Service Improvement

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  1. Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

    Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Optimize the performance of the Object cache (W3TC) in the WordPress admin panel

    Enabling "Objects cache" option slows down the admin panel several times and does the admin job uncomfortable. This is confirmed as the objective admin panel page load time, and when I tested perfomance with the P3 plugin. Disabling this option or use "Database cache" instead of "Objects cache" returns the speed of the admin panel at an acceptable level.

    I use the W3TC plugin to cache the site in full accordance with your guidelines. This problem constantly exists as in the Cloudways WordPress Cloud Platform and in the Cloudways WooCommerce Cloud Platform.

    It seems that the problem requires a more…

    14 votes

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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Allow setting number of apache threads

    We need to increase PHP memory significantly for some resource intensive tasks. To allow the server to still have enough memory, we should reduce the number of Apache threads. Please provide this capability.

    2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Use Zeroclipboard instead of flash for the "click-to-copy" functionality

    just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me

    3 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Email alerts - technical alerts to one email id and server and billing related alerts to other

    I would like to register two email addresses on cloudways account. One would be only for IT technical issues and the other one would be only for financial issues. So all payment alerts and emails would be sent to financial department email id and all emails about technical issues would be sent to our IT department email.

    Thanks.
    Best Regards,
    Eduardo Felippetto.

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Better New Relic Alerts

    The New Relic Alert email messages sent by the system are not helpful.

    The messages reference an application ID such as 'wordpress-000-00000-00000.cloudwaysapps.com.' This does me no good at all. I have more than a dozen servers, many of which have multiple apps.

    Without going into each individual server and checking the cloudwaysapps addresss for each of its apps, I have no way of knowing which app is actually generating this error. These errors need to provide two pieces of additional information to be useful 1) the name of the server, and 2) the name of the app. In both cases,…

    11 votes

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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Drupal secure on install

    Please could you find a way to keep up-to-date with Drupal core security updates (eg. current 7.38 has a critical security flaw). It's a PITA to get a security email immediately on install and have to go in and update. Isn't there a way to pull the latest secure core as part of your install process?

    Thanks, Neil

    3 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 2 votes

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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Offer Cloud Hosting Provider Wable.com

    Wable is similar to Digital Ocean but superior in terms of raw power value per dollar. Wable is similar to Vultr but again, superior in terms of raw power per dollar. Many people online Vultr as an alternative to Digital Ocean, if that is you, check out Wable.

    18 votes

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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Offer Ramnode VPS

    Please offer ramnode as an option. They have good track record of positive reviews, and their specs depending on price range is even better than DO.

    12 votes

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  11. How to setup the sender mail for each website, please?

    Hi,

    I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.

    Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…

    4 votes

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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Option to DELETE account quickly

    This is a follow-up to this: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/9504162-option-to-close-account-quickly

    As I said, what I am suggesting here is a quick way to properly CLOSE/DELETE an account.

    Cloudways currently does not offer such an option.

    1 vote

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add a text option for 2 factor authentication

    The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Trial Account expires after deleting a server

    I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

    Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

    Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

    I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

    In lieu of that, it would have been nice…

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Receive alert also in mobile with SMS (In case the services are stucked)

    "In case the services are stucked , then our system automatically generates an email on your provided email address."

    I suggest to receive the alert also in my mobile with SMS,
    just to prevent downtimes, faster,

    4 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Add X-Cart 5

    X-Cart 5 has a free version that rivals many other free carts.

    22 votes

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    8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Add support for PHPEd debugger

    Hi,

    Could you possibly add support for PHPEd? It's one of the most popular PHP development IDEs. It has its own debugger extension as described here: http://www.nusphere.com/kb/technicalfaq/howto_install_dbg_module.htm

    An overview of their debugger is here:
    http://www.nusphere.com/products/php_debugger.htm?

    Basically, it involves uploading the debugger extension to the server and making some modifications to the PHP.ini file.

    1 vote

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Offer a LAPP stack as an alternative to a LAMP stack.

    I'd like either bare "metal" spin that allows installing whatever on it or a LAPP stack... We have applications that like that better.

    5 votes

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  19. Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension

    ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations

    5 votes

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  20. Official statement on how Cloudways implements OWASP guidelines for security.

    Would like to see official statement on how Cloudways has implemented OWASP guidelines, ref: https://www.owasp.org/index.php/Top_10_2013-Top_10

    2 votes

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