Service Improvement

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  1. Have a client login feature for a single application

    At the moment additional users have access to the whole server and all apps. It would be nice to allow clients to have access to only their application so they can manage the db, cron jobs etc.

    We are moving sites from cPanel and some of the more techie clients expect this.

    15 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve Cron job feature

    use the actual cron job in a php project is not secure.

    We need to add the php file in the public_html folder (not secure)
    We can't set an argument to prevent hacker to launch many time the file (not secure)
    We can't use something in the URL like xxxx.php?pwd=yyyy (not secure, same problem than previously)

    Will you make something in these case ?

    thks

    7 votes
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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix privacy and security issue on fresh WordPress installs

    When adding a fresh WordPress App, the default admin account Cloudways creates adopts the account holders email address. This is also becomes the display name by default, showing up on the front-end, exposing the account holders email address involuntarily. The display name should be set to something other than the email address.

    4 votes
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    completed  ·  3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    You can already control post_max_size via the “Upload Size” item that you have in Server Settings.

    This sets to whatever value you define the following parameters:

    php
    upload_max_filesize
    post_max_size

    nginx
    client_max_body_size

    Cloudways Team

  5. Exclude pages or URL's from Varnish

    I would like to suggest having the option to exclude certain pages or URL's from Varnish. Most of the time Varnish is great, but in some instances it can cause issues. One particular instance right now is a very typical Wordpress + WooCommerce setup where Varnish causes the site to not save items to the cart. I did heaps of testing and it's directly a Varnish issue.

    However it would be great to keep Varnish on parts of the site where it doesn't conflict, because the performance gains are fantastic. Would be a great addition to the console.

    Cheers'
    ~…

    109 votes
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    45 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Alphabatize Server List in Dropdown

    Please alphabetize the server drop down list found at the top of the screen when viewing the details of a server. This drop down list makes it easy to move from server to server, but it is unnecessarily complicated by having to hunt through the list for what you need.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. get support/make it easy to open a livechat window

    I'm trialling your stuff as of yesterday and I feel locked out of support. There's a problem with my php settings being inadequate for my woocommerce store but I don't know where to fix it. I'd really just like contact to ask that question but I've been trying for an hour already and getting nowhere.

    Q - would I do the following via your site?
    Woocommerce Visual Products Configurator:
    Your PHP setting maxfileuploads is currently set to 20. We recommand to set this value at least to 100 to avoid any issue with our plugin.
    Your PHP setting…

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Slow initial console login when having lots of servers

    I have around 30-35 servers on my dashboard. When we login, it takes around 1 minute to show the list. So everytime I log into CloudWays, it takes around 1 minute to show my server list...It's comming slower and slower as I add new servers.....

    7 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. API support

    I'd like to recommend you have API support added to your system. I'd love to be able to launch and control Cloudways services through an API.

    61 votes
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    28 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow me to select Digital Ocean Toronto Data Center

    Hi, Digital Ocean just launched a data center in Toronto. Can I use it via Cloudways?

    1 vote
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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. offer Mandrill for transactional emails

    Mandrill is free and works really well for those needing to send transactional emails.

    20 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    This was completed a while ago and you can now use multiple email gateway providers (Mandrill, Mailgun, Authsmtp) via our SMTP add-on.

    Cloudways Team

  12. Add elasticsearch as an option to be deployed to the servers

    You can add it as a new package that can be deployed to the server along with redis, mariadb ...

    7 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add support for xdebug

    I would greatly appreciate the ability to debug the applications I'm making. xdebug is important for php development. please add this as soon as possible.

    6 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live and available on all NEW servers.

    If you want any of your existing servers to support it , contact chat / support and we will deploy it for you.

    Cloudways Team

  14. Nginx SSL and Varnish

    Nginx SSL and Varnish:
    Hope you can add this

    How to add HTTPS support to Varnish, with Nginx performing the SSL termination:

    https://www.digitalocean.com/community/tutorials/how-to-configure-varnish-cache-4-0-with-ssl-termination-on-ubuntu-14-04

    http://edoceo.com/howto/nginx-varnish-ssl

    73 votes
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    17 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Automatic Scaling

    Would be nice if we had an auto scaling feature where the server would automatically upgrade to the next level in the event a site is posted on a news site or all of a sudden got a rush of traffic.

    Example the server load is 85% the system knows to upgrade. The downtime for an upgrade on Amazon is about 5-10 mins. That's better than having your site down for an hour because the server is overloaded.

    20 votes
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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Kyup is now live from Cloudways. Automated scaling up is available. Scaling down is not automated by now, but we are working with Kyup to make it a reality asap.

    Cloudways Team

  16. Option to download a full application backup from console (web files + database)

    I want downloadable backups to transfer them to some other server or our inhouse server.

    It is very important to have different locational or different provider to have my backup
    as somefine day if something happens to your infra (i really don't wish) but data is crucial and i want to be dead sure
    i have 5 customers to refer to but with out option of thirdparty backup they will not get to you

    100 votes
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    12 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    This has now been completed. In Server tab, under Backup section you can now enable “Local Backups”.

    This will take, additionally to the off-site backup, a local application backup (both files and database) in the local_backup sub-folder of each application. Just one backup set (latest) will be stored there.

    You can automate downloading backups to wherever you want via SSH/SFTP.

    We are going to create KB’s and a blog post related to this new feature. Will post links here when done.

    Cloudways Team

  17. 27 votes
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    9 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    We have got into a partnership with Sucuri where we can offer their services at a discounted price. Read more here:
    https://support.cloudways.com/how-to-setup-sucuri-antivirus-website-monitoring/

    After extensive research, we think Sucuri is the best option for our customers. They are experts in the CMSs we deploy (Wordpress, Magento …) and their services have the flexibility our customers need (including on-demand site cleaning).

    Cloudways Team

  18. Support Git push / pull to remote via SSH

    The current Git Deployment feature is great but doesn't support committing and pushing changes back to the remote repo. Files are changed when new plugins are installed or media is uploaded and these files will be excluded from the repo if they aren't committed and pushed.

    Users could bypass the Git Deployment feature all together and use native Git via SSH if they were allowed access to the .ssh folder. However in order to push and pull to a remote repo via SSH, Git needs to write to the .ssh folder which you forbid. I understand you don't want to…

    29 votes
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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    With the new credentials system (http://www.cloudways.com/blog/old-ssh-sftp-user-to-the-new-credentials-system/) recently deployed, you can now use all git functionality via command line (push, pull, clone …).

    This will work ONLY for master credentials (https://support.cloudways.com/difference-between-master-credentials-and-application-credentials/) as team members don’t have SSH access anymore.

    With master user now, you can create your own .ssh folder, so all git options should be unlocked.

    Please note this refers to git execution from the command line and is different from the basic Git Deployment feature integrated with our console (https://support.cloudways.com/using-git-for-deployment/), that will just pull a remote repository from the console, store it locally on the server and sync it with the public_html folder of your application and is aimed at users with basic git needs and not comfortable with the command line.

    Cloudways Team

  19. Offer Cloud Hosting Provider Vultr

    Vultr is now a strong competitor in the Cloud arena, and it offers better deals than DigitalOcean such as 768MB of RAM and 1TB monthly bandwidth for only $5 USD. It'll massively increase your customers by having better offers from strong competitors.

    80 votes
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    18 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wordpress Security

    For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?

    12 votes
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    completed  ·  5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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