Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. modify nginx / apache configs per app

    Necessary for security hardening of production sites - magento or wordpress need the nginx configs hardened for sure

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. add info section about OS / packages

    Useful for when you need to make dev version of websites / servers, you need everyhting to be the same.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Always late in introducing latest PHP version.

    Why you people are always late in introducing the latest PHP version. While your competitors have already upgraded.

    Check this Kinsta has already upgraded to the latest 7.4 PHP: https://twitter.com/austinginder/status/1200430165463048198

    3 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Implement shared files/folders when deploying with git

    It would be great if you had the ability to define shared files and folders that symlink to your deployment when you clone a repository using the "Deploy with git" tool on the dashboard.

    This way we can keep config files and upload folders seperate and they are not removed when you deploy.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add nextcloud

    Please add nextcloud

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Implementation of OpenLiteSpeed (OLS)

    LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add averages to data displayed on Monitoring Details tab

    When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Upgrade PHP 7.3, 7.2 & 7.1 to current iterations

    Upgrade PHP 7.3, 7.2 & 7.1 to current iterations.
    Security vulnerability alerts for the following versions of PHP

    PHP 7.1 versions prior to 7.1.32
    
    PHP 7.2 versions prior to 7.2.22
    PHP 7.3 versions prior to 7.3.9

    As of today, There are currently no reports of these vulnerabilities being exploited in the wild.
    Successfully exploiting the most severe of these vulnerabilities could allow for arbitrary code execution in the context of the affected application. Depending on the privileges associated with the application, an attacker could install programs; view, change, or delete data; or create new accounts with full user rights. Failed…

    6 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add option for password protection for all apps, not just staging

    This is a great feature for the staging sites, however, we often run into the instance where we are doing a new website build for a client and don't already host their primary site. In this case, we are setting up a standalone app for the new project, but would also like to have to ability to turn on password protection as if it were a staging site.

    12 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Litespeed Web Server For Batter Website Speed and Performance

    ☛ LiteSpeed reduces hardware costs
    ☛ LiteSpeed Web Server will increase security
    ☛ The LiteSpeed Web Server increases performance
    ☛ You get better results and more profit also Good in SEO

    2 votes
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can we please get actual 24hr / 365 Live chat?

    Can we please get actual 24hr / 365 Live chat? The chat bot is very frustrating and customers wanted to just get referred to an article they would go to the knowledge centre.

    2 votes
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add OpenLiteSpeed WordPress.

    Cloudways should also add the Open-source version of the LiteSpeed Webserver which is the direct competitor of NGINX.

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow supervisor for Craft CMS (Easy win for cloudways)

    I really want to use cloudways, it is ideal in every other way except for the fact I can't use supervisor to run the Craft CMS job queue.

    The frustrating thing is that supervisor is available and ready to use for laravel. All it would take would be to allow you to add 'craft queue/listen' as a job.

    This would go hand in hand with this request: https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/9592845-add-craft-cms-as-new-supported-application

    I think you would see a major uptake if you had decent Craft CMS support.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Applications Window

    Please add the ability to choose how many Applications will load up onto the Applications page at any one time, it's really annoying having to click to cycle through the applications 10 at a time.

    I'd like to see the option for 10, 25, 50, 100 or all to be added here.

    It would also be good if these projects could be drag and drop sorted into an order that works for us as developers. Maybe add colour coding for which Server any project is on too.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. PHP worker reporting utilization reporting

    I I suggest you have some reporting on PHP worker and cache utlization similar to what kinsta hositng has:
    See this: https://kinsta.com/knowledgebase/php-workers/

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {

    add_header  X-Robots-Tag "noindex, noarchive, nosnippet";
    

    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Login to Wordpress as Admin with 1-Click

    I like how Plesk WordPress Toolkit allows logging into WordPress admin with 1 click, instead of needing to copy and paste login info.
    This is especially useful when hosting multiple Wordpress websites

    Now its bad that it always shows the default Cloudways admin login even after migrating or changing the login.

    also, allow changing admin login from the dashboard.

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Account Operations Cockpit

    An account having multiple servers organized in teams and projects, makes it difficult to monitor all the deployments without needing to go into each server separately and the notifications are just too many to handle or even to effectively locate a problem.

    Would be very useful to have a cockpit panel which gives a birds eye view of all the servers (logically organized in to teams and projects) showing a summary status that includes;

    Server level availability, accessibility and general health status (CPU, Mem, Disk).
    

    If more information is needed on a specific server a drill down to the monitoring…

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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