Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Custom User Menu

    Cloudways has many settings. They are simple to find and understand, however, in a daily basis, we use just a few of them.

    That's why would be great the abillty to add some links to a user personalized menu trhought shortcuts in the dashboard.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Authenticated Origin Pulls / SSLVerifyClient require

    I'm new customer, and previous tenant has domains pointing to my IP.
    My server is being hammered, tried blocking malicious traffic many different ways already, but need to enable Apache option SSLVerifyClient require.

    It means, the webserver will only accept connections from cloudflare, and nobody else. Quite common for people to bypass cloudflare, and hack into the origin server directly.

    If you let me edit the server.apache file, I would put the following:

    SSLCertificateFile "/applications/xxx/privatehtml/cert2020.crt"
    SSLCertificateKeyFile "/applications/xxx/private
    html/cert2020.key"
    SSLCACertificateFile "/applications/xxx/private_html/server-ca.crt"
    SSLVerifyClient require

    Authenticated Origin Pulls
    Authenticated Origin Pulls allow you to cryptographically verify that requests to your origin server…

    3 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. One Click auto update all WordPress installs

    Just it. Keep them up to date easily

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  5. Paypal Recurring Payments

    We need Paypal Recurring billing. I don;t have a credit card and I hate to login everytime and pay with Paypal. Could you please enable Paypal Recurring payments.

    2 votes
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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. Live Shadow Server

    Would it be possible to have a duplicate server that is 1 hour behind the existing server to act as a backup?

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add search to own applications list

    It would be great if you could search the applications list with a keyword.

    Now we have many applications on different servers and it is a bit cumbersome to find the correct application.

    This is how I now do it:
    1. Go to applications list and select one application by random
    2. Change server from the top drop down list
    3. Change to correct application in applications drop down list

    It would be great for applications list to have a search functionality.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Better UI

    Please make the user backend more user friendly and a clean UI. Vultr does this well

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. ESI in WordPress

    ESI (Edge Side Includes) can be enabled in NGINX/Varnish as suggested by this link -
    https://www.fastfwd.com/get-yourself-a-faster-website-with-varnish-cache-and-esi/

    please enable it & give us a working example how to implement it in WordPress.

    Thanks

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. iOS mobile app for complete and easy management of cloudways platform.

    Please create an iOS app so I can easily manage your platform and get timely notifications.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cloudways Review

    Cloudways had its humble beginning in 2009 under the supervision of Pere Hospital, Aaqib Gadit & Uzair Gadit. https://www.cloudhostingfacts.com/cloudways-review/

    1 vote
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add vultr HF 8GB and 16 to Frankfurt

    We need to be able to scale up our vultr HF server also in Europe.
    Please add the option to scale up at least to 16GB

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Regarding IPV6 enable

    Nowadays people are moving to faster internet connection so most users are using IPV6.
    But in CloudWays there is no option to enable ipv6 on Servers (Digitalocean).

    So some times who are using the only ipv6, their end our website will not load up.

    So here is my request to CloudWays team enable IPV6 for better performance on servers and customer satisfaction.

    Regards,
    Mainak

    31 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please add Light Speed Technology

    Please add Light Speed Technology!

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. let users know which port is used by SFTP

    currently the master credentials screen for SFTP is not complete.
    you have to watch a video on FTP setup to know that cloudways uses Port: 22

    It would be very helpful to add this information beneath the existing master credentials:

    Public IP
    username
    password
    port

    without knowing that the port number is 22 you can't login to SFTP.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Excellent Service

    I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to disable Off-site Backup

    1) Off-site backup is a paid service. Please allow us to disable it if we want to.

    2) What's your reasoning for rounding up backup charges on $0.5 increments?

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Excellent service

    I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add option to Archive Servers

    Sometimes we use Cloudways for a project that goes on hold for months or longer.
    Rather than just leave the server running (high cost) or downloading the individual backup dumps of each app on the server before deleting it (high effort)

    It would be super useful to keep the full backup of the server/apps on the remote backup and delete the cloud server "Archive the server"

    Then when we need to server again it can be fully restored (with all the individual settings!) to a new cloudways hosted server.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cloudways platform in different languages

    Would be nice to have the platform on spanish for example.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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