.cloudways.com/docs/Check the Git API section.
We will come up with a KB to further clarify it.
Cloudways Team
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Create an On/Off Switch for the apps (start/stop apps)
A switch that easily allow switching an app on or off.
57 votesThis feature is now live, you can control app access (enable/disable) from the console.
for further reading, https://support.cloudways.com/how-to-stop-application-access/Regards,
Cloudways Team -
Let's Encrypt SSL for subdomains and multisites
All webmasters using subdomains or wordpress multisites will be happy about it
59 votesThank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.
Cloudways Team
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Laravel 5.3
Hi, the new version is much better than 5.2, can you upgrade it? also is it possible to add cron jobs to work with artisan?
4 votes -
Fully Support WP Rocket
Your KB article on WP Rocket says that you don't fully support minification of JS/CSS due to Varnish caching on the server.
It would be amazing if you guys could reach out to WP Rocket and see if this could be resolved.
83 votesThat is correct, workaround listed at http://docs.wp-rocket.me/article/670-hosting-compatibility#cloudways will allow you to make use of minification of WPRocket on Cloudways Platform.
We have also posted the same solution in our KB system:
https://support.cloudways.com/how-to-configure-wp-rocket-plugin-wordpress/Regards,
Cloudways Team -
Fix the Cloudflare Support Page
Unless I'm just missing it, this page... https://support.cloudways.com/can-i-use-cloudflare-cdn/
...is missing the critical step where you need to go to the server console > advanced > enable cloudflare
1 vote -
Make the "Restart" Buttons Work in the New Platform
When Apache or MySQL go down, the "restart" buttons can't be clicked and are always grayed out. I always need to chat with your support to get things restarted. It would be fantastic if these buttons worked.
2 votes -
1 vote
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WordPress and Woocommerce apps should both use Woo Varnish by default
My suggestion is that all WordPress apps use the Woocommerce Varnish by default.
This way there's no risk of a user installing a normal WordPress app and later installing Woocommerce on it, only to find out that their cart is broken because of Varnish.
Here is why:
I found out that the WordPress app uses a unique Varnish and the Woocommerce app uses it's own unique Varnish.
I ran into a problem with a WordPress app that I later decided to install Woocommerce on. Once I did, the normal wp Varnish did not support Woocommerce and it broke my cart…
32 votes -
Hosting email addresses
Every hosting provider I have used allowed me to create as many email addresses as I wanted without an extra cost.
At the moment, I need to pay for two servers because on your server I need to pay monthly for each email account. I have one server with you (I host my websites on it), and the other with another company (I host on it the email addresses for these sites.
Could you make my and other life easier by adding an option in the app console for creating and hosting email accounts?
37 votesAs other users pointed, we have partnered with Rackspace to offer mailboxes at a very discounted rate (best pricing for very reliable Rackspace Email mailboxes that you will find anywhere).
More information here:
https://www.cloudways.com/en/addon/rackspace-email-hosting.phpWe don’t have plans to support deploying mailboxes on our servers as we see email as a completely different service than web hosting, that is what we are trying to be very good at.
Cloudways Team
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