Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Enable/Disable PHP modules via the dashboard

    Have the ability to enable/disable many of the more popular PHP modules via the dashboard so that we wouldn't have to request it via a support ticket or call support to get it installed.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Take a backup right before deleting a trial server (so it can be recovered to latest state)

    I have just finished a trial account. Very happy with the initial trial, wanted to pay via PayPal which in itself was a problem (waiting for it to be setup).

    When the trial was expiring I asked the customer support to enable Paypal payments and asked if I would be able to continue from where I left off. I was told nothing is removed for 7days after the trial.

    After finally managing to pay via PayPal my trial account was restored to a state of 6am in the morning....although my trial didn't expire to later in the afternoon.

    I even…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. ElasticEmail Log Access

    Elasticemail is a useful add-on. It would be very useful to be able to access email logs particularly for larger list emails. Currently one has to ask your team for the logs.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Oracle Database for PHP

    please give the mysql alternative with Oracle Database. We need it. Thank you.

    2 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  6. Seperate CloudwaysBot Auto-Scale alerts into UP and DOWN

    We're only want to know when it goes up!

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add CraftfCMS to the application list

    Would sit very nicely along side the other pre installs! https://craftcms.com/

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Su PHP in your platform

    I hope you can implement Su PHP on your platform. It is needed for some Wordpress themes.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update application Layout

    Update the application list to cards or smaller, I can only see 5 apps before the fold on my screen, would be better to have a grid of apps.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Default UTF Encoding

    Everything is pre-configured and installed as ASCII.

    if I go in and change the default encoding, it is confusing. What if I want to upgrade to PHP& and MariaDB 10? In what order should the default encodings be changed? After upgrading to PHP 7?

    The Server, MySQL and PHP all have separate encoding settings. It seems like changing these at the right time during initial configuration is vital.

    So if you were installing Magento 2.1 on a GCloud server, how would you go about it?

    After the server is created, should I go in and change the default encodings to…

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Revive ad server

    Please can you consider supporting the Revive Ad Server

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Load Data Local Infile enabled for MySQL

    I run an e-commerce site that imports data feeds from our suppliers. However our import addon can't work as it requires Load Data Local Infile enabled for MySQL.

    3 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Drupal 8 core update KB guide entry ASAP

    Drupal 8 core update KB guide entry ASAP, Drupal 8 core has already started to offer core updates. As such are there any issues specific to Cloudways when carrying this out. This is an important issues & a process that will be carried out periodically.

    3 votes
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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  15. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Turn "display_errors" "On" and "Off"

    The VTiger CRM application requires "display_errors" to be "On"

    2 votes
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  18. Allow Multiple DB accounts

    We would like the ability to have multiple user accounts to our database so that we can have different levels of access/permission.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Give PROCESS access to the DB for performance monitoring

    Having PROCESS access to the Database will allow for us to use monitoring tools so that we can better determine what tuning needs to be done on the DB server would be extremely helpful.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. what versions of php and mysql am I running

    what versions of php and mysql am I running

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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