Service Improvement

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  1. Add a note option for whitelisted IP addresses

    Under the security tab, make it possible to add a note for every whitelisted IP address. Then I can remember which IP address is the one off coworking space, which is the developer that’s no longer working for us, quickly find my old IP address after my ISP changes it again, etc. -- all allowing me to keep IP addresses that are whitelisted tidy and at a minimum.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow us to change WP admin password from a migrated domain

    Apparently, I cannot change the password for my domains that were migrated over from a different host. I have to use my old login credentials from before.

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  3. You must have a Data Center in Turkey

    I am satisfied with your service for now
    Not having a server in Turkey is a huge shortcoming.
    I chose Frankfurt as the server location, but it's still far away
    In addition, the dollar rate in our country is very high, about 14 times more valuable.
    This is big money for us.
    I suggest you do a study with countries where the dollar is very valuable.

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Monitoring during update of settings

    I would like to have monitoring enabled to be visualize while doing the update of settings in my server.

    This is a crucial time to have that information, as problems tends to arise when configuration changes, so being blocked by entering into server details while settings are being updated is not a good UX.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Able to turn-off session timeout in the Cloudways Platform

    Throughout the day, I am logged out of the Cloudways platform and must re-login in order to access it. When you need to monitor sites then this can become very annoying.

    I understand this is due to security reasons, when talking to customer support they also confirmed this and mentions that this is due to a session timeout and an additional layer of security for the portal. They also mentioned that there is no option to unset it.

    It would be great if we can decide ourselves if we want to use this security measure and it should be possible…

    1 vote

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  6. Permalinks should be set to Post name by default when installing WordPress

    Permalinks should be set as Post name as a default. Just like when you are using the local development tool made by local by flywheel which was purchased by WPEngine.

    2 votes

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  7. Allow us to completely remove applications

    I would like to be able to delete applications from deleted applications without having to wait 15 days.

    2 votes

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  8. Easy way to report Abuse

    i have been receiving spam emails from your customers, and i cannot find an easy way to report this abuse.
    should make an easy to find contact page on your website to report.

    1 vote

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  9. Monitoring info at scale

    Hello!
    https://fluid.services/wp-content/uploads/2021/04/stats1.jpg
    It would be nice if some of these stats could be displayed
    https://fluid.services/wp-content/uploads/2021/04/stats3.jpg
    in this area when looking at all servers
    i have a bunch of servers now and it would just make my life easier to see some of that info at scale
    and I'd be more likely to upgrade something (more money for you guys) if I can see it all in a list like that
    that's it! Just wanted to pass it along as something to consider down the line! I'd consider it a quality of life improvement for customers with multiple servers :)

    7 votes

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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Applications List View: Enable Pagination Setting of X Items per Page

    The current application list view default to 10 applications per page:
    -> It is NOT possible to change the number of items per page.

    Suggest to enable pagination setting for number of items per page. This is a simple UI adjustment, but very useful for daily application management.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  11. We need Storage Option to offload WordPress video, audio, photos, & other uploads to a secondary storage.

    Membership sites and Course websites can easily become storage intensive and the current plans you offer do not offer enough storage and are not a good solution for this. In my opinion the current Block Storage solution doesn't make much sense to me. I need to be able to offload video, pictures, audio, and other uploads to a secondary storage solution either hosted by Cloudways or other platforms. It would be nice if Cloudways had an option to purchase a secondary storage option then through a plugin made by you or a third party be able to offload the media…

    2 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  12. We need to be able to upgrade our Rackspace standard email account to Email Plus Account. We need Email Plus account at reduced price.

    I need to be able to sync Calendars of my Rackspace email account with outlook. This can only be done with a Rackspace email plus account. Either get this feature added to the standard account or allow an option for people with Rackspace Standard Email account to upgrade to Email Plus Account. Also add option to archive emails. So basically offer all of the Rackspace options on Cloudways for reduced price.

    2 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow API access to be granular

    I would like to use the API to do a Git deploy on select applications. I would write a script and put the script on a server. As that would be the only job that API key would do, I would like to limit it by that permission/function and also to what server and applications it could do a git pull on.

    So I see two ways to do this, one would be attach the API key the the current user. And what that user has permissions to in the UI would be what that key would have.

    Another would…

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Installer for Gibbon

    Add an auto installer for a php app called Gibbon. This is an open source school management system I use on Cloudways and I am able to clone successfully. Gibbonedu.org

    1 vote

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  15. Breez cache plugin - Feature to clear a specific page

    This is about the "Breeze" cache plugin for Wordpress, which is by the way amazing!

    There is just one thing that is really annoying, that most of other cache plugin do. There is no option to purge the cache only for a specific page. With other cache plugin, it's possible to do it from the Wordpress bar at the top of the page and that's great to force refreshing a page for users, without having to delete the whole cache, thus slowing down the whole website for users during some time.

    Thank you for the great work and best regards,…

    7 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  16. The email automatically used in WordPress installs should be changeable.

    There should be an option to use to enter a secondary email for all the future wordpress installs so your billing email address doesn't get exposed and you don't get a bunch of wordpress emails.

    1 vote

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  17. 1 vote

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  18. Exclude specific static content/file types from Nginx cache

    SUGGESTION: Add Function/Button to SERVER or APP Dashboard to exclude specific static filetypes from being served by the Nginx server / static cache

    USE CASE: Membership Websites or Knowledge Management Site have the need of protecting access to specific static content. For example, certain Pdf-documents, Excel-Sheets, etc.

    We currently manage access to such files via a Wordpress membership plugin. However the plugin / htaccess gets bypassed by the Nginx cache.

    Cloudways support can implement such file exclusions from Nginx literally within seconds. But it seems that their settings/override gets reset at certain intervals (perhaps by server maintenance or restarts.)

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Multiple databases per application

    Please, please, allow multiple databases per application.

    I think this is a must-have feature. For example, for Drupal sites, this would enable the "multisite" capability. In this configuration, multiple sites share the same Drupal core code and modules. This makes updating Drupal core and modules a snap, as you can update multiple sites in one step.
    Think of a web agency that maintains dozens of Drupal sites - updating one at a time is a lot of work. Drupal doesn't support automatic updates like WordPress but it's rumoured to be available in Drupal 10. The multisite features requires multiple databases…

    1 vote

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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →

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  20. When trying to PUSH/PULL selected database tables from staging, list tables in single-column non-iframed list

    When choosing only selected database tables to PUSH or PULL from staging to live website it is VERY difficult to both read or find the tables because of you choice of layout. I'm numbering things so replies can reference each point.

    PROBLEMS

    1. Tables are listed in four columns
    2. Tables are inside a quite small iframe that forces us to scroll around 6 pages in length... it's like only being allowed to look through a peephole at large document.
    3. Table names are truncated with an ellipsis (...) if they don't fit in the width of the column and for me that's…
    1 vote

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