Service Improvement

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  1. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    17 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add MySQL Variables

    Please add the following MySQL Variables in settings so that we can manage and configure the the Database to get rid of errors like "General error: 2006 MySQL server has gone away" and so on.

    connecttimeout 10
    delayed
    inserttimeout 300
    have
    statementtimeout YES
    innodb
    flushlogattimeout 1
    innodb
    lockwaittimeout 300
    innodbrollbackontimeout OFF
    interactive
    timeout 180
    lockwaittimeout 31536000
    netreadtimeout 30
    netwritetimeout 60
    rplstopslavetimeout 31536000
    slave
    nettimeout 60
    wait
    timeout 300

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  3. The web site does not tell much about hosting databases and APIs.

    The web site does not tell much about hosting databases and APIs. For example, I want to host a MySQL database for a C# Windows Forms application - Is this possible>?

    1 vote

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  4. Odoo , PostgreSQL Support with Cloudways

    Hello ,

    It will be great to support PostgreSQL or Odoo ERP in CloudWays VPS , Odoo is the most popular opensource system in the market now & already there a lot of hosting Odoo dedicated just like (wordpress, WooCommerce, Magento ...etc)

    1 vote

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  5. Add identifiable text in application URL.

    Adding characters from the application name into the URL will help tremendously for editing - Staging editors would be able to easily identify which site/window is open when editing multiple sites at the same time.

    1 vote

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  6. Better whitelisting for Bot Protection

    IP whitelisted via Server > Security should also whitelist IP for Bot Protection on all apps. I have had to have support reps manually whitelist my client's IP when they were blocked by Bot Protection. I couldn't find their IP to be able to whitelist it. I want to be able to manually and globally whitelist an IP and it would make sense to tie it into the Server > Security whitelist option or if that is not possible, just an easy way to do it via Bot Protection settings.

    3 votes

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  7. ability to include certain files/folders on staging

    much like the exclude button under staging management - it would be useful to select exactly what file you want to update for two reasons, one deployment would be speedier and less likely to cause any unexpected or unwanted updates

    4 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Update to composer v2 and add cache folder

    Please update Composer to version 2.

    Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See https://blog.packagist.com/deprecating-composer-1-support/

    Also, allow a user to write to composers cache folder:

    "Cannot create cache directory /home/12341234.cloudwaysapps.com/hfjhsdkfhdsjkf/.cache/composer/repo/https---repo.packagist.org/, or directory is not writable. Proceeding without cache"

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Restore an app from backup it's asking me to rollback/delete - The buttons wording is unclear and ambiguous. Need a better explanation.

    Restore an app from backup it's asking me to rollback/delete - The buttons' wording is unclear and ambiguous. Need a better explanation on the process and the outcome for each button and choice.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Auto SSL Renewal with HTTP Basic Auth

    Hello,

    I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.

    Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.

    1 vote

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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Post-migration synchronization delay notice

    I had my first migration and it failed (sort of) - the application crashed and was unavailable, and was also impossible to delete.

    I tried another migration, with the same result - but by the time the second migration was completed, the first one suddenly started working!

    The support agent was just as confused as I was. He did mention this problem occurs sometimes.

    I suggest to include a small "please allow 5 minutes after migration for server synchronization". This could save a lot of support time and frustration (After the second migration failed I was ready to throw in…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Display Backup storage requirements

    Cloudways server backups require at least 50% storage space of the server to perform a full backup. This mean's although they are moved off the server once complete if you are currently using 51GB of 100GB storage the full server backups will fail to run. For those that backups are important to, at least 50% must always be available.

    It would be good to have a feature somewhere in the server management that won't allow you to fill the server more than 50%.

    Other suggestion:
    - Warnings to say "Your website is 51% full, backups won't run! Free up storage…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. ability to update admin panel url link

    After using security plugins to change the wp-admin URL I would like to be able to change the URL link in the admin panel section of an application. It seems like a simple change.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Security

    Hi there,

    I recently learned about the login lock feature at BigScoots.

    The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:

    https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock

    Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.

    2 votes

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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Notification when Elastic email hits 90% of your subscription

    Currently you get an email when you hit 70% and 100%. That's a very big gap.
    A 90% limit reached lets you know when it's really critical.

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    51 votes

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    planned  ·  10 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Add e-mail body to Elastic email logs

    It took 3 days for support to get the body of 82 e-mails that were bounced for some reason... Ingoing and outgoing mails. We had to know the content of the e-mail since, website contact form e-mails, purchase confirmation e-mails, and so on, were not delivered.

    Since this is critical to us and our clients, it would be nice, if we could have the content of e-mails in the logs.

    2 votes

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  18. Direct Git deployment (no intermediate Git hosting)

    I've been using a lot of other hosts these days (Pantheon, Fortrabbit, etc.) that provide a git endpoint – pushing a commit will then deploy the code and run composer install.

    This removes the need for an intermediary like Github, Gitlab, Beanstalk etc. and makes everything a lot more streamlined.

    Not having this is probably the #1 reason I don't use Cloudways more.

    1 vote

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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Plugin or snippet to put the server name on wp-admin toolbar

    This might be useful for agency owners like me who have a lot of sites on different servers on Cloudways. A simple drop in plugin or snippet that would display the NAME of the Cloudways server in the WordPress admin toolbar.

    No settings. Just display the pretty name of the server.

    A simple plugin like this would be something we could deploy the IWP on all of our sites very quickly.

    We now have 10 servers, and almost anytime I have to jump into SFTP, I've got to first look at my list of what server is this site on.…

    1 vote

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    under review  ·  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Update ImageMagick to support AVIF

    The current version of ImageMagick is from the legacy (v6) branch. Updating to the latest version of the v7 branch would allow for AVIF image format support. AVIF has been out for a couple years now and can provide substantially better compression than WebP.

    1 vote

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