Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules
When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.
Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images
Can you please give us control of excluding images from the Nginx vhost ourselves?…
24 votesHello
Users can now exclude images from their application using the one-click Webp Redirection option available on the platform. for more details please refer to our Knowledge base article.
https://support.cloudways.com/en/articles/5799334-how-to-use-and-serve-webp-images-in-wordpress
Regards,
Cloudways Team -
Ion Cube Loader for PHP 7.4
Ion Cube Loader for PHP 7.4.
This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
Thank you22 votes -
Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search
Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.
43 votes -
Backup Time Zone
Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.
9 votesWe have added the ability in the platform to show UTC and local time zone both.
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Awaiting for PHP 8 in DO server
PHP 8 released and we are awaiting PHP 8 in our DO server.
15 votes -
Vultr Stockholm Sweden server location
Now that Vultr have set up a Stockholm, Sweden server location i really would like to see it become available in Cloudways soon!
https://www.vultr.com/news/Announcing-Our-New-Cloud-Computing-Location-in-Sweden/
1 voteWe have released 2 new Data Centers of VULTR i.e. Mexico and Stockholm on our Platform.
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Magento 2.4 technology stack requirements - URGENT UPDATE REQUEST !!! Elastic Search 7.6 / MariaDB 10.4
Urgent Request to rollout Magento 2.4 stack requirements.
https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html
ETA for completion is NOWWWWW !!!!
20 votes -
Fix Breeze 1.2.0 to work with Divi Wordpress theme
Since updating Breeze, all my websites broke or had messed up CSS. I am using Divi, which is a popular Wordpress theme, but many features in the theme simply don't work (too many to mention). It would be nice to keep using breeze as it connects to the cloudways CDN. Please fix
2 votesHello
Basically, the issue occurred because we had introduced an option of Delay JS inline script in 1.2.0 the issue was fixed in 1.2.1 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Running reds versions is 2+ years old
Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)
Since the release of 5.0.3. REDIS had 17 updates(!)
When can we see an update?
Thanks,
Ed
4 votesHello
We have deployed the latest stable version i.e. 6.2 across all servers.
Regards
Cloudways Team -
staging push should have option to remove files from destination that are not on the source server
currently staging push only does the incremental changes. so if i make a staging, delete a plugin, and then push to live, the live site will still have the plugin. There should be an option such that the stuff i delete on the staging will be removed when pushing to live. If you use rsync in the background, just add a --delete option to it it isn't that much to change.
2 votesHello,
We have added the ability to overwrite during push/pull operations For more details please review https://support.cloudways.com/en/articles/5124886-how-to-create-a-staging-environment
Cloudways Team
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Update Breeze to clear at least product, category and front page cache when product is sold
When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache of product, it's category and front page (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on…
3 votesHello
The was fixed in 1.1.10 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Please make ElasticSearch ^7.0 releases available
There have been breaking changes since the ElasticSearch 7.0 release.
For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.htmlTo use up-to-date applications with ElasticSearch we need at least version 7.0
Thank you.
27 votes -
Breeze does not flush cache automatically in woo inventory sensitive eshop
When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache when a product changes (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on e-commerce sites where…
2 votesHello
The was fixed in 1.1.10 Please refer to our changelog for more details https://wordpress.org/plugins/breeze/#developers
Cloudways Team
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Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search
Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search
9 votes -
Breeze-Learndash Compatibility
In my website I use Learndash as an LMS.
A few days Ago I installed Brezee and I turned on "System Cache" option.
My users started to complain that they can't mark as complete the lessons and pass to the following. I checked and it was a cache issue.
I put all the course URLs in the cache exceptions and it solved the issue.
I was wondering if ¿there's any other solution to this issue? Because I only have one course but plan to add others so its a rudimentary solution.
If not, ¿can you pass this to your development…1 voteHello
We have resolved the issue with the Learn dash plugin the issue was happening because of a bug in breeze.
There is an option in breeze where we allow cache for logged-in users, despite the option being disable the cache was still enable for logged-in users. we fixed the issue in version 1.2.3.
Best Regards,
Cloudways Team. -
Upgrade of megento 2.4
We planned to upgrade our Magento app from 2.2.7 to Magento 2.4 as there are many performance & security fixes with latest version. for that, we must have to install and configure Elasticsearch 7.6.x before upgrading to Magento 2.4.0.
7 votes -
start to host Vultr's new High Frequency Compute Packages
The new High Frequency Compute packages from Vultr are a huge improvement over their previous packages at a tiny increase in cost.
Benchmarks of 2413 Geekbench ($5) vs 4883 Geekbench ($6), 25GB vs 32GB storage, high clock CPU's and NVMe Local Storage for just an extra dollar!
Having to use a management solution to host these packages such as runcloud, serverpilot etc is an extra hassle for the average consumer and I have no doubt this will offer a huge surge of customers who are willing to pay for the convenience!
Many thanks :)
83 votes -
Allow Bills to be sent via Email
Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.
Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.
Can we bring back the option to have bills sent via email?
12 votesWe are re-introducing this feature with invoices been send to emails. We have fixed bugs in this process to ensure results.
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lazy load
Possible to add the Lazy load feature in Breeze plugin which is written here. https://www.cloudways.com/blog/wordpress-lazy-load/
If possible to include maximum FeaturesBest regards
Rafilathif2 votesHello
Lazy Load feature is now available introduced in breeze 1.2.0.
Cloudways Team
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Enable ElasticSearch 7.5
Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version
8 votes
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