Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/publichtml && php /home/12953-3963.cloudwaysapps.com/username/publichtml/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ping server locations

    Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. add more options for prestashop installation

    I would like to select what first language prestashop gets installed with.
    At the moment your prestashop installation comes with english and french installed. But when those are not needed they just take space in the database. Even when deleted they leave lots of entries behind...

    So installing with the right language from the beginning would be amazing.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add 1c-bitrix as a new supported Click&Go application

    Add 1c-bitrix as a new supported Click&Go application (http://www.bitrixsoft.com/)

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Offer OroCRM as a new application that can be deployed on C&G

    OroCRM compliments Magento which is application that can be deployed on C&G.

    7 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add GreenQloud as supported infrastructure provider

    You used to have GreenQloud hosting as an option offering super eco friendly hosting, which is no more on your list.
    Now you have Digital Ocean, which is more ease of use and less eco friendly than GQ. What we need is a balance of both hosts; eco-friendly and easy to deploy and use.

    4 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. 13 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. 5 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. Limited FTP or SFTP Access

    I need to give my whole company SFTP or FTP access to a folder on the server that we all use.
    I only want them to have access to 1 specific folder.

    So User would open their FTP application. enter the FTP address and log in. They would be taken to the only folder they have access to.

    This is more than a suggestion. I need this.

    0 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please can you notify your customers via email about current vulnerabilities with Wordpress etc

    Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
    Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.

    How come you don't notify your admin clients when this first becomes apparent so that:
    1. It reduces your service/support…

    0 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. i need compatible version of elasticsearch for akeneo

    akeneo needs between Elasticsearch 5.5 ≤ version < 6.0

    0 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide an Edit feature for the admin panel URL path name

    Vendors (magento) recommend changing the control panel name from "admin" to something else, it would be great if you can provide an edit facility so we can modify the admin URL so that we can launch the control panel from within cloudways as it only permits the default control panel name.

    0 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. I want to add application multicraft,java and Sqlite

    Hello Cloudways,

    I want to add application multicraft,java and Sqlite To open server game minecraft. Add application to your anwser please?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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