Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Default UTF Encoding

    Everything is pre-configured and installed as ASCII.

    if I go in and change the default encoding, it is confusing. What if I want to upgrade to PHP& and MariaDB 10? In what order should the default encodings be changed? After upgrading to PHP 7?

    The Server, MySQL and PHP all have separate encoding settings. It seems like changing these at the right time during initial configuration is vital.

    So if you were installing Magento 2.1 on a GCloud server, how would you go about it?

    After the server is created, should I go in and change the default encodings to…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Revive ad server

    Please can you consider supporting the Revive Ad Server

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Load Data Local Infile enabled for MySQL

    I run an e-commerce site that imports data feeds from our suppliers. However our import addon can't work as it requires Load Data Local Infile enabled for MySQL.

    3 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Turn "display_errors" "On" and "Off"

    The VTiger CRM application requires "display_errors" to be "On"

    2 votes

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  8. Allow Multiple DB accounts

    We would like the ability to have multiple user accounts to our database so that we can have different levels of access/permission.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Give PROCESS access to the DB for performance monitoring

    Having PROCESS access to the Database will allow for us to use monitoring tools so that we can better determine what tuning needs to be done on the DB server would be extremely helpful.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. what versions of php and mysql am I running

    what versions of php and mysql am I running

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. To be possible to install librarys

    To be possible to install librarys such as WKHTMLTOPDF (http://xfloyd.net/blog/?p=745) to able to use modules for magento that needs it.

    3 votes

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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to connect to navicat external databases

    Option to connect to navicat external databases

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Write a doc on exactly what apps and setup to use for woocommerce emails from xxx@mydomain.com

    I am setting up a woocommerce store on cloudways. I want to send the customer emails such as order confirmation etc from woocommerce showing that they are coming from xxx@mydomain.com.

    I have read the various email docs but I am still confused. Maybe someone could write a doc for this very specific situation explaining what add-ons do I use. How do I set them up to send these automated emails?

    1 vote

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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add SFTP details in api

    The current API doesn't enable a user to retrieve Application SFTP credentials, adding this in shouldn't be hard.

    There is also some weird data in the current server list

    "sysuser": "user",
    "sys
    password": "password",

    Not sure what this is used for.

    Also having the ability to set SFTP username and password on an application is a must. You can update the master username and password of the server so why not application SFTP?

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. homepage wording

    On the home page when you look at the pricing details and click on "View more plans" the button that then shrinks the plans back to a lesser amoutns says "View smaller plans"

    Would read better if it said "View less plans"

    1 vote

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Proper Drupal 8 cloning

    Currenly Drupal 8 application cloning is not 1 button operation, even modification of files is needed.

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to Work on Apps while Process is Running on Server

    It seems kind of strange that when I install and app to a server I am not able to do anything else on the server. I know it says the adding of a new app only takes about 2 min, but some times it takes longer(currently it has been running for 15min for me) during this time if I try to access another App it tells me the server is busy. This seems very inefficient especially if you have multiple people working on the apps and server. It would be great if I was able to still have access to…

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. DNS Server

    The ability to have a BIND DNS server and host it.

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. restore : it should be easy process..

    restore shud be possible in new application right on same server, present process is too long > clone> DNS change > restore original site> test and then reverse the complete process.
    all this cud be simpler if restore to an application is possible on same server.

    2 votes

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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Exclusions for New Relic Browser Monitoring / RUM for AMP pages

    New Relic injects its Javascript for RUM / Browser monitoring on all pages in an application. That includes /amp pages (thats Googles mobile friendly fast loading pages). When New Relic is on, it adds Javascript to every page - but Google does not allow Javascript on AMP pages

    I see its possible to disable New Relic when using PHP implementation, would be great if you guys looked at how its implemented on your platform and allowed exclusions for WordPress AMP. (This might be a problem with Facebook Instant Articles as well?).

    Turning off the browser monitoring (in New Relic ->…

    4 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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