Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
27 results found
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As a Laravel development company, Cubet has been to the industry since 15 years.
Cubet (https://cubettech.com/) offers full-stack Laravel development services to businesses, aiding them in picking the optimal combination of front-end and back-end technologies and decreasing the time it takes to build and market web and mobile applications.
1 vote -
Email notifications after server OS has been upgraded
Hi,
The current issue is that server OS upgrade may break part of application functionality and even if I set maintenance window I may miss when server has been upgraded.For example, I have about 20 servers waiting for upgrade for Debian 10 and scheduled it with maintenance window, but I'm not sure which Monday you will start upgrade and which of my servers will be upgraded.
So after your upgrade I may start getting random calls from my customers about their application doesn't work properly and I'll have to burn in a rush of contacting CW support and fix…
1 vote -
Salesforce Integration
Slidecast’s presentation platform is a powerful sales enablement tool for any business that gives sales presentations. Create amazing, professional presentations in minutes, not hours, while tracking prospect’s engagement with your pitch with Salesforce integration. Easily keep your sales team and marketing team in sync all the way through your customer journey, while improving the productivity of your sales team and enable them to deliver more sales presentations in less time.
https://slidecast.com/integrations/salesforce-integration/1 vote -
How do I setup ampedwireless Range Extender?
Setup.ampedwireless.com can be set up very easily, whether it is a wired network or wireless network. We should open web browser of our choice and type IP address of our Setupampedwireless.com router in the address bar. And then we should enter the default User name and Password of our router by accessing the admin panel.
https://setupampedwireless.info/1 vote -
How do I log into my NETGEAR KB router?
Routerlogin.net is the Netgear default web address to log in to our settings portal. Once we type this in the address bar, we will be redirected to router log in Nighthawk page, where we can set up our router with the Smart Wizard. The important point is that the users must properly configure their modem prior to initiating the Netgear router log in process.
https://kbnetgearrouter.net/1 vote -
elasticsearch 7.16
Magento's latest releases requires elasticsearch 7.16. It has been a month since it was release and elasticsearch has not been updated on the cloudways platform. This is crucial for security purposes and needs to be give attention immediately.
1 vote -
Direct Git deployment (no intermediate Git hosting)
I've been using a lot of other hosts these days (Pantheon, Fortrabbit, etc.) that provide a git endpoint – pushing a commit will then deploy the code and run composer install.
This removes the need for an intermediary like Github, Gitlab, Beanstalk etc. and makes everything a lot more streamlined.
Not having this is probably the #1 reason I don't use Cloudways more.
1 vote -
Auto SSL Renewal with HTTP Basic Auth
Hello,
I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.
Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.
1 vote -
Make sure the cloudways bot is not advertising upgrade service for Magento 2.3 to 2.4 if it is not available
The cloudways bot sent me this email yesterday but then when I tried to upgrade from Magento 2.3 to 2.4 with the $250 upgrade service I was informed that it is no longer supported. Here is the email:
"Hi there,
I, the CloudwaysBot, am here to inform you about an important message regarding your Cloudways server.
The version of Magento installed for your application is not up-to-date. There is a new version available. It is advisable to update to the latest version. If you prefer, you can request a managed application upgrade via the upgrade addon.
Feel free to get…
1 vote -
Update MariaDB to a newer version
Would you please update MariaDB
Version 10.4 is from 2018
Today they have version 10.7 already4 votes -
PHP 8.1 upgrade
So finally a stable version of PHP 8.1 is out now. Please upgrade the PHP version to 8.1.
53 votes -
new hosted exchange feature
I'm an old user but recently I purchased hosted exchange services from another company. I like their usability but I'm more of a cloudways fan. Please I urge you do make your Cpanel like https://www.theemailshop.co.uk/hosted-exchange-email-uk/ as I want to continue your uptime services
2 votes -
Creat auto-clear cache option for Breeze cache after plugin updates
I have auto updates enabled, and each time the site is broken until breeze cache is cleared. I notice breeze can be auto-cleared on posts and page updates, but is there no script I could add that would allow it to clear on plugin updates?
There have been several security issues recently that have required sites to be updated immediately. Several plugins have had zero day vulnerabilities that require immediate attention. I have too many sites to update manually as quickly as the plugin authors would like.
Enabling auto-updates on plugins is a great solution, but Breeze cache is the…
5 votes -
Laravel 8
Add laravel 8 as an application option
2 votes -
Bot protection by malcare
At wordpress plugin pages, it shows that the "Bot protection" has an update, should I just update it or not ? becoz as I know this "bot protection" should be maintained through cloudways interface ?
1 vote -
Is it possible to get notifications when security patches etc are installed on our servers?
Is it possible to get notifications when security patches etc are installed on our servers?
One of our websites was down for over 12 hours yesterday and took us a full day to debug and resolve. This appears to have been caused by a php patch upgrade which caused a memory leak in a Symfony package. Because we had no knowledge of a patch having been installed on our server this made the debugging process much more difficult.
14 votes -
Current MySQL Breaks Export, Import Database With Virtual (Generated) Columns
I have this database with a table that has 2 generated (virtual) columns. I exported my database using your built-in database manager. Then I imported the SQL using the same tool. Unfortunately, there's an error, and it said that values are not accepted for virtual columns. Upon checking this bug reports: (1) https://bugs.mysql.com/bug.php?id=79148 , it says there that the bug is already fix in higher version of MySQL.
Please update the available MySQL version, please.
What I did just to get around with the bug was to manually delete the exported virtual columns with their values in the exported SQL…
2 votes -
Allow the commands apt-get install -y mono-complete
Need to install certain apps which require MONO
2 votes -
Update FFmpeg 3.2 to version 4.0
Having checked with Support team, they suggested that i post a request here.
The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.
11 votes -
2 votes
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