Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Delete and or Stop Log files

    One endless loop and your sever stops because the server disk space is full as a massive log has just been created. You cannot delete these log files! You have to go to support and get them to delete.
    Please let us turn off logs or and be able to delete them.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. mysql 8 version

    it's no possible install mysql version 8

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. The curl version 7.52.1 is too old.

    The curl version is 7.52.1 installed by Vps is about 4.5 years ago. Is it too old to use newer functions or plug-ins?

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow me to clone WP site, automatically offer all WP and FTP login details

    Is there a script which can be configured on my server to allow me to clone the WP site, and have it automatically offer a txt file, or a screen which had the following details ready to copy and paste to a developer:

    WP URL:
    WP ADMIN URL:
    WP USER:
    WP PASS:
    FTP IP:
    FTP USER:
    FTP PASS:

    If I may suggest, adding this as a feature would be a smart way to grow Cloudways user base. More people would create dev sites this way, and more server sources would be demanded.

    If I have to go manually copy each…

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accept Ed25519 keys on the Dashboard/Console

    Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.

    RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.

    I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cron job email notification from server

    We want cron job notification for each run configured in cron job notification. Currently there is no way to get alert for success or failure. We don't want to configure in our application /programming to get email. Its similar like we have in Cpanel account, that send email to account user email configured.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Chevereto

    Chevereto is an Open Source self-hosted image sharing solution. It allows to use the cloud to store photos for all sorts of purposes.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Breez cache plugin - Feature to clear a specific page

    This is about the "Breeze" cache plugin for Wordpress, which is by the way amazing!

    There is just one thing that is really annoying, that most of other cache plugin do. There is no option to purge the cache only for a specific page. With other cache plugin, it's possible to do it from the Wordpress bar at the top of the page and that's great to force refreshing a page for users, without having to delete the whole cache, thus slowing down the whole website for users during some time.

    Thank you for the great work and best regards,…

    5 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option to turn off offsite backups

    Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow users to enable/disable curl on individual applications

    I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.

    Would be helpful if:

    • Users could control this without needing support from Cloudways team
    • It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).

    *Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Casbay as Asia VPS provider

    https://www.casbay.com/asia-vps-hosting
    https://www.casbay.com/vps-hosting-malaysia

    VPS Hosting from $5.59 per month
    1 vCPU, 1GB RAM, 20GB SSD, 100Mbps Bandwidth

    Certified Data Center in Singapore & Malaysia.

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Kamatera is a cloud provider with low prices and flexible server configuration.

    Please add servers from https://www.kamatera.com.

    They have a very flexible configuration of the server configuration and not big prices.
    I worked on their servers before I moved to Cloudways, I just got tired of doing administration, so I came to you.

    But otherwise, everything is at a high level.

    https://www.kamatera.com/Products/250/Pricing

    4 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. SSL certificate for eCommerce

    Hello,

    It would be a great Idea to add a standerd second option next to Let's Encrypt. That could be a SSL suitable for eCommerce site.

    And if you want a custom SSL, you stil can use your "Third-party" SSL

    2 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  14. Elastic Cloud For Everyone

    Assign Resources Manually Its Just Simply Not A Job For A Human ,
    This Is A Robot Job , I Can Assure All My Friends Here At Cloudways , Will Be So Happy With This , And Promote Cloudways As The Best VPS Provider Will Be Much More Easier ... Winnings For Everyone ... I Can See The Supermassive Flood Of Users Will Get Here With This New Feature ...

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. new hosted exchange feature

    I'm an old user but recently I purchased hosted exchange services from another company. I like their usability but I'm more of a cloudways fan. Please I urge you do make your Cpanel like https://www.theemailshop.co.uk/hosted-exchange-email-uk/ as I want to continue your uptime services

    2 votes

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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Breeze Plugin not compatible with Wordfence

    From Wordfence:
    We tested this issue using the Breeze plugin and found two problems.

    This affects Wordfence’s two-factor authentication, if one or more users has set up two-factor authentication, and the reCAPTCHA feature, so using either or both of those features would be broken by Breeze modifying our script tags.

    In Breeze’s “Advanced Options”, under “Delay JS inline scripts”, you can remove the line that says “nonce” to avoid having our script deferred.

    You will also need to turn off the “JS” option under “Minifcation” in Breeze’s settings. We don’t know why they are modifying our script tag when minification…

    2 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello

    We have replicated the case after enabling the Delay JS Inline, JS Minification, and login with 2FA.

    Breeze does not affect the 2FA process. There is no console error by enabling the Breeze settings with JS minification which may cause the break of script tags.

    Here is the video link. Please have a look

    https://streamable.com/f8lv48

    If the issue is still occurring we request you to kindly create a support ticket and provide us a video with replication steps our team will look into the issue.

    Best Regards,
    Cloudways Team

  17. Bring back the one click installs that you removed?

    Part of the reason I switched to cloudways was how you promoted it as easy to use and manage. Part of that was the one click installs. But you have removed some of these (drupal for example), ones that attracted me to this service. Stop removing features... Honestly I am not sure why I switched to this service.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow us to reorder / change the order of the applications

    When you connect to the Cloudways plateform, you go to the Applications section. There, it would be really nice if we could be able to slide up/down the applications, so that we could modify the order of the applications.

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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