Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Chevereto

    Chevereto is an Open Source self-hosted image sharing solution. It allows to use the cloud to store photos for all sorts of purposes.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to turn off offsite backups

    Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Running reds versions is 2+ years old

    Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)

    Since the release of 5.0.3. REDIS had 17 updates(!)

    When can we see an update?

    Thanks,

    Ed

    4 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow users to enable/disable curl on individual applications

    I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.

    Would be helpful if:

    • Users could control this without needing support from Cloudways team
    • It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).

    *Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Casbay as Asia VPS provider

    https://www.casbay.com/asia-vps-hosting
    https://www.casbay.com/vps-hosting-malaysia

    VPS Hosting from $5.59 per month
    1 vCPU, 1GB RAM, 20GB SSD, 100Mbps Bandwidth

    Certified Data Center in Singapore & Malaysia.

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow me to create my own server config defaults

    I have wished for a way to create my own defaults for settings that automatically get propagated to new servers. This would include config options available in:

    • Server Management > Settings and Packages (especially Basic, Advanced, and Packages)
    • Application Management > Applications Settings (especially General and PHP FPM config)

    It would save time to not have to go manually change all the config on each server but have it automatically create the server with my preferred settings.

    Thanks!

    3 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Elastic Cloud For Everyone

    Assign Resources Manually Its Just Simply Not A Job For A Human ,
    This Is A Robot Job , I Can Assure All My Friends Here At Cloudways , Will Be So Happy With This , And Promote Cloudways As The Best VPS Provider Will Be Much More Easier ... Winnings For Everyone ... I Can See The Supermassive Flood Of Users Will Get Here With This New Feature ...

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bring back the one click installs that you removed?

    Part of the reason I switched to cloudways was how you promoted it as easy to use and manage. Part of that was the one click installs. But you have removed some of these (drupal for example), ones that attracted me to this service. Stop removing features... Honestly I am not sure why I switched to this service.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add GRPC php Extension to All servers

    because all modern laravel applications working with google firebase, they need to GRPC php Extension to work probably, it is require to work with firebase.
    please add it as a default Extension , So as not to hinder our work.

    thank you ,,

    2 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Breeze js grouping needs more filtering

    Hello, i'm using your breeze plugin on my site.
    I'd like to use your group js files feature, but it's missing an exlude rule for inline scripts. I can only exlude scripts that have a src file.
    There could be critical scripts running inline that never should be moved or cached in any way. (Ex. prices)

    I think this feature would be useful for many people, please let me know if this can / will be implemented.

    Thanks.

    1 vote

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  12. support git submodules

    having shared libraries between applications is a nightmare on the cloudways platform. It would be super simple if it just supported git submodules

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. additional a simple note field for staging site(s)

    hi, when i create a staging site, i can`t find a field to write down a note to remark/record some details.

    it will be more convenience/handy if can have a simple note field for write and keep my remarks.

    5 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow to define bash aliases for app user

    The master user can define bash aliases in .bash_aliases file, but an app user can't do the same, there is no way to define aliases and load them automatically on ssh login
    Would be great to be able to define such bash aliases file for app user!

    2 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. save server configuration & power off servers to save money

    save server configuration & power off servers to save money.

    To be able to either - turn off as server and not get charged.
    or
    save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow more refined options for team members raising/viewing support tickets

    Hi - currently if you add a team member you can allow them to raise/view/respond to support tickets or not. it's either on for the whole account or off.

    But just like giving them console access to a specific server/application only, it would be useful to be able to restrict their support tickets to be only for that application and to be able to read/respond only to support tickets they'd raised themselves or perhaps were about that server/application.

    Otherwise you end up with people with a designated role on one specific app being able to see what's going on with…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. SEPA direct debit

    Instead of paying automatically via creditcard, please provide SEPA direct debit for IBAN.

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  20. Create your own custom application template

    Would be great if it was possible to create your own application templates with the default plugins/themes/settings that very often are in use.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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