Service Improvement

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  1. 0 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Explain DO Premium / Vultr High Freq Server Differences on sales comparison chart

    The comparison chart here:
    https://www.cloudways.com/en/pricing.php
    does not clearly explain the differences between DO and DO Premium and Vultr and Vultr High Frequency

    Add lines to the very top of the unordered list that in a very basic way describe the processor differences:
    * Faster Processors

    1 vote

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  3. Update Laravel brand logo on the application select

    The current logo used by Cloudways for the Laravel application is outdated and was replaced early 2019.

    The current Laravel logo can be found at https://github.com/laravel/art

    Updating this logo would be awesome and keep in-line with Laravel's current branding.

    1 vote

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  4. Redirect after login

    We often will hand team members urls to our servers or applications in cloudways, eg: https://platform.cloudways.com/server/999999/access_detail
    If they're not logged in (which is likely due to the short logout-timeout), they have to log in, which brings them to the main page for the account, rather than redirecting to the url they originally went to...

    The workflow should be like other sites, eg:
    - go to https://platform.cloudways.com/server/99999/access_detail
    - site redirects you to the login panel
    - after successfully logging in, it redirects you back to https://platform.cloudways.com/server/9999/access_detail

    5 votes

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  5. Verifying Phone Number

    Tried verifying my phone number. However, after selecting my country, the website doesn't offer an option to enter the country code. As a result, there's considerable time lost, wasted in repeated attempts as you want it to succeed one-time and move on to create new business.

    Would appreciate if you set all such sign up and sign in steps to error free, simple progression.

    2 votes

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  6. fix the compatibility issue of your Chat Help with the Vivaldi browser.

    In my Vivaldi browser (latest version) the Live Chat widget is grayed out. It works fine in other browsers. There's clearly an incompatibility with that browser, which is just another Chromium-based browser like opera and Microsoft Edge. Please fix the issue. Thank you.

    2 votes

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  7. Local Time in dashboard

    It would be nice if you would show MY local time on the dashboard instead of server time. I have no idea where the server is, and even if I do, I have to remember the country, and the offset in hours, and do math every time I look at a time. You're a computer. You know where the server is, and you know where I am, just do all that for me.

    2 votes

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  8. Feature Request - Indicate if application is enabled in 'Applications' dashboard / tab

    I sometimes spin up demo apps for clients but then don't hear back (or other reasons) - I don't feel comfortable deleting the apps but would like to quickly turn off 'stale' ones & test the waters

    It would be amazing if I could just see a red/green indicator or even better a toggle switch to enable or disable the app on this page https://platform.cloudways.com/apps

    ie: the 'APPLICATION ACCESS' flag

    I think the same feature would benefit this endpoint as well :)
    - https://platform.cloudways.com/server

    4 votes

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  9. Disallow comment spam

    Would be nice if the comments to these threads were free from spam

    3 votes

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  10. CloudWays website seriously slow in India? From frontend to backend. Please optimize it.

    Hi, I'm a visitor to your website. Forwarded by a youtube. But it's seriously slow. My 4G internet is capable to play Full HD 1444p easily. But your site loading time minimum of 2 to 3 minutes to show 1st content. And also in the Admin Dashboard. Indians really need your service but man who trusts a hosting service which is loading slowly at their own website. Please fix.

    3 votes

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  11. Flush Redis cache button

    Hi. It would be very useful to have a button to flush Redis cache, since you published a tutorial about that software, but there isn't a simple option to clear it when something goes wrong with WordPress (e.g. https://wordpress.org/support/topic/blank-homepage-after-update-to-2-0-9/)

    Thanks.

    10 votes

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  12. Login form jumps around

    The Cloudways login screen shows the user and password textboxes on the left for a second and then jumps to the right of the screen. It's fun to try and chase it around the first few times, but it's just annoying when you have to do it multiple times a day.

    2 votes

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  13. mistypo in pricing features page?

    seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?

    2 votes

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  14. Lengthen platform sessions

    I find it annoying that I have to log in often to access cloudways platform options and the database manager. Would be great if you'd use sessions that lasted far longer than now.

    Also in the database manager it would be helpful to have a log of previously entered SQL statements.

    Thanks for your consideration!

    3 votes

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  15. 2 votes

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  16. I can't use Polish letters in forms (company name etc) that is problem becouse invoices need to be write without errors.

    I can't use Polish letters in forms (company name etc) that is problem becouse invoices need to be write without errors.

    1 vote

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  17. Popup a notice when stopping/pausing a server that it will still be charged

    Popup a notice when stopping/pausing a server that it will still be charged. A normal person thinks that stopping server means no charge since not using. I did not get a dream that it will charge me so that i may ask in live chat or read the knowledge base earlier in advance.

    1 vote

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  18. add a simple way to monitor resource consumption per app.

    It would be great to have an easy way to see which apps consume the most resources on a server in a given timeframe. That way we know when to scale or maybe identify apps that need their own servers.

    1 vote

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  19. All team members should be able to create their own teams.

    Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.

    Please fix this asap.

    1 vote

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  20. gem compass

    the server comes wit gem compass or allow to use gem install...

    1 vote

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