Service Improvement

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  1. Allow CW Signup with any email address (not only Gmail)

    Currently, it's only possible to create a new account with either a Gmail address or a branded email address.

    I strongly encourage you and suggest allowing any email addresses to create a Cloudways account.

    Gmail → can't force a client to use Gmail
    Branded email → if the branded email should be migrated to Cloudways (using Rackspace) then its not recommended to use this email address to manage the CW account itself.

    Workaround: Change email address after account creation. But this can be only done once. And it's again an annoying process for a client who needs to do that…

    2 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Mini server for each app instance

    Hi, I've read somewhere in this forum that your architecture don't support multiple php versions. How about making another architecture that supports php versioning per app? It could be a mini server that caters only to single app.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  3. add Vultr's new Mumbai Data Centre

    It would be fantastic if Cloudways could make Vultr's latest data centre in Mumbai available to its customers.

    Thanks :)

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Separate backup schemes for database to the ones of files

    Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.

    For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  5. New Relic for EU Accounts

    Currently, New Relic is seems to only be allowed for NON EU based New Relic accounts.

    New Relic support for EU Accounts should be given priority.

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Allow exceptions to "Direct PHP files access"

    I'd find it really useful to be able to add exceptions to this rule by specifying specific URLs you want to allow direct access for. For example AJAX calls to PHP it might be necessary to have.

    17 votes

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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Suggestion regarding Breeze functionality

    (A quick and important disclaimer: I'm not expert and the suggestions below are not based on any technical or professional test. There are based on few experiences gathered from using other WP caching plugins, and the way those plugins function)

    I want to really commend CloudWays team for the recent Breeze WP plugin 2.0 update. AMAZING!

    Switching from other speed plugins, including WP-Rocket, and installing the new update increased my site speed significantly; I was shocked! Great thumps up to you guys!

    But I have a suggestion. I noticed that Redis cache get cleared completely when any page is updated,…

    2 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Improve staging environment for websites that use Woocommerce + Elementor

    Paraphrasing an idea put forward for Magento sites...
    The staging area is useless for us at the moment as our users constantly post and sell products, so by the time we have finished work on the staging site updating pages there have been new products added, products sold and so on...this means we cannot merge the staging site with live as it overwrites the orders and products in the database.

    An option to exclude data specific to users, products, sales, etc, would be most welcome, so that we could push page layout and interface developments without affecting other content of…

    15 votes

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    11 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    24 votes

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    78 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Offer a "Wipe All And Sync" Option for Live to Staging Transfer

    Offer the ability to wipe all files and database entries, before pulling a fresh copy from live to staging.

    Sometimes I need to redo our Sandbox environment.
    Most of the time, there are various changes to the files and database.

    When I choose overwrite it won't wipe the remaining data.

    If I delete the whole app and stage again, I have to redo SSL and other settings.

    Please give a third option to the "Live > Staging" process.
    - Overwrite
    - Incremental
    - Wipe and Write

    Thank you

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Site Lock

    Please add an option to lock site like Elementor Cloud.

    "When Site Lock is enabled, website visitors will be blocked by a lock screen and will be required to enter a pin code to view the site. Websites with Site Lock enabled will not be discoverable by search engines."

    https://elementor.com/help/learn-what-site-lock-is/

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Custom Name Server for Cloudflare Enterprise add-on

    Cloudflare has a business level option to create custom name servers.
    With so many enterprise options with the 'Cloudflare enterprise' add-on,
    incuding the cname of secure.cloudways.cloud

    I would request custom name servers to be part of the offering.
    It could be as simple as cloudways.ns.cloudflare.com
    or as detailed as ns.mydomain.com

    Thanks

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Increase Max Storage on Amazon EC2 or Addon for Amazon S3 Cloud Storage

    Increase max storage scalability for the Amazon EC2 server or an addon for Amazon S3 Cloud Storage.

    1 vote

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  14. ability to include certain files/folders on staging

    much like the exclude button under staging management - it would be useful to select exactly what file you want to update for two reasons, one deployment would be speedier and less likely to cause any unexpected or unwanted updates

    4 votes

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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  15. WordPress Security & Speed Like Rocket.net Hosting

    Hi,

    We want cloudways to improve their speed and security like Rocket.net. They have just launched one more best feature: https://rocket.net/features/wordpress-activity-logging/

    With this admin can check Wordpress activity of users and it is best feature for security purpose. Not only that they are doing very best in terms of security and also in Speed.

    Their speed is too fast, they have inbuild optimization settings including image optimization, caching and much more. If we migrate site to Rocket.net so by just migrating site their speed is too fast.

    We request cloudways to check Rocket.net hosting and see their technology as how…

    1 vote

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  16. 2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Add block storage integration to Wasabi and Backblaze

    For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.

    1 vote

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  18. Have a Password Protect for any Application just like Staging Applications

    Just simply allow the same password protection option from the UI like staging applications have for any application.

    6 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    17 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Add MySQL Variables

    Please add the following MySQL Variables in settings so that we can manage and configure the the Database to get rid of errors like "General error: 2006 MySQL server has gone away" and so on.

    connecttimeout 10
    delayed
    inserttimeout 300
    have
    statementtimeout YES
    innodb
    flushlogattimeout 1
    innodb
    lockwaittimeout 300
    innodbrollbackontimeout OFF
    interactive
    timeout 180
    lockwaittimeout 31536000
    netreadtimeout 30
    netwritetimeout 60
    rplstopslavetimeout 31536000
    slave
    nettimeout 60
    wait
    timeout 300

    1 vote

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