Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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PHP version change option on application level
i think there should an option to choose php version on application not on server level, so that if it is require to change php version, i don't need to ad a new server and pay extra for that
19 votes -
vue storefont
1 click vue storefront install it has been a nightmare with permissions to get it done. it should install smoothly with magento
1 vote -
Please update ioncube to 10.3.8 for php 7.3
Please update ioncube to 10.3.8 for php 7.3 because ioncube is not working actually with php7.3 on Cloudways.
2 votes -
Decrease of Price For Vultr Servers
We all know that Vultr recently decreased their Server Pricing.
It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$
But Cloudways is charging insanely on top of that for offering Vultr Servers.
For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr
This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.
please support this feedback until CloudWays changes the pricing.
333 votes -
telnet
i want to connect with telnet.
1 voteWe don’t have plan to support telnet.
Cloudways Team
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WHMCS
Adding whmcs application will be great
157 votesCloudways offers an API that you can integrate with:
https://developers.cloudways.com/ -
7 votes
We haven’t seen a performance increase in our tests after adding mod_pagespeed that justifies the change.
Cloudways Team
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I need root access to my VPS
I need root access to my VPS
3 votesPlease see comment..
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Custom Temporary URLs
On the site URLs for our applications it creats something like "wordpress-XXXXXX-XXXXXX.cloudwaysapps.com"
You guys need to find a way to allow users to create or change this temporary URL to something different and easier to remember.
Something like "mysite.cloudways.com".We need to be able to set an easier url to remember. The hosting company I was with before moving to you guys allowed that. It was Flywheel. We could create our own subdomain name for the url.
For Example: At Flywheel we could should choose "mysite" for the temporary domain of "mysite@cloudwaysapps.com"
Please work on creating this. Thank…
1 vote -
Update Varnish to 5.0 in order to support HTTP/2
It would appear that Varnish 4.0.2 (which is on my server at www.bizi.fit) does NOT support HTTP/2. The recommended configurations are to enable HTTP/2 (which I have), and to use Varnish caching (for performance).
Are there any plans to upgrade Varnish to 5.0 (or perhaps upon request), in order to actually support HTTP/2. Currently, I can only get use out of HTTP/2 if I DISABLE Varnish cache.
34 votesIn our provided WebStack ( nginx → varnish → apache ).
Since Nginx (which has support of HTTP/2) is in front this eliminates a need of upgrading varnish to 5.0 as far as HTTP/2 is concerned.
In case you are seeing issues please open a ticket through support panel, we will be happy to assists you further.Regards,
Cloudways Team -
List application in servers.
It doesn't make a lot of sense that applications are not listed under server settings. This seems like a logical addition.
1 voteFrom the main server screen, you can access the list of all applications installed on the server via the quick access icons on the top right (www, project and team).
Cloudways Team
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Automatic scaling be available on all Cloud Hosting
Auto-scaling is now available on Kyup. Wish it would be available on Digital Ocean, Vultr, AWS, and Google as well
1 voteUnluckily this is a feature related to the provider not to Cloudways. Kyup has an infrastructure that allows for auto-scaling on a single server. None of the other providers offer this capability, so we can’t integrate it.
Cloudways Team
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cloudways probably would have been better if it could change port 22 to 443,... thanks,...
server would be better if it could use a variety of port :)
1 vote -
PowerCloud
More of an enquiry, but when will PowerCloud app come to Android ?
1 votePowerCloud services have been discontinued, so we don’t have any plans about the app.
Cloudways Team
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Make a reasonable price.
Vultr starts at $5
DO starts at $5
Kyup starts at $10Why is there $9, $7
And $21.11Basic price of your service is confusing. Managed vultr adds 4, managed do adds 2, managed kyup adds 11.11. Why? You should have same service price, flat rate for every providers. Also the price just increased, and your customer service doesn't improved as you promise.
1 voteWe have different deals with the different providers based on volume and other factors, and this reflects in the final price for the service (so approximately, the platform charges over base price per server size are the same across providers).
Cloudways Team
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1 vote
We run an app upgrade cycle to deploy latest stable releases every month. Latest Presta should be available beginning of November.
Cloudways Team
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It's better if u add Ubuntu with phpmyadmin
It's better if u add Ubuntu with phpmyadmin
1 voteYou can already deploy phpmyadmin on a Cloudways server:
https://www.cloudways.com/blog/installation-phpmyadmin/As for base OS, we use Debian and we don’t have plan to change that in the short term.
Cloudways Team
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Upgrade Prestashop to 1.6.1.7?
Please upgrade to latest maintenance release. Thank you!
1 voteWe run an app upgrade cycle to deploy latest stable releases every month. Latest Presta should be available beginning of November.
Cloudways Team
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what happened to the chat function?
I used the chat this morning and now I don't see it. Also, I was told that a ticket was created for my issue, but I do not see it.
1 voteChat is working fine. A customer success representative will get in touch if not done yet.
Cloudways Team
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Magento
There is a new version of Magento CE available, it is very important to be installed this version 2.1 because it contains important changes to the product. Could you provide us a feedback on how to install this version?
1 vote
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