Service Improvement

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  1. Restore an app from backup it's asking me to rollback/delete - The buttons wording is unclear and ambiguous. Need a better explanation.

    Restore an app from backup it's asking me to rollback/delete - The buttons' wording is unclear and ambiguous. Need a better explanation on the process and the outcome for each button and choice.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Auto SSL Renewal with HTTP Basic Auth

    Hello,

    I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.

    Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.

    1 vote

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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Post-migration synchronization delay notice

    I had my first migration and it failed (sort of) - the application crashed and was unavailable, and was also impossible to delete.

    I tried another migration, with the same result - but by the time the second migration was completed, the first one suddenly started working!

    The support agent was just as confused as I was. He did mention this problem occurs sometimes.

    I suggest to include a small "please allow 5 minutes after migration for server synchronization". This could save a lot of support time and frustration (After the second migration failed I was ready to throw in…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Display Backup storage requirements

    Cloudways server backups require at least 50% storage space of the server to perform a full backup. This mean's although they are moved off the server once complete if you are currently using 51GB of 100GB storage the full server backups will fail to run. For those that backups are important to, at least 50% must always be available.

    It would be good to have a feature somewhere in the server management that won't allow you to fill the server more than 50%.

    Other suggestion:
    - Warnings to say "Your website is 51% full, backups won't run! Free up storage…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  5. ability to update admin panel url link

    After using security plugins to change the wp-admin URL I would like to be able to change the URL link in the admin panel section of an application. It seems like a simple change.

    1 vote

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  6. Security

    Hi there,

    I recently learned about the login lock feature at BigScoots.

    The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:

    https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock

    Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.

    2 votes

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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Notification when Elastic email hits 90% of your subscription

    Currently you get an email when you hit 70% and 100%. That's a very big gap.
    A 90% limit reached lets you know when it's really critical.

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    50 votes

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    planned  ·  10 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Add e-mail body to Elastic email logs

    It took 3 days for support to get the body of 82 e-mails that were bounced for some reason... Ingoing and outgoing mails. We had to know the content of the e-mail since, website contact form e-mails, purchase confirmation e-mails, and so on, were not delivered.

    Since this is critical to us and our clients, it would be nice, if we could have the content of e-mails in the logs.

    2 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Direct Git deployment (no intermediate Git hosting)

    I've been using a lot of other hosts these days (Pantheon, Fortrabbit, etc.) that provide a git endpoint – pushing a commit will then deploy the code and run composer install.

    This removes the need for an intermediary like Github, Gitlab, Beanstalk etc. and makes everything a lot more streamlined.

    Not having this is probably the #1 reason I don't use Cloudways more.

    1 vote

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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Plugin or snippet to put the server name on wp-admin toolbar

    This might be useful for agency owners like me who have a lot of sites on different servers on Cloudways. A simple drop in plugin or snippet that would display the NAME of the Cloudways server in the WordPress admin toolbar.

    No settings. Just display the pretty name of the server.

    A simple plugin like this would be something we could deploy the IWP on all of our sites very quickly.

    We now have 10 servers, and almost anytime I have to jump into SFTP, I've got to first look at my list of what server is this site on.…

    1 vote

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    under review  ·  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Update ImageMagick to support AVIF

    The current version of ImageMagick is from the legacy (v6) branch. Updating to the latest version of the v7 branch would allow for AVIF image format support. AVIF has been out for a couple years now and can provide substantially better compression than WebP.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 1 vote

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  14. Suggestion regarding Breeze functionality

    (A quick and important disclaimer: I'm not expert and the suggestions below are not based on any technical or professional test. There are based on few experiences gathered from using other WP caching plugins, and the way those plugins function)

    I want to really commend CloudWays team for the recent Breeze WP plugin 2.0 update. AMAZING!

    Switching from other speed plugins, including WP-Rocket, and installing the new update increased my site speed significantly; I was shocked! Great thumps up to you guys!

    But I have a suggestion. I noticed that Redis cache get cleared completely when any page is updated,…

    1 vote

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  15. Add a note option for whitelisted IP addresses

    Under the security tab, make it possible to add a note for every whitelisted IP address. Then I can remember which IP address is the one off coworking space, which is the developer that’s no longer working for us, quickly find my old IP address after my ISP changes it again, etc. -- all allowing me to keep IP addresses that are whitelisted tidy and at a minimum.

    1 vote

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  16. Allow us to change WP admin password from a migrated domain

    Apparently, I cannot change the password for my domains that were migrated over from a different host. I have to use my old login credentials from before.

    1 vote

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  17. Have a Password Protect for any Application just like Staging Applications

    Just simply allow the same password protection option from the UI like staging applications have for any application.

    4 votes

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  18. Create custom URL for new Cloudways apps - without subdomains

    For example...
    we could change: wordpress-565604-2320235.cloudwaysapps.com
    to: easyname.cloudwaysapps.com

    This is a common feature on WPengine. Screenshot: https://imgur.com/a/hqEZfVj

    Currently, the only way to do this on cloudways is to make a subdomain. However this...
    1. Makes launch more complicated because you have to migrate to a new app before pointing domain.
    2. Bloats the primary domain.

    2 votes

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  19. You must have a Data Center in Turkey

    I am satisfied with your service for now
    Not having a server in Turkey is a huge shortcoming.
    I chose Frankfurt as the server location, but it's still far away
    In addition, the dollar rate in our country is very high, about 14 times more valuable.
    This is big money for us.
    I suggest you do a study with countries where the dollar is very valuable.

    1 vote

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  20. Be able to name and order IPs

    Hi !

    It would be interesting to be able to create groups of IPs and name or tag these IPs in order to visually understand who has been given access to MySQL/SSH services.

    Example :

    External company 1: 127.0.0.1 127.0.0.2 127.0.0.3
    External company 2: 172.0.0.1 172.0.0.2
    Freelance dev: 120.0.0.1
    My company: Ips list ....

    Thx

    1 vote

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