Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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1 vote
GCE – Sydney region is now available on Cloudways Platform.
Cloudways Team
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2 project used 1 database
Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.
1 vote -
Database Mysql I can not remote.
I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.
1 vote -
allow search by autogenerated app folder name
would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.
1 voteThis is now live, users should be able to search apps and its server with system generated app folder name.
Regards,
Cloudways Team -
The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.
The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.
1 voteThe documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.
Cloudways Team
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Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error
It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.
1 voteThank you very much, Bryan, for highlighting this issue.
We have now fixed it. You should be able to remove git deployments from Firefox as well now.
Cloudways Team
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Backup (costs): more transparency desirable and possibility to disable the backup service
1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.
2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.
3) And last but not least, I think backup should be optional. I can…
138 votes -
Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP
Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible
3 votesLaravel 5.4 is now available on Cloudways.
Cloudways Team
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Allow Supervisor installation for laravel queue workers
As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.
Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive
Queues are used for jobs, event handling, mails, notifications
77 votesSupport for supervisor is now available on Cloudways Platform. At the moment it is only supported for Laravel apps
Please read KB below for instructions.
https://support.cloudways.com/configure-supervisord-on-cloudways/
Cloudways Team
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90 votes
We are pleased to announce that support for PHP7.1 is now available on Cloudways Platform.
Users can refer to the KB guide on link below to upgrade to PHP 7.1
https://support.cloudways.com/how-to-upgrade-to-php-7/Before you upgrade on production, we recommend you to test your application(s) compatibility on staging environment.
Cloudways Team
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Provide hosting services based in South America (Brazil)
I want to use CloudWays in servers located in South America - Brazil - Sao Paulo
1 voteIf you select AWS as cloud provider, you can readily launch servers in Sao Paulo.
Cloudways Team
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Inclusion of php7.0-zip module
Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.
1 vote -
Zend Guard Loader
Please add Zend Guard Loader in stack Cloudways.
37 votesThis is now live, it can be enabled through Server → Settings and Packages → Advanced Page.
Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements
Cloudways Team
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Great service! Thank you
Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.
1 voteThanks to you for being our customer!
Cloudways Team
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Vultr in Singapore
Vultr has setup in Singapore. You probably could add the location in your setting.
1 voteSingapore is now live.
Cloudways Team
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Please add TFA option for team account. Not only the main account
Please add TFA option for team account. So the server security never get compromised by team account hijack
16 votesThis is now available for Team Members along with the main/primary account.
For more info please refer to link as follow: https://www.cloudways.com/blog/two-factor-authentication/
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upgrade ioncube to version 6
when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible
7 votesIoncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)
However on servers where version5 or older version is running we can perform an upgrade on request.
You can request an upgrade version through our ticket panel.
Regards,
Cloudways Team -
please remove required fields for git deploy path.
i am required to create a sub folder under publichtml and deploy to the sub folder but i would like to deploy it under publichtml only.
1 voteYou can leave the field empty and it will deploy it to public_html/. So this functionality is already there.
Cloudways Team
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Automatic Git deployment
Ability to pull automatically after a commit/push has been made to the repo. The blog about using Git still says you are working on git hooks.
1 voteThis can be done via the new API:
https://developers.cloudways.com/docs/Check the Git API section.
We will come up with a KB to further clarify it.
Cloudways Team
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Create an On/Off Switch for the apps (start/stop apps)
A switch that easily allow switching an app on or off.
57 votesThis feature is now live, you can control app access (enable/disable) from the console.
for further reading, https://support.cloudways.com/how-to-stop-application-access/Regards,
Cloudways Team
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