Service Improvement

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  1. Allow exceptions to "Direct PHP files access"

    I'd find it really useful to be able to add exceptions to this rule by specifying specific URLs you want to allow direct access for. For example AJAX calls to PHP it might be necessary to have.

    16 votes

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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Site Lock

    Please add an option to lock site like Elementor Cloud.

    "When Site Lock is enabled, website visitors will be blocked by a lock screen and will be required to enter a pin code to view the site. Websites with Site Lock enabled will not be discoverable by search engines."

    https://elementor.com/help/learn-what-site-lock-is/

    1 vote

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  3. Custom Name Server for Cloudflare Enterprise add-on

    Cloudflare has a business level option to create custom name servers.
    With so many enterprise options with the 'Cloudflare enterprise' add-on,
    incuding the cname of secure.cloudways.cloud

    I would request custom name servers to be part of the offering.
    It could be as simple as cloudways.ns.cloudflare.com
    or as detailed as ns.mydomain.com

    Thanks

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Increase Max Storage on Amazon EC2 or Addon for Amazon S3 Cloud Storage

    Increase max storage scalability for the Amazon EC2 server or an addon for Amazon S3 Cloud Storage.

    1 vote

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  5. Improve staging environment for websites that use Woocommerce + Elementor

    Paraphrasing an idea put forward for Magento sites...
    The staging area is useless for us at the moment as our users constantly post and sell products, so by the time we have finished work on the staging site updating pages there have been new products added, products sold and so on...this means we cannot merge the staging site with live as it overwrites the orders and products in the database.

    An option to exclude data specific to users, products, sales, etc, would be most welcome, so that we could push page layout and interface developments without affecting other content of…

    14 votes

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    10 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Allow CW Signup with any email address (not only Gmail)

    Currently, it's only possible to create a new account with either a Gmail address or a branded email address.

    I strongly encourage you and suggest allowing any email addresses to create a Cloudways account.

    Gmail → can't force a client to use Gmail
    Branded email → if the branded email should be migrated to Cloudways (using Rackspace) then its not recommended to use this email address to manage the CW account itself.

    Workaround: Change email address after account creation. But this can be only done once. And it's again an annoying process for a client who needs to do that…

    2 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. WordPress Security & Speed Like Rocket.net Hosting

    Hi,

    We want cloudways to improve their speed and security like Rocket.net. They have just launched one more best feature: https://rocket.net/features/wordpress-activity-logging/

    With this admin can check Wordpress activity of users and it is best feature for security purpose. Not only that they are doing very best in terms of security and also in Speed.

    Their speed is too fast, they have inbuild optimization settings including image optimization, caching and much more. If we migrate site to Rocket.net so by just migrating site their speed is too fast.

    We request cloudways to check Rocket.net hosting and see their technology as how…

    1 vote

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  8. Update MariaDB to a newer version

    Would you please update MariaDB
    Version 10.4 is from 2018
    Today they have version 10.7 already

    3 votes

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  9. 2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    23 votes

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    68 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add block storage integration to Wasabi and Backblaze

    For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.

    1 vote

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  12. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    17 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow IPv6 whitelisting of SQL databases.

    Allow IPv6 addresses to be whitelisted in the MySQL security options.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Add MySQL Variables

    Please add the following MySQL Variables in settings so that we can manage and configure the the Database to get rid of errors like "General error: 2006 MySQL server has gone away" and so on.

    connecttimeout 10
    delayed
    inserttimeout 300
    have
    statementtimeout YES
    innodb
    flushlogattimeout 1
    innodb
    lockwaittimeout 300
    innodbrollbackontimeout OFF
    interactive
    timeout 180
    lockwaittimeout 31536000
    netreadtimeout 30
    netwritetimeout 60
    rplstopslavetimeout 31536000
    slave
    nettimeout 60
    wait
    timeout 300

    1 vote

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  15. The web site does not tell much about hosting databases and APIs.

    The web site does not tell much about hosting databases and APIs. For example, I want to host a MySQL database for a C# Windows Forms application - Is this possible>?

    1 vote

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  16. Odoo , PostgreSQL Support with Cloudways

    Hello ,

    It will be great to support PostgreSQL or Odoo ERP in CloudWays VPS , Odoo is the most popular opensource system in the market now & already there a lot of hosting Odoo dedicated just like (wordpress, WooCommerce, Magento ...etc)

    1 vote

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  17. Add identifiable text in application URL.

    Adding characters from the application name into the URL will help tremendously for editing - Staging editors would be able to easily identify which site/window is open when editing multiple sites at the same time.

    1 vote

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  18. Better whitelisting for Bot Protection

    IP whitelisted via Server > Security should also whitelist IP for Bot Protection on all apps. I have had to have support reps manually whitelist my client's IP when they were blocked by Bot Protection. I couldn't find their IP to be able to whitelist it. I want to be able to manually and globally whitelist an IP and it would make sense to tie it into the Server > Security whitelist option or if that is not possible, just an easy way to do it via Bot Protection settings.

    3 votes

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  19. ability to include certain files/folders on staging

    much like the exclude button under staging management - it would be useful to select exactly what file you want to update for two reasons, one deployment would be speedier and less likely to cause any unexpected or unwanted updates

    4 votes

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  20. Update to composer v2 and add cache folder

    Please update Composer to version 2.

    Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See https://blog.packagist.com/deprecating-composer-1-support/

    Also, allow a user to write to composers cache folder:

    "Cannot create cache directory /home/12341234.cloudwaysapps.com/hfjhsdkfhdsjkf/.cache/composer/repo/https---repo.packagist.org/, or directory is not writable. Proceeding without cache"

    1 vote

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