Service Improvement

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  1. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

    43 votes

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    completed  ·  14 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow Bills to be sent via Email

    Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

    Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

    Can we bring back the option to have bills sent via email?

    12 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    8 votes

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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Pull staging site to live without order tables Magento

    The staging area is useless for us at the moment as our client gets quite a few orders so by the time we have finished work on the staging site (including updating products and pages) there have been sales, this means we cannot merge the staging site with live as it overwrites the orders in the database.

    For Magento applications (and any other shopping cart) there should be an option to exclude ALL order, customer, invoice tables etc from the migration process. So just an 'exclude customer data' option.

    This would then exclude all tables relating to customers including the…

    2 votes

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    completed  ·  4 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Please make ElasticSearch ^7.0 releases available

    There have been breaking changes since the ElasticSearch 7.0 release.
    For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.html

    To use up-to-date applications with ElasticSearch we need at least version 7.0

    Thank you.

    27 votes

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    completed  ·  10 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Allow supervisor for Craft CMS (Easy win for cloudways)

    I really want to use cloudways, it is ideal in every other way except for the fact I can't use supervisor to run the Craft CMS job queue.

    The frustrating thing is that supervisor is available and ready to use for laravel. All it would take would be to allow you to add 'craft queue/listen' as a job.

    This would go hand in hand with this request: https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/9592845-add-craft-cms-as-new-supported-application

    I think you would see a major uptake if you had decent Craft CMS support.

    2 votes

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    completed  ·  2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Adding the new Debian 10 + PHP 7.4

    during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now

    17 votes

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    5 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  8. eedback.cloudways.com is not loading on SSL you must use this

    eedback.cloudways.com is not loading on SSL you must use this

    1 vote

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    completed  ·  1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Change Varnish Cache Expire time

    I would like to be able to configure the Varnish Expire Cache setting to something longer than 4 hours. I think 4 hours is too short. I would set it to a week or even a month, and just have it clear the cache when a page is updated.

    4 votes

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    completed  ·  5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 15 votes

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    completed  ·  1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add Linode Mumbai Region

    Linode recently launched their server locations in Mumbai, India. Please add the server location to the Cloudways plans of Linode

    1 vote

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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Upgrade New Relic PHP Agent

    Latest version available is 9.2.0.247 but servers uses 8.7.0.242. They fixed issues with Drupal, Codeigniter, Predis, Guzzle, Wordpress, Symfony, PHP-FPM and more.

    1 vote

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    completed  ·  0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  13. php version update

    Based on the email sent by magento (below), please update the according php versions ASAP if possible.

    Kind regards,
    Jakab András

    Magento, An Adobe Company
    A vulnerability has recently been discovered in PHP and we recommend Magento Commerce customers adopt changes to address the issue.
    MS-ISAC has issued an alert related to multiple vulnerabilities that could allow for arbitrary code execution and a recommendation that all sites using PHP should update to the latest PHP version ASAP ( full alert is available here).

    Since Magento Commerce relies on PHP, we recommend that all Merchants using Magento Commerce review necessary updates…

    2 votes

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    completed  ·  0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Please activate the Bahrain AWS datacenter

    Please enable it asap, as it will be beneficial for us serving the Middle East.

    Thanks and regards

    2 votes

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    completed  ·  1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  15. start to host Vultr's new High Frequency Compute Packages

    The new High Frequency Compute packages from Vultr are a huge improvement over their previous packages at a tiny increase in cost.

    Benchmarks of 2413 Geekbench ($5) vs 4883 Geekbench ($6), 25GB vs 32GB storage, high clock CPU's and NVMe Local Storage for just an extra dollar!

    Having to use a management solution to host these packages such as runcloud, serverpilot etc is an extra hassle for the average consumer and I have no doubt this will offer a huge surge of customers who are willing to pay for the convenience!

    Many thanks :)

    83 votes

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    completed  ·  37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  16. ability to exclude certain files/folders on staging > live push

    This would give the ability to exclude certain staging related configuration files or logs, etc. Would be very helpful for a lot of users I think. If you agree vote up!

    25 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Control Panel-based toggle to enforce https

    Instead of forcing us to dig up the htaccess file for modifications, make this a simple Control Panel-based modification.

    1 vote

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    completed  ·  0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    32 votes

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    completed  ·  4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Improve WordPress Staging: Selective Database Sync

    The actual staging feature was a big step forward to deal with business related WordPress sites.

    But for now only the entire database could be pushed/pulled between staging <> live environment.

    For more complex WordPress sites with WooCommerce or membership systems the actual staging feature is not enough. While in staging mode the live site changes permantly and new orders/users are created. When pushing back the entire datebase all changes would be overwritten!

    A selective database sync (select which tables should be copied) would really improve the staging feature. With that in place Cloudways would be a very good host…

    60 votes

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    completed  ·  27 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add local font files to nginx config (leverage browser caching)

    Actually only the following files are served from nginx with proper HTTP headers for browser caching and character sets.

    html|htm|jpg|jpeg|gif|png|ico|css|zip|tgz|gz|bz2|pdf|odt|txt|tar|bmp|rtf|js|swf|avi|mp4|mp3|ogg|flv|svg

    Please a local font files with the following extensions too:

    eot/ttf/woff/woff2

    6 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey

    Thanks for sharing your valuable feedback we have now expanded our static content list to the following extensions

    html, htm, jpg, jpeg, gif, png, ico, css, zip, tgz, gz, bz2, pdf, odt, txt, tar, bmp, rtf, js, swf, avi, mp4, mp3, ogg, flv, svg, rar, wmv, htc, mpeg, mpg, otf, woff, woff2, ttf, , eot, webp

    Regards
    Cloudways Team

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