Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Regarding IPV6 enable

    Nowadays people are moving to faster internet connection so most users are using IPV6.
    But in CloudWays there is no option to enable ipv6 on Servers (Digitalocean).

    So some times who are using the only ipv6, their end our website will not load up.

    So here is my request to CloudWays team enable IPV6 for better performance on servers and customer satisfaction.

    Regards,
    Mainak

    25 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Clustering Mariadb

    Time to scale out. So we are looking for clustering options for Maria db. Galleria?

    2 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. You should add File Manager feature.

    There's no File Manager option in your Cloudways admin dashboard. It's very bad thing though! You must have this "File manager" feature. It's a common feature for all the Hosting provider.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Node+NPM Update options

    Please let us update Node+NPM versions / choose which version we want?

    Thanks.

    12 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    29 votes
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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Possibility to add Applications in subdirectories

    It's very simple on Cloudways Console to map a domain or subdomain. It would be great to have the same possibility when we need to map subdirectories with applications.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Check for the blacklist IP before assigning Server IP

    Hello Team,

    Can you please add some feature where it'll check for the blacklist before assigning server IP?

    It seems like someone else was using assigned server IP before it's assigning to the user and they have abused the server so their IP is under blacklist and that blacklist server IP is not going to be useful for the new user.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow DDNS Hostname for IP in Security

    I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
    Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
    The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. create a drop-down for "SSL ciphers" in the "APPLICATION SETTINGS" below the "TLS VERSIONS" for customers who want only strong SSL ciphers

    Customers can get an A+ rating on https://www.ssllabs.com/ssltest/ if you:
    Add an "SSL ciphers" drop-down for customers that are interested in only using strong SSL ciphers.

    You can consider your current ciphers as "default", and add an option for "most secure" that allows customers to select a pre-defined "A+ rated" SSL cipher configuration.

    The "SSL Cipher" configuration would go below the existing "TLS VERSIONS" option in the "APPLICATION SETTINGS" > "GENERAL" > "TLS VERSIONS" configuration interface.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. ability to exclude certain files/folders on staging > live push

    This would give the ability to exclude certain staging related configuration files or logs, etc. Would be very helpful for a lot of users I think. If you agree vote up!

    21 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Set Preferred settings for new applications

    When creating a new application, I have to go in and enable/disable all of my preferred settings (like enabling SSH, disabling Varnish, creating SSH credentials and importing my public key).

    It'd be great if I could have my preferred settings saved as a template when creating a new application. SSH credentials can be automatically generated, but the public key set in the template and applied automatically.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Laravel 7

    As Laravel 7 is the latest version, would like to see Laravel 7 app in the applications list

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. massively improve customer support

    I have never been impressed with Cloudways' "customer support" from the beginning. It's generally obstructive, ignores the question, is poorly trained and just re-directs you to guides. On top of this, the Live Chat function has been greyed out for a year and Cloudways can't resolve it. Recently, it's got even worse so time to leave.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please add Backup Comment option in application backup and server backup

    Please Add Backup Comment option in application backup and server backup so that we can input why was a backup created at this time and which one to chose when restoring from backup.

    2 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Solar Services in Perth

    As the cost per Kw/h of energy from municipal power grids continues to rise each year, many homeowners are seeking long-term alternatives to reduce their energy bills.
    Solar Panel Cost Price is a solar panels system provider company. We are providing solar panel services for commercial and residential use.
    Solar energy is a great alternative to drawing power from the electric grid and saves homeowners substantially in the long run while also benefiting the environment.
    For low-cost installation, contact us.
    https://solarpanelcostprice.com.au/

    https://solarpanelcostprice.com.au/1kw-solar-panel-system/
    https://solarpanelcostprice.com.au/2kw-solar-panel-installation/
    https://solarpanelcostprice.com.au/3kw-solar-power-system/
    https://solarpanelcostprice.com.au/4kw-solar-power-system/
    https://solarpanelcostprice.com.au/5kw-solar-panel-systems/

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow restore points to be cloned to staging

    Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Multisite staging

    It would be wonderful to see a high quality staging feature for wordpress multisite with a woocommerce store and WPML on it.

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. Disponibilizar versões atuais do Magento 2

    Colocar a nova versão do Magento na criação da aplicação Magento 2. E sempre atualizar de acordo com as atualizações do Magento.

    1 vote
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  20. Solar Panel Cost Price

    Solar Panel Cost Price is solar panels system provider company. We are providing solar panel services for commercial and residential use. For installation of solar panels please contact us.

    https://solarpanelcostprice.com.au/1-5kw-solar-power-system/

    https://solarpanelcostprice.com.au/6kw-solar-power-systems/

    https://solarpanelcostprice.com.au/8kw-solar-panel-system/

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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