Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Adding the new Debian 10 + PHP 7.4

    during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now

    15 votes
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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    7 votes
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    started  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Labels and wildcards for database whitelist

    Add the ability to label IPs added to the remote DB whitelist so you can add your own identifier to IPs. And also add the ability to wildcard IPs by range eg. 5.40.%.%, and also the ability to add by domain name in addition to IP. This will allow for better management and greater control of whitelisted IPs

    3 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Flush Redis cache button

    Hi. It would be very useful to have a button to flush Redis cache, since you published a tutorial about that software, but there isn't a simple option to clear it when something goes wrong with WordPress (e.g. https://wordpress.org/support/topic/blank-homepage-after-update-to-2-0-9/)

    Thanks.

    3 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Security Service

    for now cloudways features are the most complete and better than all hosting I know. I hope Cloudwaya soon adds security services at a low price then everything is perfect

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Uninstall New Relic option on Settings & Packages >> Packages

    I would like to kindly suggest an option on "Settings & Packages --> Packages" to "Uninstall New Relic" from our servers, and this would automatically remove all those NR scripts on that server.

    I keep wondering how much Live Chat & Tickets it could save to Cloudways! This would save so many resources!

    6 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bulk enable bot protection on all apps over a server

    I want to know if there is a possibility to enable bot protection on all of the apps under a server at once. I asked the support team but they have said no. I badly need that since that could possibly save days of work as I have over 100 websites running under your servers.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. Plase add postgres sql along with mysql....

    Please add Postgres SQL along with MySQL

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. You should add File Manager feature.

    There's no File Manager option in your Cloudways admin dashboard. It's very bad thing though! You must have this "File manager" feature. It's a common feature for all the Hosting provider.

    3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Bot Protection Stats To The Server Monitoring Section

    Bot Protection is a great idea, but the new release didn't come with any reporting tools that allow the checking of all applications with Bot Protection enabled. At the moment we have to review 70+ applications individually, which takes 30-80+ minutes to review them.

    By adding a section to monitoring for the server, it would give a window into all applications at once so we can quickly identify any installation that is under threat/pressure.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Atomic Git deployment ( no downtime )

    I know you have git web hook and git deployment via a pull but I would love to see more functionality here. For example Envoyer.io and runcloud.io offer no downtime full pull with ability to run commands such as composer update. Also to be able to store say 6 versions of recent pulls.

    You could have a releases folder and a current folder with a symlink to the latest release. This would enable the new website to only go live one full set of files and commands have been executed before updating symlink. Also enables you to go back to…

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow Remote-SSH (addon) connection from VS Code

    When using Remote-SSH addon for VS Code:
    https://marketplace.visualstudio.com/items?itemName=ms-vscode-remote.remote-ssh

    I think it tries to install something on host (and fails).
    Allowing to do so will support working on remote files directly from VS Code which will be super-cool and convenient
    =)

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. unbranded for resellers

    Remove your branding from file paths as default. Also supply unbranded cache plugin. Resellers like myself do not want this and it is a real problem. Server pilot do not have their branding everywhere and it just make a barrier to using your service ie ‘/home/master/application/NAME-of-APPLICATION/public_html rather than /home/444739.cloudwaysapps.com/z

    2 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. update magento2 version ..latest version is 2.3.5 sp1

    update the magento 2 application, latest magento 2 version fixed some security bugs.. :)

    3 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  16. Update Search Engine Visibility Checkbox

    Hi, I would really like the ability to update "Search Engine Visibility" in WordPress when I'm pushing my site to production. Right now when I push my staging to production, the checkbox to discourage search engine from indexing the site gets checked. I would really like there to be an option where this can be overwritten or changed on the push. This is something that seems to get missed when the site gets deployed. ManageWP does a wonderful job at doing this.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please Add Litespeed Wordpress Version .

    Please Add Litespeed Wordpress Version,

    100 votes
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    55 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display remaining Lets encrypt SSL limit

    SSL has rate limit for SSL certificates which is reset in 12hrs. This limit should be displayed on SSL page so that user can be careful.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Better explanation: ATTACHING WARNING.

    The first waring says something about cloning the server.
    In a chat with support, they mentioned:
    "it is saying that once you increase that you can't revert that and you may need to clone your server if you wanna revert block storage"
    That explains the first warning more clear think.

    Kind regards,

    Niels de Vries

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Two factor authentication - Mandatory for Team Members

    Please add the ability for main/primary account holders to force TFA use for all Team Member accounts. Not having this capability (or the ability to see TFA status on Team Member accounts) is a significant security hole, of the type that could lead us to migrate away.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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