Service Improvement

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  1. Support Amazon C3 family instances

    We are paying for an instance that is way over spaced just to acquire the processing capability that a c3.xlarge will provide without the costly RAM which we do not need.

    Prestashop is a process hungry system. If Cloudways professes to be a Prestashop hosting expert I would have thought you would have known this and accommodated the processing power required on a competitive basis.

    1 vote
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. fix "how to add an ANAME"

    https://support.cloudways.com/entries/58407916-How-to-point-my-root-domain-to-my-new-Cloudways-server

    option 1 ends in the middle.
    Your missing a clear explanation of how to add an ANAME.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    completed  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. 14 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add APC Settings to the Server Control Panel

    Instead of having to contact support or use .htaccess files to manage APC settings, having the APC Settings directly on the dashboard would be nice

    6 votes
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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    By now we have added APC memory. Let us know what else you would want to see under Server Settings related to APC and we will make it happen.

    Cloudways Team

  6. Possibility to create folder above public_html for ClicknGO plan

    ClicknGo plan does not allow to create a folder above publichtml. We have an application that requires repository folder created above publichtml to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.

    9 votes
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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. 43 votes
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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Laravel

    CloudWays is a great hosting platform, but I would like to see dedicated support built in for Laravel, this would simplify having to set up Laravel for APC/Memcached and would also negate having to play around with the folder structure of laravel (index.php being in the public folder of the application install)

    5 votes
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    4 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  9. 7 votes
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    completed  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow cloning of the apps between different servers under the same Click&Go account

    It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.

    42 votes
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    10 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Cloudways

    This is now live. In the Application tab, if you click on clone for any application you can now choose:

    • Clone on same server.
    • Clone to new server.
    • Clone to any other existing server in your account.

    Cloudways Team

  11. Full Screen for MySQL manager

    Could you allow 100% width for the MySQL manager. The current boxed design only allows a viewable width of 730px which makes it difficult to view data tables with lots of columns.

    It's a MySQL manager, it doesn't need to be pretty. Usability should take precendant.

    5 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to announce that this has been completed and deployed to all our servers.

    Thanks for your feedback and for pushing us to get it done! :)

    Cloudways Team

  12. 17 votes
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    3 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Support to change the Document-Root of an Application (custom web root)

    Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.

    4 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live and you can find it in the Application Tab under the rename application folder option.

    We are creating a KB for this.

    Cloudways Team

  14. Add mysql default encoding to server settings

    Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
    It should be set to utf8 general

    4 votes
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    4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes
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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. add wp-cli as a part of the WordPress application

    It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.

    9 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offer a list view of servers (so more compressed view than current)

    The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

    I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

    8 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. you need monitoring

    this is the second time that my SQL stops working.
    If I look at my server it says everything is fine
    it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
    I did not get any warning, this is not acceptable.
    all my sites were down when they only have little activity
    nobody was working on anything this afternoon when I see the memory plunge briefly

    You should have a system to restart mysql automatically

    This has never happened to me on any other server before

    11 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. 4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. 6 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
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