Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Please make ElasticSearch ^7.0 releases available

    There have been breaking changes since the ElasticSearch 7.0 release.
    For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.html

    To use up-to-date applications with ElasticSearch we need at least version 7.0

    Thank you.

    2 votes
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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  2. Upgrade DigitalOcean Droplets

    DigitalOcean has droplets with the same prices and configurations of MEMORY and VCPUS, it could include these plans with new configurations that there is in the amount of $ 15 / mo.

    https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. modify nginx / apache configs per app

    Necessary for security hardening of production sites - magento or wordpress need the nginx configs hardened for sure

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. add info section about OS / packages

    Useful for when you need to make dev version of websites / servers, you need everyhting to be the same.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Application Security And Management

    Develop this 2 feature for each application
    1. Country Restriction Settings With Allowing By IP Address
    2. Allowed Known Bots Settings

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Implement shared files/folders when deploying with git

    It would be great if you had the ability to define shared files and folders that symlink to your deployment when you clone a repository using the "Deploy with git" tool on the dashboard.

    This way we can keep config files and upload folders seperate and they are not removed when you deploy.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add nextcloud

    Please add nextcloud

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Implementation of OpenLiteSpeed (OLS)

    LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add averages to data displayed on Monitoring Details tab

    When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow supervisor for Craft CMS (Easy win for cloudways)

    I really want to use cloudways, it is ideal in every other way except for the fact I can't use supervisor to run the Craft CMS job queue.

    The frustrating thing is that supervisor is available and ready to use for laravel. All it would take would be to allow you to add 'craft queue/listen' as a job.

    This would go hand in hand with this request: https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/9592845-add-craft-cms-as-new-supported-application

    I think you would see a major uptake if you had decent Craft CMS support.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Applications Window

    Please add the ability to choose how many Applications will load up onto the Applications page at any one time, it's really annoying having to click to cycle through the applications 10 at a time.

    I'd like to see the option for 10, 25, 50, 100 or all to be added here.

    It would also be good if these projects could be drag and drop sorted into an order that works for us as developers. Maybe add colour coding for which Server any project is on too.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. PHP worker reporting utilization reporting

    I I suggest you have some reporting on PHP worker and cache utlization similar to what kinsta hositng has:
    See this: https://kinsta.com/knowledgebase/php-workers/

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. mistypo in pricing features page?

    seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?

    1 vote
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Account Operations Cockpit

    An account having multiple servers organized in teams and projects, makes it difficult to monitor all the deployments without needing to go into each server separately and the notifications are just too many to handle or even to effectively locate a problem.

    Would be very useful to have a cockpit panel which gives a birds eye view of all the servers (logically organized in to teams and projects) showing a summary status that includes;

    Server level availability, accessibility and general health status (CPU, Mem, Disk).
    

    If more information is needed on a specific server a drill down to the monitoring…

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to application specific environments variables or ignore .env / .htaccess on staging push

    There is suggestions dating back to 2016,17,18 and 19 to be able to do this but still no working solution?

    You are able to do this at other platforms such as at Heroku, AWS, Azure and more.

    Else the staging functionality would be pretty useless or at least an hassle to deal with if you need to reset your .env every time before you push your code while using a framework.

    I do under stand that the servers are hosted at other services and could be a bit tricky to set env if there apis dosen't support it.But at least…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. More Cloudways Bot Notifications Options and Subscribe Options

    Cloudways Bot doesn't currently notify us about server RAM usage spikes, etc. Turn it into a subscription service and let us choose which stats/events to monitor.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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