Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. hire really good information architects & empower them to design great user experiences.

    Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Joomla latest version

    There is a client requesting for Joomla latest version in ClicknGo. Currently we have Joomla 3.2.3 whereas Joomla 3.3 is the newest version recommended for new installs. It includes the latest and greatest features of Joomla and mobile/responsive support.

    2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Select Amazon EC2 Instance Type

    Provide an option to select EC2 type, like m3, C1, etc..

    2 votes
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. SSH keys to access my servers (instead of passwords)

    Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.

    19 votes
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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Creation of email accounts from the Click&Go console

    I would like to see the option to create e-mail accounts directly from Click&Go pannel, may be inside the App pannel?

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Export Feature to MySQL admin

    The MySQL admin is fairly limited on features but it is serviceable with one exception. There is no easy way to export your database if you're not skilled in writing SQL code. Being able to export the database is crucial.

    2 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Install NodeJS in Click&Go

    Install NodeJS in ClicknGo

    89 votes
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    completed  ·  24 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes
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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Clone Application (on same server or new server)

    I am creating a bunch of mini sites and would like to use all my basic settings on each site without having to do them one by one.

    3 votes
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    completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 14 votes
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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. fix your broken javascript

    The chat javascript buttons are broken.
    They are undefined on every single link.

    2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 67 votes
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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.

    Cloudways Team

  17. 0 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 6 votes
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    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live. You can find the Server Setting option when clicking Manage Server in your account. We will be adding additional parameters that can be controlled from UI to this section.

    Feel free to suggest new parameters you want to be able to set, here in the Suggestions page.

    Cloudways Team

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