Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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15 votes
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Change Varnish Cache Expire time
I would like to be able to configure the Varnish Expire Cache setting to something longer than 4 hours. I think 4 hours is too short. I would set it to a week or even a month, and just have it clear the cache when a page is updated.
4 votes -
enforce https
Please add a feature to the Cloudways dashboard to easily force HTTPS. It's not hard to add a rewrite rule to .htaccess but many platforms such as Kinsta and SiteGround have easy switch for this.
42 votes -
eedback.cloudways.com is not loading on SSL you must use this
eedback.cloudways.com is not loading on SSL you must use this
1 vote -
39 votes
PHP 7.3 is now available on Cloudways
Our users can now launch PHP 7.3 powered apps and leverage all the benefits of the version for their projects.
https://www.cloudways.com/blog/whats-new-in-php-7-3/
Cloudways Team
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Cloudways please document your security practices
I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.
The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.
Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…
48 votes -
Add Linode Mumbai Region
Linode recently launched their server locations in Mumbai, India. Please add the server location to the Cloudways plans of Linode
1 vote -
Please activate the Bahrain AWS datacenter
Please enable it asap, as it will be beneficial for us serving the Middle East.
Thanks and regards
2 votes -
Control Panel-based toggle to enforce https
Instead of forcing us to dig up the htaccess file for modifications, make this a simple Control Panel-based modification.
1 vote -
Add Amazon AWS Stockholm/Sweden Region
Please add the new Europe Nordic Region for Amazon AWS
6 votes -
Reset permision to master and user
It is very important have the possibility from console or from the web panel reset the permissions to the application user. Today we can res
1 vote -
wildcard ssl
Provide Let's Encrypt free wildcard SSL
https://letsencrypt.org/2017/07/06/wildcard-certificates-coming-jan-2018.html
46 votesSupport for Let’s Encrypt Wildcard is now available in Cloudways Platform.
For more info please refer to the KB as follows;https://support.cloudways.com/lets-encrypt-wildcard-ssl/
Cloudways Team
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Update ElasticSearch version to latest
ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.
73 votesElasticsearch 6.5 is now available in Cloudways Platform. For instructions, please follow KB guide below
https://support.cloudways.com/configure-elasticsearch-on-cloudways/
Cloudways Team.
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Update Laravel 5.6
Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.
I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.
12 votes -
PHP 7.2
PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.
26 votesCloudways is pleased to announce that it now supports PHP 7.2. You can upgrade your servers’ PHP version anytime from Settings & Packages tab in Server Settings page.
Learn more on our blog – https://www.cloudways.com/blog/php-7-2-hosting-on-cloudways/
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Allow Supervisor installation for laravel queue workers
As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.
Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive
Queues are used for jobs, event handling, mails, notifications
77 votesSupport for supervisor is now available on Cloudways Platform. At the moment it is only supported for Laravel apps
Please read KB below for instructions.
https://support.cloudways.com/configure-supervisord-on-cloudways/
Cloudways Team
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Hosting email addresses
Every hosting provider I have used allowed me to create as many email addresses as I wanted without an extra cost.
At the moment, I need to pay for two servers because on your server I need to pay monthly for each email account. I have one server with you (I host my websites on it), and the other with another company (I host on it the email addresses for these sites.
Could you make my and other life easier by adding an option in the app console for creating and hosting email accounts?
37 votesAs other users pointed, we have partnered with Rackspace to offer mailboxes at a very discounted rate (best pricing for very reliable Rackspace Email mailboxes that you will find anywhere).
More information here:
https://www.cloudways.com/en/addon/rackspace-email-hosting.phpWe don’t have plans to support deploying mailboxes on our servers as we see email as a completely different service than web hosting, that is what we are trying to be very good at.
Cloudways Team
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Please add TFA option for team account. Not only the main account
Please add TFA option for team account. So the server security never get compromised by team account hijack
16 votesThis is now available for Team Members along with the main/primary account.
For more info please refer to link as follow: https://www.cloudways.com/blog/two-factor-authentication/
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Manage rackspace email accounts from within console
The current option to add mailboxes from Rackspace is extremely limited.
The only way to order them, is via a small window and is very limited information.
I have no details at all about current mailboxes, quota usage etc...
Also, the only way to order mailboxes is by TYPING in the details in the window including the desired password for the mailbox???
Afterwards, I get a confirmation back from support with the password in the email.
It's completely unsafe to communicate about passwords this way.And lastly, there is no control at all about the mailboxes.
I can't create extra…36 votes -
Provide hosting services based in South America (Brazil)
I want to use CloudWays in servers located in South America - Brazil - Sao Paulo
1 voteIf you select AWS as cloud provider, you can readily launch servers in Sao Paulo.
Cloudways Team
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