Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Clone from one server to another multiple times (change user on clone)

    When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.

    We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…

    11 votes
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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    The logic behind keeping same creds is that many people use this feature to create test/dev environments, so it is convenient for them to have it like this.

    In any case, for the flow you mention, you could clone a template from server A to server B. Then on server B, keep the first copy of the app as a template and clone it (on the same server) as many times as needed. Cloning on the same server changes all credentials, so this should work for you?.

    Cloudways Team

  2. Memcached RAM allocation

    You must add an option to change how much memory can be allocated to Memcached

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Drupal secure on install

    Please could you find a way to keep up-to-date with Drupal core security updates (eg. current 7.38 has a critical security flaw). It's a PITA to get a security email immediately on install and have to go in and update. Isn't there a way to pull the latest secure core as part of your install process?

    Thanks, Neil

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offer Cloud Hosting Provider Wable.com

    Wable is similar to Digital Ocean but superior in terms of raw power value per dollar. Wable is similar to Vultr but again, superior in terms of raw power per dollar. Many people online Vultr as an alternative to Digital Ocean, if that is you, check out Wable.

    18 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Offer Ramnode VPS

    Please offer ramnode as an option. They have good track record of positive reviews, and their specs depending on price range is even better than DO.

    12 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to setup the sender mail for each website, please?

    Hi,

    I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.

    Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…

    4 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option to run apache as www-data

    It would be good if there was an option not to run Apache as the same user as SSH / file owner. That way it would be possible to make files & folders read-only as far as the server / PHP is concerned.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option to DELETE account quickly

    This is a follow-up to this: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/9504162-option-to-close-account-quickly

    As I said, what I am suggesting here is a quick way to properly CLOSE/DELETE an account.

    Cloudways currently does not offer such an option.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add an option to configure Output Buffering (output_buffering) for php under Server settings and Packages

    It would be nice to be able to configure Output Buffering (outputbuffering) for php and apply it server wide. Joomla Recommends turning Off outputbuffering for full compatibility. It is a better option to have this capability than to create a custom php.ini file and then uploading it to each and every application that needs it.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add a text option for 2 factor authentication

    The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. Trial Account expires after deleting a server

    I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

    Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

    Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

    I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

    In lieu of that, it would have been nice…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Receive alert also in mobile with SMS (In case the services are stucked)

    "In case the services are stucked , then our system automatically generates an email on your provided email address."

    I suggest to receive the alert also in my mobile with SMS,
    just to prevent downtimes, faster,

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add X-Cart 5

    X-Cart 5 has a free version that rivals many other free carts.

    22 votes
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    8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add support for PHPEd debugger

    Hi,

    Could you possibly add support for PHPEd? It's one of the most popular PHP development IDEs. It has its own debugger extension as described here: http://www.nusphere.com/kb/technicalfaq/howtoinstalldbg_module.htm

    An overview of their debugger is here:
    http://www.nusphere.com/products/php_debugger.htm?

    Basically, it involves uploading the debugger extension to the server and making some modifications to the PHP.ini file.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offer a LAPP stack as an alternative to a LAMP stack.

    I'd like either bare "metal" spin that allows installing whatever on it or a LAPP stack... We have applications that like that better.

    5 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension

    ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations

    5 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Official statement on how Cloudways implements OWASP guidelines for security.

    Would like to see official statement on how Cloudways has implemented OWASP guidelines, ref: https://www.owasp.org/index.php/Top102013-Top_10

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. PhalconPHP

    Phalcon is a web framework implemented as a C extension offering high performance and lower resource consumption http://phalconphp.com/en/

    Info for Debian (Wheezy)
    http://heinrich-boers.net/2014/09/25/phalcon-extension-unter-debian-wheezy/

    15 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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