Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Install NodeJS in Click&Go

    Install NodeJS in ClicknGo

    89 votes

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    completed  ·  24 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes

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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clone Application (on same server or new server)

    I am creating a bunch of mini sites and would like to use all my basic settings on each site without having to do them one by one.

    3 votes

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    completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 0 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 14 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. fix your broken javascript

    The chat javascript buttons are broken.
    They are undefined on every single link.

    2 votes

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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 67 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.

    Cloudways Team

  11. 0 votes

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 6 votes

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    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 4 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live. You can find the Server Setting option when clicking Manage Server in your account. We will be adding additional parameters that can be controlled from UI to this section.

    Feel free to suggest new parameters you want to be able to set, here in the Suggestions page.

    Cloudways Team

  15. 4 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 32 votes

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    16 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 61 votes

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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Now you can updated username and password for both Master Credentials and Application Credentials:
    https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/

    You can also change the database password (please note that you need to update manually the database password in your applications configuration files).

    We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.

    Cloudways Team

  19. 4 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. 0 votes

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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