Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. allow custom restore points

    Allow user to create their own restore point at any time

    2 votes

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  2. Offer additional Server Monitoring choices

    Integrate additional 3rd party monitoring tools eg: Site24x7, NixStats, Anturis.

    NR works I think, but it's not the easiest dashboard to monitor.

    6 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Accept domains with special characters, like ä,ü and ö

    Many new domains contain characters you exclude from adding in your domain management. This is problematic and you should change this.

    1 vote

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  4. Add an outgoing email address to the SMTP admin

    It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.

    1 vote

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  5. Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

    Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

    1 vote

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  6. 1 vote

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  7. Set permissions in private_html

    Apparently, in a standard php setup, I can only set permissions in the publichtml folder, but not in the privatehtml folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above publichtml. So please give us chmod possibility in privatehtml

    1 vote

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  8. Adding Varnish-Support for eZPlatform

    We would like to use Varnish with ezplatform CMS.

    See the required configuration here:
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/varnish4_xkey.vcl
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/parameters.vcl

    Can you provide a plugin for ezplatform or make it possible to use own .vcl files?

    1 vote

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  9. Support Oceandigital DNS

    Please add posibility to use Oceandigital DNS in cloudways panel.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Server speed

    tools.pingdom.com lets me see the pageload speed of my site from various countries. I'd like to be able to compare servers before buying.

    e.g. I tried Vultr in Singapore - very slow loading into Australia. Moved to Linode in Freemont - 2x the speed for the same site.

    Took 2 days of setup and testing and trial accounts to work that out - perhaps there is an even faster server? I can't try them all.

    Just put a 1mb web page on each server. Publish the url. Now I can compare at GTMetrix or Pingdom to choose the best server…

    3 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Install browsers for testing (firefox, chrome)

    It would be nice to have the possibility to install the browsers on remote machine in order to have tests running for nightwatch.js

    1 vote

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  12. 1 vote

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  13. Install php-trader library

    php trader is a powerful library for financial calculations.

    2 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote

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  15. 1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Queue for API tasks (API multitasks)

    Currently if I need to:

    1. Clone
    2. Set label
    3. Set Domain
    4. Set Aliases
    5. Set SSL
    6. Set something else...

    for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.

    It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.

    /clone -> response with future appid
    /label for app
    id -> ok (200)
    /domain for appid ->

    1 vote

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  17. Spectre and Meltdown

    Please advise about specific measures did you take regarding Spectre and Meltdowns recent announced threats in order to give a word of trust to our final customers

    3 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Master account

    Have an option so I give my webadmin's cloudways account full access to my server and application.

    1 vote

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  19. rdiff-backup install on servers and allow access

    https://www.nongnu.org/rdiff-backup/

    rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.

    This is much better for mirroring and creating local backups.

    1 vote

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  20. Create a MySQL-only optimized server

    I just want to create an high performance optimized DB server without Apache nor other modules.
    I want to be optimized already for high-performance by Cloudways experts. That's it.

    1 vote

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