Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 project used 1 database

    Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.

    1 vote
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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  2. Database Mysql I can not remote.

    I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.

    1 vote
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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. allow search by autogenerated app folder name

    would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.

    The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    The documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.

    Cloudways Team

  5. Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error

    It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you very much, Bryan, for highlighting this issue.

    We have now fixed it. You should be able to remove git deployments from Firefox as well now.

    Cloudways Team

  6. Backup (costs): more transparency desirable and possibility to disable the backup service

    1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.

    2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.

    3) And last but not least, I think backup should be optional. I can…

    134 votes
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    completed  ·  13 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow Supervisor installation for laravel queue workers

    As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

    Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

    Queues are used for jobs, event handling, mails, notifications

    77 votes
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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. 90 votes
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    11 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  10. Provide hosting services based in South America (Brazil)

    I want to use CloudWays in servers located in South America - Brazil - Sao Paulo

    1 vote
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Inclusion of php7.0-zip module

    Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.

    1 vote
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    completed  ·  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Zend Guard Loader

    Please add Zend Guard Loader in stack Cloudways.

    37 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live, it can be enabled through Server → Settings and Packages → Advanced Page.

    Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements

    Cloudways Team

  13. Great service! Thank you

    Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vultr in Singapore

    Vultr has setup in Singapore. You probably could add the location in your setting.

    https://www.vultr.com/locations/

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please add TFA option for team account. Not only the main account

    Please add TFA option for team account. So the server security never get compromised by team account hijack

    16 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. upgrade ioncube to version 6

    when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible

    7 votes
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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

    Ioncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)

    However on servers where version5 or older version is running we can perform an upgrade on request.

    You can request an upgrade version through our ticket panel.

    Regards,
    Cloudways Team

  17. please remove required fields for git deploy path.

    i am required to create a sub folder under publichtml and deploy to the sub folder but i would like to deploy it under publichtml only.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automatic Git deployment

    Ability to pull automatically after a commit/push has been made to the repo. The blog about using Git still says you are working on git hooks.

    1 vote
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes
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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Let's Encrypt SSL for subdomains and multisites

    All webmasters using subdomains or wordpress multisites will be happy about it

    59 votes
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    19 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.

    Cloudways Team

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